Configure LumApps user provisioning

 

You can set up automated user provisioning (autoprovisioning) so that any changes you make to user accounts in Google Workspace are automatically synced with this third-party app.

Automated user provisioning operates on active, suspended, or deleted users only. It doesn't include archived users.

Before you begin

Before you can set up automated user provisioning, you need to set up SSO for LumApps. For the steps, go to LumApps cloud app.

Set up automated user provisioning

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Get API access token and endpoint URL for LumApps app

1. Go to your LumApps sign-in page and sign in with your LumApps administrator account.
2. At the top, click the Settings iconSettings.
3. For Platform, click Provider settingsIdentity provider.
4. Click NewSCIM to create your SCIM Provider.
5. For Name, enter a name for your SCIM provider.
6. For Client Secret, you can enter any value. Write down the secret token as this will be the API token, and you will need the token for the configuration in the Admin console.
7. For LumApps identity provider, from the drop-down list, select a LumApps provider.
8. Turn on Enable user provisioning.
9. Click Save.
10. You can find the Provider UUID in the Identity provider management as the ID for the SCIM provider you just created. Copy and save the ID as you'll need it to complete the configuration in the Admin console.
11. Press Ctrl+Shift+? to open the Advanced Debug info window.
12. For Customer, next to the ID number, click Copy and save the ID. 
13. For Haussmann cell, next to the URL, click Copy and save the URL.
    You'll need both the ID and URL  when you complete the configuration in the Admin console.
14. Click anywhere outside of the Advanced Debug info window to close it.

Set up autoprovisioning for app

You must be signed in as a super administrator for this task.

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. In the Admin console, go to Menu  AppsWeb and mobile apps.
3. Click LumApps.
4. For Autoprovisioning, click Configure autoprovisioning.
5. For Access token, paste the API token that you copied from LumApps.
6. Click Continue.
7. For Endpoint URL, replace {base_url} with the Haussmann cell, {customer_id} with the Customer ID and {provider_uuid} with the SCIM Provider UUID you copied from LumApps in the preceding section.
8. For App attributes, verify that all mandatory attributes—those marked with an asterisk (*)—are mapped to Google directory attributes. If not, click the Down arrowand map them to the appropriate attribute.
9. Click Continue.
10. (Optional) To limit autoprovisioning to specific groups of users:
    1. For Search groups, enter one or more letters of the group name, select the group name, and choose a scope.
    2. Add any additional groups.
    3. (Optional) To remove a group, click Remove .

       If a group has users from a secondary domain or from outside of your organization, those users are not provisioned.

11. Click Continue.
12. Decide how long users have access to the app after the app is turned off for them or their Google Workspace account is suspended or deleted. You can suspend their account in LumApps. You can set the time frame individually for each option and choose within 24 hours or after one, 7, or 21 days.
    1. Choose options for each of these settings, as needed:
       • When an app is turned off for a user
       • When a user is suspended from Google
       • When a user is deleted from Google
    2. Click Finish. 
13. Turn on Autoprovisioning.
14. Click Turn on to confirm.

Edit provisioning information

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Edit user groups subject to autoprovisioning

If you turned on the LumApps app for certain organizational units, only users in the added groups who are also members of those organizational units are subject to autoprovisioning.

You must be signed in as a super administrator for this task.

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. In the Admin console, go to Menu  AppsWeb and mobile apps.
3. Click LumApps.
4. Click Autoprovisioning.
5. For Provisioning scope, click Edit.
6. For Search groups, enter one or more letters of the group name, select the group name, and choose a scope.
7. Add any additional groups.
8. (Optional) To remove a group, click Remove .

   If a group has users from a secondary domain or from outside of your organization, those users are not provisioned.

9. Click Update.

Edit deprovisioning time frames

 You must be signed in as a super administrator for this task.

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. In the Admin console, go to Menu  AppsWeb and mobile apps.
3. Click LumApps.
4. Click Autoprovisioning.
5. For Deprovisioning, click Edit.
6. Decide how long users have access to the app after the app is turned off for them, or their Google Workspace account is suspended or deleted. You can suspend their account in LumApps. You can set the time frame individually for each option and choose within 24 hours or after one, 7, or 21 days. 
   1. Choose options for each of these settings, as needed:
      • When an app is turned off for a user
      • When a user is suspended from Google
      • When a user is deleted from Google
7. Click Update.

Turn off autoprovisioning & delete configuration information

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You can turn off autoprovisioning for the LumApps app without losing configuration information. Or, you can turn off autoprovisioning and remove all configuration information.

Turn off autoprovisioning

You must be signed in as a super administrator for this task.

To turn off autoprovisioning for the app and keep the configuration information:

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. In the Admin console, go to Menu  AppsWeb and mobile apps.
3. Click LumApps.
4. Choose an option:
   • Turn off Autoprovisioning.
   •  Click AutoprovisioningStatusTurn off.
5. Click Turn off to confirm.

Turn off autoprovisioning & delete configuration information

You must be signed in as a super administrator for this task.

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. In the Admin console, go to Menu  AppsWeb and mobile apps.
3. Click LumApps.
4. Click Autoprovisioning.
5. For Delete configuration, click Delete.
6. Click Delete to turn off autoprovisioning and remove all the configuration information.
   Existing users will not be removed from LumApps and can still use the app.

Review usage information

• After you turn on autoprovisioning, you can review usage information. For details, go to Monitor automated user provisioning.
• You can review the following usage information for the last 30 days:

Admin log event	Description
Create User By Auto Provisioning	Users created by autoprovisioning
Update Auto Provisioned User	Users updated by autoprovisioning
Suspend Auto Provisioned User	Users suspended by autoprovisioning
Unsuspend Auto Provisioned User	Users reactivated by autoprovisioing
Hard Delete Auto Provisioned User	Users deleted by autoprovisioning
Failures	Failed requests

If autoprovisioning stops working…

Sometimes, due to account inactivity or if the admin password for LumApps changes, autoprovisioning stops working. To continue syncing user accounts in Google Workspace to the app, you need to reauthorize autoprovisioning.

  You must be signed in as a super administrator for this task.

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. In the Admin console, go to Menu  AppsWeb and mobile apps.
3. Click LumApps.
4. Click Autoprovisioning.
5. For App authorization, click Reauthorize.
6. For Access token, enter the API token from LumApps.

   If you need to generate another token, follow the steps in Get API access token and endpoint URL for LumApps app (earlier on this page).

7. Click Re-authorize.

For details on other reasons why autoprovisioning might stop working, refer to the app’s documentation.

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