Google Hangouts has been upgraded to Google Chat. Learn about the switch from Google Hangouts to Google Chat.

Send a Google Chat message to a person or group

You can send messages to people who use Google Chat. If you use a Google Workplace account, you can only chat with someone outside of your organization if they use a personal Google Account or if both of your organizations allow it.

Start a conversation with a person or a group
  1. On your computer, go to Google Chat.
  2. On the left, under “Chat,” click the name of the person or group you want to message.
    • If you can’t find their name, click New chat "" or Start a chat "".
  3. Enter a name or email address. Suggestions appear as you enter text.
    • Tip: To send a direct message from a work or school account to someone outside your organization, enter their email address.
  4. Click the person you want to message.
    • To create a group conversation, continue to enter people’s names.
  5. When you select everyone you want to include in the conversation, click Start chat.
    • Tip: If you want to send a direct message to a specific person, next to their name, click Start chat , or use the keyboard shortcut ⌘ + Enter / Ctrl + Enter.
  6. Enter a message.
  7. Click Send "".

Tips:

  • If you use a work or school account, suggestions include everyone in your organization, even those who don't have Google Chat.
  • To message you back, the message recipient may need to accept your request.
Add or remove people from an existing group conversation
  1. Go to Google Chat or your Gmail account.
  2. On the left, under “Chat,” select a group conversation.
  3. At the top, next to the conversation name, click the Down arrow "" or More options "" and then Add people & bots.
  4. Enter names or email addresses of the people you want to add.
  5. Click Send.
  6. Optional: To remove people from the conversation, at the top, next to the conversation name, click the Down arrow "" or More options "" and then View members.
  7. Next to their name, click More options "" and then Remove from space "".
Other options
  • To add a person to the conversation or mention them: Type , then enter a name.
  • To add emojis to your message: Click Emoji "".
  • To share files from your device: Click Upload file "".
    • Everyone in a space can find shared files.
  • To share files from Google Drive: Click Add Google Drive file "".
    • Everyone in a space can find shared Drive files.
  • To start a video call: Click Add video meeting "".
  • To schedule a calendar meeting: Click Calendar .
  • To send a GIF: Click GIF .
  • To add formatting to text: Click Format "".
Chat with a bot in a 1:1 message
  1. Go to Google Chat or your Gmail account.
  2. Next to "Chat," click Start a chat ""and then Find a bot.
  3. Type the bot name or select from the suggestions.
  4. Enter your message.
  5. Click Send "".
Remove a bot from a 1:1 message
  1. Go to Google Chat or your Gmail account.
  2. Next to the bot in your conversation list, click More options Moreand then Remove.
Remove a bot from a space
  1. Go to Google Chat or your Gmail account.
  2. Open a space.
  3. Click More options Moreand then View members.
  4. Next to the bot you want to remove, click More options Moreand then Remove from space.
Know when someone reads your message
In a 1:1 message, a small avatar of the person you chat with appears to the right of the last message they read. You can't turn these read receipts on or off. Read receipts don’t appear in group conversations or spaces.
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