Use Chrome upgrades

For administrators who manage Chrome devices for a business or school.

There is no limit to the number of Chromebook Enterprise devices that you can enroll in your organization. Each device has an integrated upgrade that covers the life of the device. You can only enroll as many standalone Chrome devices that you purchased upgrades for. If you try to enroll more devices than have upgrades for, you’ll get an error message and the devices won’t be enrolled. In that case, you’ll need to unenroll devices or get more upgrades.

You can’t directly transfer upgrades between devices. Instead, you must unenroll the original device and then enroll the new device.

See how many upgrades you have

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Devicesand thenChrome management.

    If you don't see Devices on the Home page, click More controls at the bottom.

  3. Click Devices.
  4. At the top right, click Upgrades Licenses to see how many upgrades that you have used and are available:
    • Assigned upgrades—Number of upgrades that are currently being used by enrolled devices.
    • Available upgrades—Number of upgrades that are currently available to enroll additional devices.
    • No longer available upgrades—Number of upgrades that expired and were not renewed.
    • Total upgrades—Total number of upgrades purchased.
    • Total Chromebook Enterprise—Total number of Chromebook Enterprise devices enrolled.
    • Total devices—Total number of devices enrolled, including Chromebook Enterprise devices and devices with an upgrade, such as Chrome Enterprise Upgrade.

Use upgrades

Enroll more devices

If you have available Chrome upgrades in your organization, you can enroll more standalone devices at any time. When you enroll standalone devices, the available upgrade count goes down. If you purchased licenses using your Admin console, your monthly payments stay the same because you’re using upgrades that you already purchased. For information about how to enroll a device, see Enroll Chrome devices.

Unenroll devices

If you have annual upgrades for Chrome Enterprise Upgrade, you can unenroll devices at any time. You can unenroll a device and transfer the subscription to another standalone device (of any model) in the same domain. However, you can't transfer an upgrade to another domain.
If you have perpetual upgrades for standalone devices, you can transfer the subscription to another device of the same model (or equivalent manufacturer-provided replacement) only if you encounter a hardware issue and need to replace the device.
Note: To unenroll a device in your organization, you need to deprovision it.  Then, you can wipe the device and use it as an unmanaged device or enroll it in another domain. For details, see Repurpose or retire Chrome devices​.

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