Request removal of customer photos

If you notice that a photo uploaded by a customer violates the Google Maps photo policies, you can request its removal. The photo is then reviewed and may possibly be removed from your Business Profile. It can take several days for a photo to be reviewed.

Tip: If you notice content on Google that may violate the law, you can let us know. After we review the material, we consider whether to block, remove, or restrict its public availability. 

Request removal of customer photos in Google Search

  1. On your Android phone or tablet, go to Google Search.
  2. In the search bar, enter your business name.
  3. Tap Photos and then Find the photo you want to remove.
  4. At the top, on the right, tap Report a problem Report a problem
  5. Select the type of violation you want to report and then Tap Submit.

Flag a photo or user in Google Maps

  1. On your Android phone or tablet, open the Google Maps app Maps.
  2. To open your Business Profile, in the top right, tap your profile picture or initial Account Circle and then Your Business Profile.
  3. Tap Photos.
  4. Find the photo or user you want to flag.
    • To flag a photo: Tap the photo, then in the top right corner, tap Flag Report a problem
    • To flag a user: Tap the name of the user, then tap More More and then Report profile.
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Get help from Small Business Advisors

Want to receive one-on-one guidance and tailored recommendations on how to make the most out of your Business Profile? Try booking an appointment with Small Business Advisors.

Important: This service cannot troubleshoot issues, including Business Profile verification or suspension, or Google Ads billing.

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