How to set holiday hours

Manage your business

When your hours of operation change for a brief period of time, like for a special event, you can set holiday hours so that your regular hours don't change.

How it works

You can set holiday hours if your business temporarily adjusts its hours of operation or remains closed for up to six days in a row.

When necessary, you can schedule holiday opening hours for:

• Holidays
• Special events
• Other exceptional circumstances

It's a good idea to confirm your hours for official holidays, even if they’re the same as your normal hours. This makes it clear to customers that your holiday hours are accurate.

Other operation changes

• When to use More hours: If your business provides specific services with differing times, like senior hours, or delivery and takeaway hours, you can set More hours instead of holiday hours. 
• When to mark as temporarily closed: If your business is closed for seven or more days in a row, or will be closed for an unknown period of time, you should mark your business as temporarily closed.

Important: For holiday hours to show up on your Business Profile, set your opening hours to 'Open with main hours'.

Set holiday hours

1. On your computer, sign in to the Google Account that you use to manage your Business Profile.
2. To find your Business Profile, search on Google for your exact business name. You can also search for my business.
3. Near the top, click Edit profile  Business information.
4. Near the top, click the 'Hours' tab.
5. Under 'Opening hours', click Holiday hours.
6. Select the holiday date.
   • To confirm suggested holidays: Click Review. 
   • To set a custom date: Click Add a date. Then, enter the date of the holiday.
   • For dates that you already set holiday hours for: Scroll to the existing date.
7. Update your hours.
   • If you’re open for the day: Tick the box next to the date. Then, enter times in 'Opens at' and 'Closes at'.
   • If you're closed for the day: Untick the box next to the date.
   • To add multiple sets of hours for the date: Click More   Add hours +. Then, enter the hours.
   • To delete holiday hours:
     • If your business is closed: Next to the holiday, click Delete .
     • If your business is open: Next to the hours, click More    Delete .
8. Click Save.

After your hours are saved, you can find them in the 'Hours' tab in your 'Business information' under 'Holiday hours'.

Set holiday hours through spreadsheet

1. In your bulk upload spreadsheet, locate the 'Special hours' column.
2. Enter the affected days and their special hours with 'x' to designate an all-day closure. 
   • For example:
     • 24-hour format: YYYY-MM-DD: HH:MM-HH:MM
     • A.M. or P.M. format: YYYY-MM-DD: HH:MM AM-HH:MM PM
3. Save and import your spreadsheet. Your special hours will appear to customers on Google only for the designated days.

If you only add holiday hours to existing businesses, you can include only the shop code and special hours columns on the spreadsheet. If you include empty columns or columns with headings but no information beneath them, existing information for those columns will be erased. If you add a new business, you’ll be alerted that you’re missing required column headings.

Tip: Separate each set of hours with a comma. To enter multiple sets of opening hours in one day, separate the sets into two entries with a comma. Learn how to format hours.

• For example, the following represents hours for a business that’s open for two distinct periods on 26 December 2015:
  2015-11-26: x, 2015-12-25: x, 2015-12-26: 10:00-16:00, 2015-12-26: 17:00-18:00, 2016-1-1: 00:00-00:00

Set hours that extend into the next day

Important: A set of special hours can't exceed 24 hours.

If a set of holiday hours extends from before midnight one day and past noon the next day, break the hours into multiple sets: 

• One set that runs until the end of the first day
• One set that begins at midnight of the second day 

For example, if your business is open from 7.00 p.m. until 5.00 p.m. the next day, enter your hours as follows:

• 2015-11-26: 19:00-00:00, 2015-11-27: 00:00-17:00

In this case, your normal hours for the second day are ignored in favour of the holiday hours. If you want to keep any of the next day's hours, include them again in your list of special hours, such as:

• 2015-11-27: 20:00-22:00