Notification

We're aware of an emerging issue impacting Chromecast 2nd gen and Chromecast Audio devices and are working on a fix. Do not factory reset your device - we will keep you all updated when the fix rolls out. If you have already factory reset your device, we will provide instructions to set your device back up as soon as possible. Thank you for your patience.

Google streaming device not connected to Wi-Fi

If you've lost your Wi-Fi connection or recently changed your Wi-Fi name, Wi-Fi password, or service provider, you may need to set up your Google streaming device again. Follow the steps below to try fix the issue:

  1. Open the Google Home app Google Home app.
  2. Tap Devices   Add Google Nest or partner device Google Nest or partner device.
  3. Complete the setup steps.

Was this helpful?

How can we improve it?
Search
Clear search
Close search
Google apps
Main menu
6657468311535351851
true
Search Help Center
true
true
true
true
true
85561
false
false
false