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New Google My Business features

See what's new in Google My Business, and expand previous months to see an archive of new features.
January 2017
Get location insights via the new Google My Business API. Version 3.2 of the API adds support for insights on the locations in your account.
10/1/2017
Google Developers | Help Centre
December 2016
Insights are now available for photos. See how your photos perform compared with photos of businesses like yours.
Help Centre
Edit attributes for your business. Attributes include offerings such as "Has Wi-Fi" and "Offers outdoor seating", which tell customers more about your business.

The next time that you sign in to your account, you may have a lot of attributes to review. To easily review and edit large numbers of attributes for the first time:

  1. In your dashboard, accept all Google updates related to attributes.
  2. Download your locations.
  3. Edit attributes in your spreadsheet as necessary.
  4. Upload your updated spreadsheet to your account.
You can also review attributes from your dashboard. Once you've completed your initial review of your listings' attributes, you'll have far fewer attributes to review and edit from your dashboard during routine account maintenance.
Help Centre

Add your menu to a listing via the API, according to new menu guidelines for Google My Business.
Help Centre
November 2016
Manage your notifications with new settings for email and mobile. Get updates on customer reviews, listing health and more.
Help Centre
Popular times now includes live visit data for eligible businesses, showing customers how busy a location is at the moment.
Help Centre
See a list of upcoming public holidays on your dashboard. Make sure you’ve set special hours for public holidays: customers who search for your business will see if you've set hours for public holidays and will be shown a warning if you haven't.
Help Centre
Update business info for your locations using the improved Google My Business editor.
Help Centre
September 2016
Edit more with the new version of the Google My Business API. Key new features include the ability to add URL attributes (such as a restaurant menu) and subscribe to push notification for new customer reviews.
Google Developers | Help Centre
Filter Google updates by individual field, such as Address or Hours, and see detailed info about Google updates in your downloaded spreadsheet.
Help Centre
Add multiple owners to individual locations or business accounts.
Help Centre
August 2016
Use the new map view to see all of your locations plotted on the map. Help Centre
Accept or discard Google updates for individual fields in bulk.
Help Centre
Make sure you've updated your Hours column format now that the old format is no longer supported. Help Centre
The Introduction/Description field is no longer editable in Google My Business. It is only displayed to users in Google+ and can still be edited there. Editing of attributes, coming soon to all Google My Business views, will be an improved way to describe your business to users on Google Search and Maps.
Help Centre
July 2016
Review a summary of your spreadsheet's changes in the simplified import preview screen. Help Centre
Verify your listing by email. Email verification is only available for select businesses. Help Centre
Edit your business info directly in Search as the owner or manager of a listing. Change info such as opening times and your phone number without leaving the Google search results page. Help Centre
June 2016
dashboard Edit your business information using the new Google My Business navigation experience.
Help Centre
May 2016
The updated Terms of Service now account for multiple users as owners for the same listing. Terms of Service | Help Centre
Improve data for your worldwide locations by following the new address guidelines and sample spreadsheet.
Help Centre
The new version of the Google My Business API adds new functionality for people who manage locations at scale. Key new features include the ability to read and respond to customer reviews and provide additional attributes for locations (such as whether a restaurant accepts reservations, serves brunch or has outdoor seating). Google Developers | Help Centre
Mark listings as permanently closed and reopen them from your card view. Help Centre
April 2016
Set special hours from your card view. Help Centre
Mark listings as permanently closed and reopen them on the Google My Business mobile app. Help Centre
Set special hours for your listings on the Google My Business mobile app. Help Centre
Enable listings for download with a new, easy-to-use process. Help Centre
Enter latitude and longitude via spreadsheet when creating locations so that you don't have to drag a map marker. Help Centre
March 2016
Find out how to improve your local search ranking with new guidance from Google. Help Centre
Apply changes to multiple locations on your dashboard without needing to review Google updates.
Add logo, profile and cover photos via spreadsheet and use new photo features for chains. 3/2/2016 Help Centre
Match your locations to existing Maps data with a new, easy-to-use tool for accounts that haven't been bulk verified. 1 Mar 2016 Help Centre
February 2016
Import your spreadsheet without needing to review Google updates. 2/16/2016 Help Centre
January 2016
Get more from mobile with a new version of the Google My Business app for Android and iOS. The app now offers more information about the status of your locations, support for iOS 9 features, and integration with Google Photos. 5/1/2016 Google Play Store | App Store
December 2015
The new version of the Google My Business API gives developers more options to manage their locations at scale. 15/12/2015 Google Developers | Geo Developers Blog | Help Centre
Upload only the columns you want to change. If you’re only updating particular fields for existing locations on your spreadsheet, you can now include only the columns for shop code and the fields you want to change, and not include other columns in the spreadsheet.

