How to use a service area on Google for service-area & hybrid businesses

When you list your service area, it lets customers know the geographic area where you can provide your products and services.

Important: If you don't serve customers at your business address, do not enter an address under the 'Info' tab in Business Profile Manager. Leave the 'business location' field blank.

To use a service area, your business must be one of the following business types:

• Service area business: A business that visits or delivers to customers directly, but doesn’t serve customers at their business address. 
  • For example, businesses like cleaning services or plumbers. 
  • Service area businesses can only create one profile for the metropolitan area that they serve.
• Hybrid business: A business that serves customers at their business address, but also directly visits or delivers to customers. If your business doesn’t have permanent on-site signage, it's not eligible as a shopfront and should be listed as a service area business.
  • For example, a dine-in restaurant that also delivers food. 
  • Hybrid businesses can show their shopfront address, set their hours for when they're staffed at that address and designate a service area.

Reach more customers for your service-area business

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Sign up for Local Services ads

How it works

You can’t set your service area as a distance around your business. If you previously set up your service area in this way, you can’t edit it. Instead, you must specify your service -area by city, postal code or another type of area.

Bear in mind:

• You can have up to 20 service areas.
• The boundaries of your overall area should not extend farther than about two hours of driving time from where your business is based.

If you change your business type from a shopfront to a service area business or hybrid business, keep in mind:

• If you do serve customers at your business address and also have a service area: Enter both your address and service area.
• If you don't serve customers at your business address: Clear the address field and only enter your service area.

Manage service areas for your business

Add or edit a service area

1. Go to your Business Profile. Learn how to find your profile.
2. To manage your service area:
   • With Google Search, select Edit profile  location.
   • With Google Maps, select Edit profile  Business information  location.
3. Under 'location and areas', next to 'Service area', select the pencil icon .
4. Select suggested service areas or enter a service area.
   • You can set up to 20 service areas based on the cities, postcodes or other areas that you serve.
5. Select Save.

Remove a service area

1. Go to your Business Profile. Learn how to find your profile.
2. To remove your service area:
   • With Google Search, select Edit profile  location.
   • With Google Maps, select Edit profile  Business information  location.
3. Under 'location and areas', next to 'Service area', select the pencil icon .
4. Under 'Selected service areas', remove the location(s) that your business doesn't service.
5. Select Save.

Tip: To remove all your service areas, you must be a shopfront business with your business address entered in your Business Profile. Learn how to add or edit your business address for your profile.