When you list your service area, it lets customers know the geographic area where you can provide your products and services.
Important: If you don't serve customers at your business address, do not enter an address under the "Info" tab in Business Profile Manager. Leave the "business location" field blank.
To use a service area, your business must be one of the following business types:
- Service-area business: A business that visits or delivers to customers directly, but doesn’t serve customers at their business address.
- For example, businesses like cleaning services or plumbers.
- Service-area businesses can only create one profile for the metropolitan area that they serve.
- Hybrid business: A business that serves customers at their business address, but also directly visits or delivers to customers. If your business doesn’t have permanent on-site signage, it's not eligible as a storefront and should be listed as a service-area business.
- For example, a dine-in restaurant that also delivers food.
- Hybrid businesses can show their storefront address, set their hours for when they're staffed at that address, and designate a service area.
Reach more customers for your service-area business
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How it works
You can’t set your service-area as a distance around your business. If you previously set up your service area in this way, you can’t edit it. Instead, you must specify your service -area by city, postal code, or another type of area.
Keep in mind:
- You can have up to 20 service areas.
- The boundaries of your overall area should not extend farther than about 2 hours of driving time from where your business is based.
If you change your business type from a storefront to a service-area business or hybrid business, keep in mind:
- If you do serve customers at your business address and also have a service area: Enter both your address and service area.
- If you don't serve customers at your business address: Clear the address field and only enter your service area.
Manage service areas for your business
- On your Android phone or tablet, open the Google My Business app
.
- Make sure you're signed in with the account you used to sign up for your Business Profile.
- Choose the location you want to verify, or, at the bottom of your profiles list, tap Add a new business.
- If the location already exists in your account, at the top, find the “Verification needed” card and tap Verify now.
- Enter your address, then tap Next.
- Tap a verification option to finish the verification process.
- If you want to add a new business, at the bottom of your profiles list, tap Add a new business.
- Enter your business name.
- If you don’t find your business, enter your business information.
- Indicate whether you serve customers at your location:
- If you have a service-area business: Select No.
- If you have a hybrid business: Select Yes.
- Select your service areas or enter your own.
- Enter your phone number and website.
- Select Finish.
- Choose whether to begin the verification process now or later:
- To start the verification process immediately: Enter your business mailing address. This address doesn’t appear externally to your customers and is only used for verification.
- To start the verification process later: Select Verify later.
- If you select Verify later, you must return to your account to complete your business verification.
Add or edit a service area
From Google Search- On your Android device, sign in to the Google Account you use to manage your Business Profile.
- To find your profile, search on Google for your exact business name.
- You can also search for
my business
.
- You can also search for
- Tap Edit Profile
Business Information
Location and areas.
- Under “Location and areas,” next to “Service areas,” tap Edit
.
- Select suggested service areas or enter a service area.
- You can set up to 20 service areas based on the cities, postal codes, or other areas you serve.
- Tap Save.
From Google Maps
- On your Android device, open the Google Maps app
.
- To open your Business Profile, at the top right, tap your profile
Your Business Profile.
- Tap Edit Profile
Business Information
Location and areas.
- Under “Location and areas,” next to “Service area,” tap Edit
.
- Select suggested service areas or enter a service area.
- You can set up to 20 service areas based on the cities, postal codes, or other areas you serve.
- Tap Save.
Remove a service area
From Google Search
- On your Android device, sign in to the Google Account you use to manage your Business Profile.
- To find your Business Profile, search on Google for your exact business name.
- You can also search for
my business
.
- You can also search for
- Tap Edit Profile
Business Information
Location and areas.
- Under “Location and areas,” next to “Service areas,” tap Edit
.
- Remove service areas that your business does not serve.
- Tap Save.
From Google Maps
- On your Android device, open the Google Maps app
.
- To open your Business Profile, at the top right, tap your profile
Your Business Profile.
- Tap Edit Profile
Business Information
Location and areas.
- Under “Location and areas,” next to “Service areas,” tap Edit
.
- Remove service areas that your business does not serve.
- Tap Save.