Manage Chromebook printing with PaperCut

Your users can quickly self-discover and set up printers, regardless of their operating system or brand of printer, using Mobility Print. This feature from PaperCut™, a Premier Partner specializing in print management, enables users from managed and unmanaged Chromebooks to easily print in a school or enterprise setting.

You can stop deploying printer drivers—Mobility Print detects printers automatically for managed devices, BYOD devices, and mixed environments (Chrome OS, macOS, Windows, Android, and iOS).

And you can end anonymous printing—Mobility Print identifies every print job, which enables PaperCut MF features such as secure print release, quotas, reports, and print archiving. See the video and instructions below for how to implement Chromebook printing with PaperCut's Mobility Print.

Setting up PaperCut Mobility Print for Chromebooks

Set up Mobility Print for Chromebooks

Before you begin

Mobility Print needs to run on a system (server or desktop) that is permanently connected to your network. This cannot be a DNS server or domain controller. It can be:

  • an existing print server
  • a new system (even a desktop system) that’s permanently left on
  • a virtual machine 

Note: A virtual machine needs its own IP address so it can’t be behind a Network Address Translation.

Step 1: Install and set up PaperCut MF

Whether your print server is located on-site or hosted on a private cloud instance, install PaperCut MF on the server. PaperCut MF can run on Windows, Mac, Novell®, and Linux. See the instructions for Installation.

Step 2: Install and set up Mobility Print in PaperCut MF

  1. Open the PaperCut MF Admin web interface. 
  2. Click Options and then Mobile & BYOD.
  3. In the Mobility Print section, click Set up Mobility Print
  4. Choose the server platform you’re installing on and click Download Mobility Print Server
  5. Run the file, accept the agreement, click Next, then click Install.
    This tool now automatically discovers and publishes all the print queues on this server.
If you have a Find Me environment

If your users print to one queue, but can release at any printer, follow these steps:

  1. Click Select printers
  2. Click Disable All
  3. Locate your Find Me printer.
  4. In the Publish column, click the switch to On
  5. Close the page.

Step 3: Make Mobility Print available for all users

If there are unmanaged Chromebooks in your environment, share this Set Up Mobility Print link with the users. It will take them to the steps to install PaperCut’s Mobility Print client on their Chromebook. For managed Chromebooks, see the instructions below.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Devicesand thenChrome management.

    If you don't see Devices on the Home page, click More controls at the bottom.

  3. Click User & browser settings
  4. On the left, select the organizational unit where you want to apply the settings. For all users, select the top-level organizational unit. Otherwise, select another organizational unit to make settings for its users. 
  5. Scroll down to the Apps and Extensions and then Force-installed Apps and Extensions and then Manage force-installed apps.
  6. In the Manage force-installed apps window, select Chrome Web Store.
  7. In the search field, enter PaperCut Mobility Print.
    The app is displayed under the search text.
  8. Click Add and click Save.
    The User & browser settings page reappears.
  9. Click Save to apply your changes.

Step 4: Enroll the Chromebook as a managed device

  1. Connect the Chromebook to your organization’s Wi-Fi.
    This must be your organization’s Wi-Fi, because the Chromebook needs to connect to the Mobility Print server.
  2. Click Accept and continue
  3. Press Ctrl+Alt+E.
    The Enterprise Enrollment screen is displayed.
  4. Sign in as an administrator.
  5. Click Done.

You can now distribute the Chromebooks to your users.

Show your users how to print

Have your users print by following these steps:

  1. Press Ctrl+P.
  2. Select a Mobility Print printer.
    This is any printer with the PaperCut icon next to it.
  3. On the Print screen, click Print.
    A one-off Sign In screen is displayed.
  4. Check the Remember Me box and then click Sign in with Google.
    The user’s job is authenticated and sent to the printer. Or, in a Find Me environment, the user can go to any printer and release their print job there.

Note: Printing from Android apps is slightly different. For more information, see Print from a Chromebook.

From now on, the user’s print jobs will always be authenticated.

Resources

Visit PaperCut’s site for additional documentation and support.

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