Manage photos or videos for your Business Profile

To help complete your Business Profile and make it more attractive to customers, you can add photos or videos of your shop front, products and services.

Your photos show up on Google only after you verify your Business Profile.

Manage your business

Photo and video requirements

After you choose the photos or videos that you want to add to your Business Profile, make sure of the following:

Businesses with 10 or more locations can upload photos via spreadsheet.

Tip: It’s a good idea to add an exterior photo so people can recognise your business when they visit.

Photo & video guidelines

Make sure your photos and videos follow Google’s guidelines and requirements, and comply with Google’s content policy.

Photo guidelines

Your photos look best on Google if they meet the following standards:

  • Format: JPG or PNG
  • Size: Between 10 KB and 5 MB.
  • Recommended resolution:  720 px tall, 720 px wide.
  • Minimum resolution:  250 px tall, 250 px wide.
  • Quality: The photo should be in focus and well lit, and have no significant alterations or excessive use of filters. In other words, the image should represent reality.

Video guidelines

Make sure that your videos meet the following requirements:

  • Duration: Up to 30 seconds long
  • File size: Up to 75 MB
  • Resolution: 720p or higher

Types of photos you can add

There are several types of photos that you can add to your Business Profile:

  • Logo: Help your customers recognise your business on Google. For businesses that have their basic information, such as a phone number or hours of operation, the Business Profile highlights the logo.
  • Cover photo: Set a cover photo at the top of your profile that best represents your business. In some instances, this action doesn’t guarantee the cover photo will show up as the first image for your business.
  • Business photos: Add different photos to highlight features of your business to attract and inform customers. Learn more about business photos.

Add photos

If you own or manage a business that has one or more verified profiles, you can add photos directly from your Business Profile:

  1. Go to your Business Profile. Learn how to find your profile.
  2. To add photos:
    • With Google Search, select Add photo.
    • With Google Maps, select More and then Add photo.
  3. Choose and add your photo.

You can find your uploaded photos on your Business Profile.

  1. Go to your Business Profile. Learn how to find your profile.
  2. To add a cover photo or logo:
    • With Google Search, select Add photo and then Logo or Cover photo.
    • With Google Maps, select More and then Add photo, Logo or Cover photo.
  3. Choose and add your photo.

Remove photos

If you post photos to your Business Profile, you can remove them at any time. If a customer posts a photo that violates content guidelines or the law, you can request to remove it.

  1. Go to your Business Profile. Learn how to find your profile.
  2. Under 'Your businesses on Google', next to the business you want to review, select View profile.
  3. In the right panel, on the first photo, click anywhere in the photo area.
    • Tip: Do not select 'Add photos'.
  4. In the left panel, select By owner.
  5. Scroll and select the photo you want to remove.
  6. At the top right, select Delete Trash and then Remove.
    • Tip: The 'Delete' icon only shows for photos that your business added.

Photo & video upload status

After you upload a photo or video, we review it to make sure it meets our photos and videos policies. Here are some statuses you'll find when you upload a media: 

  • Pending: The media is in either the upload or processing stage, or your profile is currently not verified. Pending media doesn’t show up on Google Search or Maps to customers.
  • Not approved: The media is flagged and has violated policies. Since it was flagged, the media doesn't show up on Google Search or Maps.
  • Live: The media shows up on Search and Maps for customers. 

Logo photo missing

If your logo photo doesn't appear, make sure that you've entered all of the necessary info in your Business Profile. This includes:

  • Name
  • Valid location with a street address
  • Categories
  • Phone number
  • Opening hours

If the cover photo that you select is low quality or if other sources suggest that it’s not the best photo to represent your business, a user-submitted photo may be selected instead.

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