If you configured automated user provisioning (autoprovisioning) for a SAML cloud app, you can review the following information:
- The number of users created, suspended, and deleted within the last 30 days
- Any provisioning failures
When autoprovisioning is on, users are synced every few hours.
If you delete a user in the service provider, they can't be autoprovisioned even if you restore them. They'll also fail to authenticate in the SAML app.
Review autoprovisioning information
You must be signed in as a super administrator for this task.
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Sign in with a super administrator account to the Google Admin console.
If you aren’t using a super administrator account, you can’t complete these steps.
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Go to Menu
Apps > Web and mobile apps.
Requires having the Mobile Device Management administrator privilege.
- In the Details column, next to an app that you want to review, locate Autoprovisioning On and click the app.
- Click View sync log to open the log event data and get specific details on autoprovisioning events. For details on the events, go to Admin log events.
- Click Download list to download a .csv file of user failures and the reason for each failure.
Check autoprovisioning status
At the top of the Autoprovisioning section, you can review the autoprovisioning status:
- Active—Autoprovisioning is on and running. After the user accounts are created, the same changes are made to the user account in your target app whenever any changes are made to a user in Google cloud directory.
- Inactive—Autoprovisioning is inactive. No changes are made to user accounts in your target app.
If autoprovisioning stops working…
If autoprovisioning stops working, you need to reauthorize it. For details, go to your app's specific steps in Configure automated user provisioning for your app.
