Applies to managed Chrome Browsers on Windows, Mac, and Linux.
If you have Microsoft® Windows® , Apple® macOS®, or Linux® devices that are no longer being used in your organization, you might decide to repurpose and distribute them for personal use. Or, some users might purchase a second-hand Windows or macOS device, where Chrome Browser was previously managed by an administrator in a school, company, or other group. If devices are not properly reset, Chrome Browser might still be managed by an administrator.
Check if Chrome Browser is managed
On a Windows or macOS device:
- Open Chrome Browser
.
- At the top right, select More
.
- Check the bottom of the menu. If you see Managed by your organization, your browser is managed. If you don’t, your browser isn’t managed.
Stop managing Chrome Browser
Windows
- Delete the registry keys:
- HKEY_CURRENT_USER\Software\Google\Chrome
- HKEY_CURRENT_USER\Software\Policies\Google\Chrome
- HKEY_LOCAL_MACHINE\Software\Google\Chrome
- HKEY_LOCAL_MACHINE\Software\Policies\Google\Chrome
- HKEY_LOCAL_MACHINE\Software\Policies\Google\Update
- HKEY_LOCAL_MACHINE\Software\WOW6432Node\Google\Enrollment
- Delete the value named
CloudManagementEnrollmentToken
from the registry key:- HKEY_LOCAL_MACHINE\Software\WOW6432Node\Google\Update\ClientState\{430FD4D0-B729-4F61-AA34-91526481799D}
- Delete the directory where Google Update writes cached cloud policies:
- %ProgramFiles(x86)%\Google\Policies
macOS
- From the Apple menu, select System Preferences.
- Click Profiles.
- Select the profiles that you want to remove.
- Click – (minus).
- Click Remove to confirm that you want to remove the profile.
You also need to remove suspicious apps—ones that you don’t remember downloading or don’t sound like a genuine program.
- Open Finder.
- On the left, click Applications.
- Find and remove suspicious apps.