Use Chrome upgrades

For administrators who manage Chrome OS devices for a business or school.

There is no limit to the number of Chrome OS devices bundled with Chrome Enterprise Upgrade or Chrome Education Upgrade that you can enroll in your organization. Each device has an integrated upgrade that covers the life of the device. You can only enroll as many standalone devices that you purchased upgrades for.

If you try to enroll more devices than have upgrades for, you’ll get an error message and the devices won’t be enrolled. In that case, you’ll need to unenroll devices or get more upgrades. For details, see Repair, repurpose, or retire Chrome devices.

Note: Your account type determines what Chrome features are available to you. For example, if your organization has an education account and you enroll a Chrome OS device bundled with Chrome Enterprise Upgrade, you can't access Chrome features that are exclusive to enterprise accounts.

See how many upgrades you have

1. Sign in to your Google Admin console.

   Sign in using your administrator account (does not end in @gmail.com).

2. From the Admin console Home page, go to DevicesChrome.
3. Click Devices.
4. At the top right, click Upgrades  to see how many upgrades that you have used and are available:
   • Assigned standalone upgrades—Number of standalone upgrades that are currently being used by enrolled devices.
   • Available standalone upgrades—Number of standalone upgrades that are currently available to enroll additional devices.
   • No longer available standalone upgrades—Number of standalone upgrades that are no longer available to enroll new devices. The upgrades were previously used by a device that has been deprovisioned and replaced by a different model or retired from the fleet of devices.
   • Total standalone upgrades—Total number of standalone upgrades purchased.
   • Bundled Enterprise upgrades—Total number of enrolled Chrome OS devices with bundled Chrome Enterprise Upgrade.
   • Bundled Education upgrades—Total number of enrolled Chrome OS devices with bundled Chrome Education Upgrade.
   • Total provisioned devices—Total number of devices enrolled with bundled and standalone upgrades.

Use upgrades

Enroll more devices

If you have available Chrome upgrades in your organization, you can enroll more standalone devices at any time. When you enroll standalone devices, the available upgrade count goes down. If you purchased upgrades using your Admin console, your monthly payments stay the same because you’re using upgrades that you already purchased. For information about how to enroll a device, see Enroll Chrome OS devices.

Unenroll devices

If you have annual upgrades for Chrome Enterprise Upgrade, you can unenroll devices at any time. You can unenroll a device and transfer the upgrade to another standalone device (of any model) in the same domain. However, you can't transfer an upgrade to another domain.

If you have perpetual upgrades for standalone devices, you can transfer the upgrade to another device of the same model (or equivalent manufacturer-provided replacement) only if you encounter a hardware issue and need to replace the device.

Note: To unenroll a device in your organization, you need to deprovision it.  Then, you can wipe the device and use it as an unmanaged device or enroll it in another domain. For details, see Repair, repurpose, or retire Chrome devices.

Related topics

• Order options for Chrome Enterprise
• Purchase upgrades for Chrome OS devices
• Enroll Chrome OS devices