Problems and issues with sharing in GDocs
This is a partial bibliography of forum conversations that concern some kind of problem with sharing. I’m going back to early 2011 or late 2010, and earlier yet for one or two long-running conversations.
I do not know if this posting will be of use to anyone, but it has a better chance to be of use if I put it on the forum than if I keep it private.
Broad problem reports2011-08-18: Many problems with sharing
Wrongful sign-in request2010-07-13: "Anyone with link can access (no sign-in required)" problem
2011-01-11: Document shared but cannot be accessed by some email address - Google PLEASE read this!
2011-02-01: Sharing is not functioning correctly. I am being denied access to files shared with me.
2011-02-14: "Anyone with link" - link discrepancy
2011-04-06: Why can some (non-google) email addresses not access my private spreadsheet that I've invited them to join?
2011-05-11: users required to log-in when sharing set to "no log-in required"
2011-05-16: Shared collections dont work in some mobile browsers
2011-05-25: Collection not accessible without sign in - "share to public - no sign-in required"
2011-06-09: "Anyone with the link" sometimes requires logging in?
2011-06-20: Anyone with the link is not working
2011-06-23: Shared to anyone, but makes some users sign in
2011-06-24: Document set to share with those with link - suddently users can't access
2011-07-13: Sign in required when it shouldn't be
2011-07-19: attempting to set the settings to "share with anyone with the link; no login required" is requiring login
2011-07-28: Inconsistency in accessing documents
2011-07-29 (and long-running): "Public on the Web" Sharing Links Are Requiring Sign In
2011-07-30: Collections & documents that are set to 'public share' are requiring a Google login
2011-08-01: Docs set to share w/ anyone who has link, Google still prompts them to enter username/password
2011-08-01: Why does Google Docs now all of the sudden suck ass?
2011-08-04: Sharing with Everyone that has the Link not working
2011-08-05: Sharing Link asking for login
2011-08-09: "Anyone with Link" requesting Sign-In
2011-08-30: Problem with "share with anyone who has this link"
2011-09-14: PDF sharing to anybody who has the link fails
2011-09-15: I share doc with people who has yahoo, hotmail or gmail. many of them can not open it. pls help
2011-09-18: My students sometimes get a log-in page when trying to access my "anyone with link" docs. Help!!
2011-09-26: Shared link requires log in
2011-09-30: My pdf is set as public. Users are being prompted to login in order to view it? Why?
2011-09-30: Shared documents cannot be accessed by everyone
2011-10-02: I have a document set to public on the web, but when I try to send people the link, Google asks them to login.
2011-10-11: Docs set to 'share with anyone with the link' but recipients asked for Google sign in!
2011-10-25: "Anyone with the link can view" failure
2011-10-25: I am having a problem with sharing a document
2011-10-26: "Anyone with the link", or even "Public on the web", not working for PDF docume: requires signing in
2011-10-27: My sharing settings of the file is "Anyone with the link", but the system still ask for log in.
2011-10-27: Has anyone found a fix to be able to share a document with public without a sign in?
2011-10-30: Documents shared to "any one with a link" are prompting the user to log in
2011-11-17: I edit sharing to allow anyone with link to view. When they go to the link it shows the Google login.
2011-12-14: Re: "Public on the Web" Sharing Links Are Requiring Sign In
2011-12-29: I'm still unable to - sharing collections with "anyone with the link", although it is listed as fixed
2012-01-16: "Anyone with the link can access. No sign-in required" once again seems to be untrue.
2012-01-18: HOW CAN I create a link that will allow anyone to view the collection, even if they don't have a Google account (I know how to choose "anyone with the link" but still it's not solving the issue?
2012-02-03: Anyone with the link can edit: Not
2012-02-09: "Anyone with the link", or even "Public on the web", not working for PDF documet: requires signing in in Safari - works fine in Firefox and Chrome
2012-02-15: Google Docs Insists in sign-in required even though I selected "Anyone with a Link"
2012-02-24: sharing to anyone with the link appears to have changed or is broken
Issues with sharing a collection2011-02-24: Creating a new document in Readonly Collection locks document window
2011-04-05: Public folders are requiring some people to login to view
2011-04-06: Trying to save a document in a shared collection without edit privileges gives wrong error message.
2011-07-06: My collection is set to public and anyone can edit but people who I share the link with are unable to edit.
2011-07-29: Log-in still require even though folder, subfolders, files set to "Public"
2011-07-30: Can't access collections shared as "Public on the Web"
2011-08-15: Users who aren't logged in can't print my public documents
2011-08-15: Is it possible to share an entire collection "to all who have the link" rather than the individual documents?
2011-08-22: Unsharing a collection doesn't unshare the items within it
2011-10-11: Will disabling of "Anyone with the Link" as a visibility setting for sharing a collection's content be fixed?
2011-10-22: Sharing Private Collections Doesn't Work
2011-10-23: sharing a collection with non-google users won't let them view the collection
2011-10-28: Sharing Collection to people without Google Account
2011-11-02: Trouble with sharing a collection to anyone with the link
2011-11-02: Share collections with "Anyone with the link"
2011-11-10: Sharing a collection with "anyone with the link" still not functioning
2011-11-17: Attempting to share collection to anyone with link. Collection opens, but documents not visible. What can I do?
