Migrate a location from a personal account to an organisation account

If you own locations in a personal account (not associated with an organisation), you can migrate those locations to an organisation account. When you add locations to an organisation account, you can manage them as part of your organisation.

Assisted migration

Transfer requests

To transfer locations from a personal account to an organisation account, you can start an assisted bulk transfer request. This request can be done from the “Overview” tab of your organisation account:
  • Click the Got existing locations to transfer? card on the “Overview” tab. You’ll go through the location transfer process in the steps that follow.
  • After you submit the location transfer request, it can take up to seven days for the transfer to process. Once complete, transferred locations will appear in the “Manage locations” tab of the organisation account.
Note: All locations in an organisation account must be in a location group. Any locations in your personal account that aren’t part of a location group will be placed in a Google-created location group in your organisation.

 

FAQs

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I have several personal accounts. How can I move locations from multiple personal accounts to my organisation account?
To transfer locations from multiple personal accounts into an organisation, you must submit multiple transfer requests (one for each personal account). Each request must be started from your organisation account’s “Overview” tab.
Will my personal account retain access to the transferred locations?
You have two options when you transfer locations:
  • Remove transferred locations from your personal account.
  • Retain access to transferred locations in your personal account, in addition to the newly added organisation account.
We recommend that you remove your personal account from locations, then add your personal account to your organisation account to retain access.
Note: If you don’t remove locations from your personal account during the transfer, you cannot add your account to the organisation account, or any user group in the account.
Can I transfer locations from organisation accounts to other organisation accounts?
No. Transfer requests are only for transferring locations from personal accounts to organisation accounts.
Going forward, will locations in my personal account be automatically added to the organisation account?
No. Locations added to your personal account will not be automatically transferred to the organisation account. We recommend that you only use the organisation account. You can add people who need access to locations directly to your organisation account. 
I opted to remove locations from my personal account after the transfer is complete. How can my personal account access these locations?
To get access to locations in the organisation, you can add your personal account to the organisation account, or a user group within the organisation.

 

Self-migration

You can also migrate locations from your personal account to your organisation account on your own.

Migrate a single location

To migrate a location that you own in your personal account to your organisation account:
  1. In your organisation account, request access to the location that you own in your personal account. You'll need to specify a location group for the location to be added to.
  2. In your personal account, accept the invitation. This allows your organisation to manage the location in the specified location group.
 

Migrate multiple locations

To migrate multiple locations that you own in your personal account to your organisation account:

  1. In your personal account, transfer the locations to a single location group.
  2. In your personal account, add your organisation as an owner of the location group. You'll need to specify the right organisation by entering its 10-digit organisation ID.
  3. In your organisation account, accept the invitation. This will allow your organisation to manage all locations in the location group.

Once a location is migrated, you may want to remove the location from your personal account. If you want your personal account added to an organisation, remove or transfer all locations directly owned by your personal account.

Note: If you don't have owner access to a location, request access from the location owner to manage the location from your organisation account.

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