Google Hangouts will be replaced by Google Chat. Learn about the switch from Google Hangouts to Google Chat.

Learn about the switch from Google Hangouts to Google Chat

Google Hangouts is being upgraded to Google Chat at the end of 2022 for those who haven’t already upgraded. Some people may have already moved to Google Chat and may no longer be able to use Google Hangouts on some platforms. 

For those who have not moved from Google Hangouts to Google Chat yet, we currently expect the following timing for the transition: 

  • Summer 2022
    • Users will lose access to the Hangouts mobile app and can upgrade to Chat in Gmail or the Chat app. 
    • Users will lose access to the Hangouts Chrome extension on the web and can upgrade to Chat on the web or install the Chat web app
    • Hangouts on the web, including user conversations and history, will continue to be available. 
  • Winter 2022 
    • Access to Hangouts on the web will be available at least until October 2022. After that time, users will be redirected to Chat on the web. Users can continue to use Google Takeout to download their data until at least November 2022. 

Google Hangouts Data Migration and Takeout 

Important: As part of the migration of conversations from Hangouts to Google Chat, some conversations or portions of conversations won’t automatically migrate from Hangouts to Chat. We will email impacted users with more information around September 2022. 

After October 2022, Hangouts on the web will be turned down and Hangouts data will be deleted. We encourage users who wish to keep their Hangouts data to use Google Takeout and download a copy before November 2022.  

Here’s how to download your Google Hangouts data:

  1. Go to Google Takeout and sign in with the Google Account you use in Hangouts.
  2. In the available applications, select Hangouts and deselect the rest.
  3. Click Next Step.
  4. In the Delivery method, choose how often you want to download the backup. Since Hangouts is being upgraded to Google Chat soon, we recommend a one-time download.
  5. Choose the file type.
  6. Click Export.
  7. A message tells you that Google is creating a copy of files from Hangouts. You will receive an email when the takeout process is complete. Download the file to preserve your Hangouts data. 

For more general information about how Google Takeout works, go to How to download Google data. 

You will have access to Google Hangouts and all associated data through the web until at least October 2022. 

You will be able to download your Hangouts account data, including your conversations, until at least November 2022. 

Important: After all Hangouts users are upgraded to Google Chat, Hangouts data will no longer be available in Gmail.

How to access your data in Google Chat

For most people, conversations are automatically migrated from Hangouts to Chat, so it’s easy to pick up where you left off. You can also search for those messages in Chat.

Learn how Google Chat & Google Hangouts work together until the upgrade

You can send messages between Google Chat and Google Hangouts. The sync between Chat and Hangouts is set up such that if Hangouts data is deleted, the corresponding Chat data is also deleted. Only delete data in Chat or Hangouts if you want the data deleted from both. 

If you use Chat at work or school, new spaces created in Chat are not guaranteed to appear in Hangouts.

Learn more about how Google Chat and Google Hangouts work together.

Determine whether you use Google Hangouts or Google Chat

Google Hangouts

  • If this logo "" appears, you use Google Hangouts.
  • While we encourage everyone to make the switch to Chat, Hangouts on the web will continue to be available until October 2022. User conversations and history will also be available during this time. We will provide at least 30 days notice through the in-product banner before we start to redirect Hangouts on the web to Chat on the web.

Google Chat

Tip:

  • If you use Google Chat at work or school, new spaces created in Chat may no longer appear in Hangouts.

Learn about the additional functionality in Google Chat 

Google Chat easily integrates across Google Workspace and provides a modern, feature-rich experience that includes: 

Enhanced expression: 

  • React to messages with emojis that feature skin-tone selections.
  • Respond with Smart Replies.
  • Format text with rich-text editing.
  • Tag specific people with @mentions.
  • Search for and share GIFs.

Better collaboration: 

  • Edit Docs, Slides, or Sheets with side-by-side editing to make it easier to collaborate while you continue a conversation.
  • Use spaces, a dedicated place for topic-based collaboration.

Learn about the differences between Google Chat & Google Hangouts

Google Chat and Google Hangouts don’t have identical features. The table below shows some differences.

Feature Google Chat Google Hangouts
@mentions

Available 

Learn about notifications.

Not available
PWA desktop app

Available

Install the Google Chat app.

Not available
Chrome extension

Not available

Install the PWA standalone app.

Available

Some people who have already migrated to Google Chat may not be able to use the Hangouts Chrome extension.
Customize notifications sounds

Available

Customize your notifications.
Not available
Dark mode

Available

Use dark mode.
Not available
Edit or delete sent messages

Available depending on the type of account you use with Google Chat. 

Edit or delete a message.
Not available
Emoji reactions to messages Available Not available
Formatting

Available depending on the type of account you use with Google Chat.

Add formatting to your Google Chat messages.
Not available

Send multiple photos in one message

Not available

Available in the following weeks.
 

Available
Stickers Not available

Available

GIFs Available

Not available

Threaded spaces

Available depending on the type of account that you use with Google Chat.

Start a new conversation thread in Google Chat.
Not available
Video call ringing

Video call ringing in Chat is currently only available in the Chat tab of the Gmail mobile app. It will also be available through the Chat app in the coming months.

To start a meeting from a computer, you can drop a Google Meet chip into a conversation.
 Learn how to start a video meeting in Google Chat.

Available

Start a video call.

Important: 

  • The Google Hangouts app on Android or iOS is no longer available. 
  • Video call ringing is currently only available in the Gmail mobile app. It will be available through the Google Chat app in the later part of 2022. Learn how to start a video meeting in Google Chat.
  • Google Chat supports blocking people across all Google.com services. 
    • If you previously blocked people in Google Hangouts through a third-party product, such as an XMPP client, these block settings won't carry over to Google Chat. 
    • If you previously blocked people through first-party Google settings, those block settings will carry over to Google Chat. Review your list of blocked people.

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