2012-02-06: Why can't I enable "allow anyone with a link" to edit a *Collection*
Issues with the docs list2011-02-18: shareing collections - not showing up in the Collections shared with me area.
2011-03-01: Collections shared with organization not displaying in "Collections shared with me"
2011-03-04: How to create a collection shared with me not showing under collections shared with me
2011-03-06: Collection shared with me listed under my collections and collection owned by me not reachable through the left panel
2011-03-09: I can't restore some collections from Trash
2011-06-13: Shared item that cannot be removed from the Docs list
2011-06-23: I changed the owner of a folder so it should appear in "Shares with me" section but its coming in my collections
2011-06-25: Hidden file structures and surprising side-effects
2011-08-04: How do I search for documents shared with a specific ID? I need to remove access and I manage many docs.
2011-08-25: When documents are shared with me, I put them into collections and then they are gone completely.
2011-08-30: Remove a file from a collection and the file disappears completely
2011-09-01: Shared collections removed from my documents keep showing up again
2011-09-13: remove folder from "collections shared with me" but keep them a specific shared collection
Sharing behavior for Apps domain2010-02-10: Google Docs: "Users can share documents outside this domain" option doesn't work
2011-05-27: Document Sharing with Multiple Domains
2011-08-23: I have uploaded all the documents for a company onto an administrator account in google docs. When I go to share all of
2011-09-23: Cannot change ownership of google docs documents eventhough the receiving user mail is of the same domain as my own one
2011-10-31: No share option "Anyone with the link" with Google Apps Account
2011-12-05: Can't share docs with "Anyone with the Link"
Wrongful file deletion2011-05-01: Re: Trashing a collection now deletes the content too
2011-06-04: Possibility to delete files that one does not own
2011-06-18: Re: Trashing a collection now deletes the content too
Issues with download of shared files2011-05-05: I can't download any files from Google Docs from the share link
2011-05-06: Can't download any of the .mov videos I uploaded to my account
2011-05-30: I am unable to open a shared m4a (27MB) file
2012-01-10: Cannot download PDF/PPTX versions of published Google Presentations
Sharing is unavailable2011-05-07: "Sharing is not available at this time." What is going on?
2011-05-09: I have been getting this error message for the past 3 days "Sorry, sharing is unavailable at this time. Please try again
2011-05-11: Sharing setting busy/unavailable
2011-05-11: Sorry, sharing is unavailable at this time. Please try again later. - I am unable to share multiple documents
2011-05-19: Over the past week or so I have only intermittently been able to share documents with my coleagues using the same apps
2011-05-26: Problem sharing docs. Error message every time for two days. Urgent for a school project and can't make it work
2011-05-27: Internal Server Errors
Wrongful 404 - File not Found message(Many reports of this error message; these are just the most active conversations.)
2011-11-02: 404 Error on email sharing
2011-11-23: Google Doc Sharing doesn't seem to work with audio files - anyone have a fix? I pay for more storage... frustrated!
2011-12-06: Get a 404 error from sharing link in email to collaborators when sharing a collection
2011-11-29: Error 404!
Wrongful can view but cannot edit2011-09-11: problems with sharing-"anyone with the link" can view but cant edit
Wrongful sharing behavior for non-GMail accounts2011-04-07: When sharing, entered email defauts to unknown email
Exceeded sharing quota(Many conversations on this topic; I’m ignoring it.)
Share spamming2011-05-28: Re: Spam Documents
Transfer ownership (documentation issue)2011-06-03: Transferring GDoc ownership of ALL docs to a new email address?
Miscellaneous issues with sharing2011-03-17: Share as web page broken?
2011-03-26: As owner of a doc/spreadsheet, how do i keep my collaborators' email addresses hidden from each other?
2011-05-16: inconsistent collections sharing options with google docs
2011-05-19: Major usability problem with document sharing makes login very difficult for novice users
2011-06-12: Google Docs Share Dialog shows only the First Email of Contact, not alternate email addresses
2011-07-01: Some changes in sharing
2011-07-03: Re: Some changes in sharing
2011-07-21: Access to public docs broken if cookie not set properly
2011-07-27: Collaborator can reorganize collection for everyone else.
2011-08-05: Sharing with a Google Group seems to be broken at the moment.
2011-08-22: How do I prevent viewers/editors from seeing each other's contact details?
2011-09-25: Where is the Reset Link option for Sharing?
2011-08-24: On two Google Docs it won't allow me to share anymore. Internal error message appears.
2011-08-25: I create and share documents on a weekly basis and without fail, 3 to 5 staff members cannot access documents...
2011-09-14: Sharing folder public on the web with link, how to generate a new link?
2011-09-16: Sharing Google Docs 'Collections' with 'Groups' - this does not seem to be working for us, any suggestions on why?
2011-09-20: Unable to copy documents collaborators
2011-09-22: Google Docs>Make A Copy>Copy all document collaborators>No box to check to copy all collaborators.
