Fix issues with saved payment info & passwords

You can save your contact, payment, and sign-in info to Chrome. If something doesn't work when you let Chrome remember your info, try these fixes.

Fix issues with passwords

You can fix your passwords in Chrome. Learn more about how to manage saved passwords.

Chrome doesn’t offer to save your passwords

Delete your password and try to sign in again.

Delete your saved passwords

  1. On your iPhone or iPad, open the Chrome app Chrome.
  2. At the bottom right, tap More More and then Settings Settings.
  3. Tap Passwords.
  4. See or delete a password:
    • See: Tap the saved password. Under "Password," tap Show.
    • Delete: At the top right, tap Edit. Under "Saved Passwords," tap the site you want to remove and then Delete.
Stop Chrome from offering to save your passwords
  1. On your iPhone or iPad, open the Chrome app Chrome.
  2. At the bottom right, tap More  More and then Settings Settings.
  3. Tap Passwords.
  4. Turn off Save Passwords.
Chrome doesn't suggest your saved passwords
If Chrome doesn’t offer your saved password, tap Password Save your password to find possible passwords.

Fix issues with payment and contact info

You cannot save your payment info directly to your iPhone or iPad. If you are signed-in to Chrome, you can save your payment info to Google Pay.

Chrome doesn’t offer to save your payment info

If the website splits the payment form into multiple parts, Chrome might not be able to save your credit card. Instead, use your card by adding it to Google Pay:
  1. Go to pay.google.com.
  2. Add your info:
    • Payment method: Select Payment Methods and then Add payment methods.
    • Address: Select Address and then Add addresses
Learn what it means to save your payment methods to Google Pay.

Edit your saved payment info

If your payment method or address is saved in Google Pay,  you can link out to Google pay or change your info at pay.google.com.

Stop Chrome from offering to save your payment info

  1. On your iPhone or iPad, open the Chrome app Chrome.
  2. At the bottom right, tap More  More and then Settings Settings.
  3. Tap Autofill forms.
  4. Turn off Autofill forms

Chrome doesn't suggest your saved payment methods

If Chrome doesn’t offer your saved payment method, tap Credit card to find possible payment methods.

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