If you include empty columns (columns with headings but no information beneath them) in your spreadsheet, existing information for those columns will be erased. Help Centre

Close and reopen locations one at a time or in bulk for businesses with 10 or more locations. 12/2/2015 Help Centre
November 2015
Set business hours more easily with new support for special days and one hours column for each day of the week. Entering your business hours is now more straightforward and aligned with the kinds of considerations that you may face day-to-day in your organisation. Special hours

For days when your business has an irregular schedule, like holidays or special events, you can enter special hours in advance. If you schedule special hours, your regular hours remain in place for all other days. Find out more

Special hours can currently only be set from list view.

Spreadsheet format changes

In addition to the new special hours column, bulk upload spreadsheets now include one column for each day of the week’s regular hours and have new rules for formatting hours. To see the new hours format:

To gain better control over your locations’ hours and avoid eventual formatting errors in Google My Business Locations, you should make a transition to the new spreadsheet format as soon as it’s convenient for you. In the future, the old format will stop being supported. 11/2/2015 Help Centre

October 2015
Learn Google My Business basics with video. Five new YouTube videos introduce the fundamentals of getting started and succeeding with your business listing online. YouTube
September 2015
It’s now easier to navigate between Google My Business Locations and Google My Business. Users can also manage locations and Google+ pages from one place. Help Centre
Edit location information on mobile with an updated version of the Google My Business mobile app. 9/9/2015 Help Centre
Discover the reach of your page's content with improvements to Insights. 9/9/2015 Help Centre
July 2015
Learn the days and times that places are most popular in search results. 7/28/2015 Help Centre
June 2015
The "Additional phones" column combines the old "Alternative Phone" and "Mobile" spreadsheet columns. 29/6/2015 Help Centre
See amenities when you search for hotels on Google, and ensure that your hotel is accurately represented to potential customers. 6/9/2015 Help Centre
May 2015
Explore the new-look Locations tool, which has a got a makeover. 5/12/2015 Help Centre
February 2015
Enter categories in two new spreadsheet columns: "Primary category" and "Additional category", which replace the "Categories" column. 2/23/2015 Help Centre
October 2014
Upgraded accounts provide better tools to manage business information for verified accounts. These tools offer an improved process for updating and maintaining your locations.

Here’s a quick overview of what’s changed:

  • Updates go live faster.
    • Most updates to go live in a day unless they're sent for review.
  • Increased visibility helps you quickly diagnose and fix your account.
    • See if your location information is live, modified or not live.
    • See owners and managers for your locations.
  • Your locations are connected to Google+ and other Google features.
  • More location management tools appear in your account.
    • Add managers on individual locations or on all of your locations grouped under a business account.
    • Request access to locations owned by other users.
    • Get email notifications from other users who want to share the management of your location information.

The upgrade also changes the process for updating your business information:

  1. We've introduced new policies that make updating your business information more straightforward.
    • Each location has one verified owner and up to 50 owners or managers.
  2. We’ll ask you to check in frequently to ensure that accurate information is displayed to customers.
    • Check weekly for updates from Google to your information.
    • Respond to management access request emails from business associates.
31/10/2014
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