Reassign a device to a different user

As an admin, you can reassign devices from one person to another in your organization. For example, you might want to reassign a device when an employee leaves or move a device from one student to another. When you reassign a device, you remove all user profiles and data from the device but keep the device's enrollment state and device data, such as network profiles.

Reassign a device to another user

If you reassign a device, any active user on the device is immediately signed out. All user profiles and data are removed from the device. This action cannot be undone.
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Devicesand thenChrome management.
  3. Click Devices.
  4. Click the serial number of the device that you want to reassign.
  5. On the left, click Clear User Profiles.
  6. Click Clear User Profiles to confirm.
  7. If needed, add the new user to your organization in the Google Admin console. For details, go to Add users individually.
  8. Instruct the new user to sign in to the device.
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