Troubleshooter: I'm experiencing Billing or Account issues

Which Category Best Describes Your Issue?

  • I bought Google Credit through Google Wallet, but haven't received it yet in my Google Voice or Chat account
  • I am receiving an error in Google Wallet (e.g. This request was not processed: Product $10 Google Voice calling credit has an order in a pending state. Please try again later.')
  • I would like to request a refund
  • I think someone else may be using my Wallet account to purchase Google calling credit

Did waiting a few minutes resolve your issue?

  • Yes, this resolved my issue
  • No, waiting a few minutes didn't resolve my issue

Did this resolve your issue?

  • Yes, this resolved my issue