Learn about Classroom analytics as an education leader or support staff member

This article is for education leaders and support staff.

Use Classroom analytics with Google Workspace for Education Plus editions, formerly G Suite Enterprise for Education.

Educational leaders and support staff can use Classroom analytics to view what happens daily in Google Classroom so that they can make informed decisions that impact student success. These users include but aren't limited to:

• Head teachers
• Department heads
• School counsellors
• Instructional leaders/specialists
• Administrative assistants
• Coaches and mentors
• IT admins

Education leaders and support staff can use Classroom analytics to:

• Get direct access to student and class activity in Google Classroom.
• Get an overview of what happens across your school or district.
• Easily identify which students or classes might need extra support.
• Get answers to key questions with Classroom data that is updated daily:
  • Are students completing assignments?
  • How are their marks trending?
  • How engaged are the students?

By default, teachers have access to Classroom analytics dashboards for each of their classes. Learn more about Classroom analytics for teachers.

Find the Classroom analytics page

To view analytics dashboards as an educational leader or support staff member, you must first have the following:

• A Google Workspace for Education Plus licence assigned to you. Learn more about Google Workspace for Education editions.
• A custom admin role. This is created and assigned to you by your Workspace admin through the Admin console. Learn how your Workspace admin can designate users with temporary class access.

1. On your computer, go to classroom.google.com.
2. On the homepage, click Analytics .

Data in the Classroom analytics page

Data in the Classroom analytics page:

• May take up to 24 hours to update. The last updated time is shown above the date range selector.
• Only reflects activity in Google Classroom and doesn't include data stored outside Classroom, such as data stored in your SIS.
• Includes data on classes that have been created or updated within the past 365 days.
• Doesn't include data on archived classes.

Navigate the Classroom analytics page

Select a date range

1. From the Classroom analytics page, at the top right, select the date range drop-down.
2. Select the time range that you want to get data for.

Filter by class

1. From the 'Classroom analytics' page, beside the search bar, click All classes.
2. Under 'Class name contains', enter the class name or keyword that you want to filter by.
3. Click Apply.

Search for a student or teacher

1. From the Classroom analytics page, at the top left, use the search bar.
2. To view their user page, click the name of a student or teacher. This displays all of their classes.
3. To view the analytics page of a class, click Analytics .
4. If the user is a teacher:
   1. To view the class stream page, click Visit class .
   2. Select the reasons for your visit.
   3. Click Visit class.
5. If the user is a student:
   • To view the student's assignments page, click View assignments .
   • To view the student's Classroom activity page for all of their classes, at the top right, click Student analytics .

View student, class or organisational unit data

1. Select a student's name to view the student's page. This shows you the Classroom activity data for that student across all their classes.
2. Select the class name of the class page that you want to view. The class page shows you the Classroom activity data for all students in that class.
3. Organisational units are set by your domain administrator and allow you to compare data across different parts of your organisation, such as schools and marks. Select an organisational unit to view only data for that organisational unit. Learn more about organisational units.

Find assignment completion

The 'Assignment completion' section shows the percentage of all handed in Classroom assignments due during your selected time period. Not all Classroom assignments are intended to receive submissions in Classroom, so this figure doesn't include assignments with zero submissions.

To show assignment completion by different dimensions, at the bottom of the graph, select the tab that you want to view:

• Class: Find assignment completion based on Class averages. Select a class name to get the top-level metrics of that class and data on all the students in that class.
• Student: Find assignment completion by individual student. Select the name of the student to show the student profile, including data across all of their classes.
• Organisational unit: Find assignment completion based on organisational units, if available. Only administrators can create these groups. Learn more about organisational units.

View average mark

The 'Average mark' section shows an average of all marked Classroom assignments due during the time period that you select. For classes that use marking scales, the calculation is based on the maximum percentage range.

To show average mark by different dimensions, select the tab that you want at the bottom of the graph:

• Class: Find average mark for all assignments. Select a class name to get the top-level metrics of that class and data on all the students in that class.
• Student: Find average marks by individual students. Select the name of the student to show the student profile, including data across all of their classes.
• Organisational unit: Find average marks based on organisational units, if available. Only administrators can create these groups. Learn more about organisational units.

Important: Marks shown in Classroom analytics don't include marks stored outside Classroom, such as an SIS.

View active student %

The 'Active student %' section shows the percentage of all students in Classroom classes who interact with Classroom during the time period that you select. Some examples of interactions include page views, assignment submissions, comments and posts.

This data only reflects activity within Google Classroom and is not representative of student performance. It is one signal among many indicators that can demonstrate how you manage resources and provide guidance to support students and teachers.

To show active students by different dimensions, select the tab that you want at the bottom of the graph:

• Class: Find what percentage of students were active in a class. Select a class name to get the top-level metrics of that class and data on all the students in that class.
• Organisational unit: Find what percentage of students were active within organisational units, if available. Only administrators can create these groups. Learn more about organisational units.

Visit a class from the analytics dashboard

Important: You can visit a class if:

• Your Workspace admin has granted you access to visit a class.
• You're a teacher in that class.

From the analytics dashboard, you can visit the class to view content and find more precise information about student assignments.

1. Click the class that you want to visit.
2. To go to the class page in Classroom, at the top, click Visit class .
   • To view the student's assignment details on the class page, to the left of a student's name, you can also click View assignments .
3. Tick the box next to the reason why you want to visit that class.
4. To notify the primary teacher of your visit and your message displays, click Visit class.

If you have direct access to a class either as a teacher or when you visit a class, you can get a link to the Classroom student pages with assignments.

Troubleshoot issues when you use Classroom analytics

Scenario	Action to take
I can't find Classroom analytics on my homepage.	Contact your Workspace admin and check that they have assigned you to the custom admin role that they created with the 'View analytics data for users and their classes' privilege.
I can view a class or student page but can't click through to the assignments.	Contact your Workspace admin and check that they have assigned you to a custom admin role with the 'Manage classes' privilege.
I can't find the students or classes that I'm searching for.	If you can access Classroom analytics but can't find the students or classes that you're searching for: Make sure that the student or class that you're trying to find has recent Classroom activity. The dashboard shows students and classes that have activity during the time period that you select. Access may be restricted by organisational units. Contact your Workspace admin and check that you're assigned the 'View analytics data for users and their classes' privilege for the right organisational unit. The dashboard doesn't automatically include classes that you own. If you confirm that none of the above are the issue, report the issue.
I get an 'Error loading data' message.	Try to reload the page. If the error persists, report the issue.
There's missing assignment or mark data.	The data on the dashboard reflects the marks that you enter into Google Classroom for assignments due within the time period that you select. Bear in mind that not all assignments are for Classroom to manage and mark. Classroom doesn't include assignment or mark data stored outside Classroom, such as data stored in your SIS. If you still can't find data that you believe that you entered into Classroom, report the issue.
Are there classes in the list that shouldn't be there?	The dashboards show all non-archived Classroom classes that have assignment or user activity in the time period that you select. If the class owner doesn't archive the class, some older classes might be on the list.

Related resources

• Learn more about Classroom analytics for teachers
• Designate users with analytics data access
• Visit a class as an education leader or support staff member
• Learn what happens when someone visits your class