2011-09-25: Collections shared with groups are not visible to group members
2011-09-30: Only 1/3 of my class receives link to assignment
2011-10-06: When I copy a document to make an new one I can not keep the list of sharing people
2011-10-19: How do I have different links with different sharing properties for the same document
2011-10-21: Sharing of attaching Google doc presentation to multiple recipients exposes email addresses of all the recipients.
2011-10-27: "Anyone with the Link" or "Public" links redirect to the Document List instead of the document
2011-12-02: Share invite link to domain external email addr is different between direct email share and Group email share
2011-12-14: Trying to share to anyone/can view. The link provided ends in "edit" ... first clue.
2011-12-15: How can I share a collection via link without all of the documents being loaded into each users home page
2012-01-03: Private and public link to the same doc
2012-02-09: How do I remove the /edit from the share link?
Contributions from Google staff(Contributions that concern an issue of which some variant still seems to pose problems.)
2010-07-15: Re: Since the last update, sharing folders with thoose who have the link, dont work. Anyone else having this problem?
“Please know that we are certainly aware of the difficulties this issues is causing for people and we are very sorry for the issues.”
2010-07-19: Re: "Anyone with link can access (no sign-in required)" problem
“[...] I hope that explanation clears things up. Again, thank you for taking all the time to lay out such a detailed diagnosis of the problem. I'll report back when I know the status of the fix and hopefully this will be cleared up shortly!”
2010-07-22: Re: How do you share a document with someone who does not use gmail?
“[...] while sharing is mainly fixed across products, there are still issues with "anyone with the link" visibility setting for spreadsheets.”
2010-07-29: Re: Can I share a presentation so that Guest viewing is only under the control of presenter?
“We're still working on this, but have identified and reproduced the problem. I'll provide more updates as I have it”
2010-07-30: Re: Sharing with anyone who has the link not working - requiring signin
“Just to update, we've fixed the sign-in issue with all editors/files except for spreadsheets.”
2010-08-24: Re: Sharing in Google Docs just got easier
“I'd like to clarify what has happened here with sharing folders using the visibility setting "anyone with the link." As many of you know, that specific setting was not passing access to the files within the folder since we updated our sharing model. We have been working to fix this, but it has proven difficult. Rather than continuing to advertise the issue as working through the UI and continuing to frustrate users, we have temporarily disabled the option. The option will return eventually - we have not abandoned the feature and realize it is very important to some users - it will just take us more time than we anticipated.”
2010-09-20: Re: Can't publish: "Require viewers to sign in with their [domain] account" greyed out when trying to publish spreadsheet
“I will definitely post back when I have an update. Unfortunately, nothing yet, but I'll keep at it.”
2010-09-20: Re: Sharing big files doesn't work and is buggy! - how can I use it properly?
“Thanks for continuing to report this. We put out a change that should have fixed this problem.”
2010-11-10: Re: Shared document not showing up on my account
“What had happened was the case in which a free consumer account was created with the email of the domain, and so there were two separate accounts with the same name. Super confusing, and we're slowly rolling out a fix to this.”
2011-02-03: Re: Sharing is not functioning correctly. I am being denied access to files shared with me.
“Thanks for your continued reports and your patience. The fix should be going live tonight and gradually rolling out to affected domains. If this has not been resolved for you by the end of the week, please let us know.”
(The further conversation suggests that fix was not successful.)
2011-02-16: Re: Login Required to View Form?
“Our engineers have fixed the issue and those changes should go live early next week.”
2011-03-04: Re: Creating a new document in Readonly Collection locks document window
“Agreed, this is not working as intended. We'll look into a fix. Thanks for letting us know.”
(This continued to be an issue.)
2011-04-07: Re: Public folders are requiring some people to login to view
“[...] However, there is indeed a bug, since clicking on that link when a collection is "Public" shouldn't require a log in.”
2011-04-11: Re: A folder shared by another person doesn't appear in "collections shared with me" (only in home)
“Sorry about the delayed follow up on this post. We're aware of the problem in which collections shared with other users don't always appear in their "collections shared with me." Thanks for your patience as we work on a fix for this.”
2011-04-25: Re: When sharing, entered email defauts to unknown email
“Hi Bas - Totally agree with you and will try to get this fixed. I just want to make sure that I understood correctly that this is what people were concerned about, and not something else.”
2011-08-02: Re: "Public on the Web" Sharing Links Are Requiring Sign In
“Thanks for reporting, I was able to reproduce this. To summarize, files (but not PDFs) that were uploaded to Google Docs and collections require log-in when set to Public on the web or Anyone with a link. We're investigating the cause. I'll post back here when I have more information.”
(Later it was reported fixed, but the fix appears to have been at best a partial fix.)
2011-11-11: Re: Trouble with sharing a collection to anyone with the link
“[...] I was able to reproduce both of these. We'll look into it.”
2011-11-17: Re: "Public on the Web" Sharing Links Are Requiring Sign In
“We're trying to understand this. Can you share a link for a "Public on the Web" document you have (if you're comfortable with that) so we can investigate? Also for those who send me links, would be great to know whether you are an enterprise customer or not.”
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