Invalid traffic refunds by exchanges

All Display & Video 360 exchange partners have agreed to provide refunds for traffic that was considered invalid by Google. You may need to manually re-enable any exchanges that have been previously excluded.

To re-enable exchanges:

  1. Navigate to your partner and then Settings and then Basic Details
  2. Under the Exchanges section, check the box next each exchange you want to re-enable.
All new exchanges added to Display & Video 360 will support invalid traffic refunds. As exchanges become available they will be added to the table of supported exchanges.

Invoices

Refunds appear as adjustment credits on your billing invoice for each advertiser. Depending on the invoice level and invoice detail level settings in your billing profile, these credits may appear differently or with less detail. Learn more about billing profile settings.

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