Learn about Classroom analytics as an education leader or support staff member

This article is for education leaders and support staff.

Use Classroom analytics with Google Workspace for Education Plus editions, formerly G Suite Enterprise for Education.

Educational leaders and support staff can use Classroom analytics to view what happens daily in Google Classroom so that they can make informed decisions that impact student success. These users include but aren't limited to:

  • Head teachers
  • Department heads
  • School counsellors
  • Instructional leaders/specialists
  • Administrative assistants
  • Coaches and mentors
  • IT admins

Education leaders and support staff can use Classroom analytics to:

  • Get direct access to student and class activity in Google Classroom.
  • Get an overview of what happens across your school or district.
  • Easily identify which students or classes might need extra support.
  • Get answers to key questions with Classroom data that is updated daily:
    • Are students completing assignments?
    • How are their marks trending?
    • How engaged are the students?

By default, teachers have access to Classroom analytics dashboards for each of their classes. Learn more about Classroom analytics for teachers.

Find the Classroom analytics page

To view analytics dashboards as an educational leader or support staff member, you must first have the following:

  1. On your computer, go to classroom.google.com.
  2. On the homepage, under 'Admin tools', click Analytics .

Data in the Classroom analytics page

Data in the Classroom analytics page:

  • May take up to 24 hours to update. The last updated time is shown above the date range selector.
  • Only reflects activity in Google Classroom and doesn't include data stored outside Classroom, such as data stored in your SIS.
  • Includes data on classes that have been created or updated within the past 365 days.
  • Doesn't include data on archived classes.

Navigate the Classroom analytics page

Find a class from the analytics dashboard

Important: You can find a class if:

  • Your Workspace admin has granted you access to find a class.
  • You're a teacher in that class.

From the analytics dashboard, you can find a class to view content and find more precise information about student assignments.

  1. Click the class that you want to find.
  2. To go to the class page in Classroom, at the top, click Find a class .
    • To view the student's assignment details on the class page, to the left of a student's name, you can also click View assignments .
  3. Tick the box next to the reason why you want to find that class.
  4. To notify the primary teacher of your visit and your message displays, click Find a class .

If you have direct access to a class either as a teacher or when you find a class, you can get a link to the Classroom student pages with assignments.

Troubleshoot issues when you use Classroom analytics

Scenario

Action to take

I can't find Classroom analytics on my homepage.

Contact your Workspace admin and check that they have assigned you to the custom admin role that they created with the 'View analytics data for users and their classes' privilege.

I can view a class or student page but can't click through to the assignments.

Contact your Workspace admin and check that they have assigned you to a custom admin role with the 'Manage classes' privilege.

I can't find the students or classes that I'm searching for.

If you can access Classroom analytics but can't find the students or classes that you're searching for:

  • Make sure that the student or class that you're trying to find has recent Classroom activity. The dashboard shows students and classes that have activity during the time period that you select.
  • Access may be restricted by organisational units. Contact your Workspace admin and check that you're assigned the 'View analytics data for users and their classes' privilege for the right organisational unit.
    • The dashboard doesn't automatically include classes that you own.
  • If you confirm that none of the above are the issue, report the issue.

I get an 'Error loading data' message.

Try to reload the page. If the error persists, report the issue.

There's missing assignment or mark data.

The data on the dashboard reflects the marks that you enter into Google Classroom for assignments due within the time period that you select.

Bear in mind that not all assignments are for Classroom to manage and mark. Classroom doesn't include assignment or mark data stored outside Classroom, such as data stored in your SIS.

If you still can't find data that you believe that you entered into Classroom, report the issue.

Are there classes in the list that shouldn't be there?

The dashboards show all non-archived Classroom classes that have assignment or user activity in the time period that you select. If the class owner doesn't archive the class, some older classes might be on the list.

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