Verify your business with a video recording

You can verify your business with a video upload that captures key details. The video helps us confirm that you represent the business. Video verification is for businesses with a physical storefront, service providers without a physical location, or hybrid businesses.

Verify your business with a video recording: Storefront

Tip: For tips on verifying a service business without a storefront, you can refer to this video.

Before you start

Important: Your video recording shouldn’t include any sensitive information like bank account numbers, tax or identification numbers, any other private information, or show other people’s faces.

Take the time to plan your video. Your video should meet these requirements:

  • Unedited, unique, and one continuous recording without breaks.
  • Show the location of your business. Capture the official street and number signs, nearby businesses, or the area around your business that shows your business is at the correct Google Maps location.
  • For businesses with a physical location, show evidence that your business exists. Capture the storefront, showroom, or business signage.
  • For service providers, record equipment or other items related to your business. Capture the products for sale, branded equipment, marketing materials, or tools you use to serve your customers.
  • Demonstrate proof of management. You can show that you’re authorized to represent your business by recording employee-only items or areas. Record yourself opening a cash register, accessing a point-of-sale system, unlocking the staff room, kitchen, or storage room.

Submit your video

Step 1: Record and upload your video

Important: Create a plan for what you will show in your video. Make sure it meets the requirements listed above.

  1. On your mobile device, go to your Business Profile. Learn how to find your profile.
  • If you start verification on a computer, to continue on your mobile device, you can scan a QR code.
  1. Tap Get verified and then Capture video.
  2. Tap Start recording.
  3. You could be asked to allow access to your camera and microphone. Follow the
    on-screen instructions to continue.
  4. Record your video.
  5. Tap Stop recording and then Upload video.

Step 2: Wait for review

After you upload your video, we review it. Reviews can take up to 5 business days.

  • If you’re verified, you get a notification.
  • If the video method doesn't work, the “Get verified” button shows up. Make sure your video meets all the requirements and try again, or you can try a different verification option if available.

Step 3 (optional): Delete your video

Important: You can delete your video at any time. If not deleted, Google eventually deletes them. When you cancel a video upload, both you and Google lose access to the video.

  1. On your mobile device, go to your Business Profile. Learn how to find your profile.
  2. At the top right, tap More More and then Advanced settings.
  3. Tap Video uploads and then Delete videos.

Video verification FAQs

What if my business doesn’t have a physical location?

You can still record the location where you offer services, the equipment you use, and their documentation associated with your business.

Verify your business with a video recording: Service Area Business

  • Examples of location:
    • A street name and number on the building.
    • Multiple store signs around the location.
  • Examples of equipment:
    • A branded vehicle or marketing materials.
    • Your workspace, tools and equipment you use to serve your customers.
  • Examples of documentation:
    • Business registration, invoices, utility bills for the business.
    • Other documents with your business name.
What should I do if I was asked to re-upload a video?

It’s likely that your video wasn’t accepted. Make a new video and make sure that it meets all the requirements listed above.

What if my video won’t upload?

Sometimes videos may not upload initially. Try to upload it again.

Why was I asked to re-verify my business?

If the details about your business changes, Google may require you to re-verify to maintain the quality of business information. To verify your business with your choice of the methods available, follow the same steps shown in your profile.

If I’m having trouble, how can I get help?

Make sure your video meets all the requirements and try again. If you still have issues, you can try another verification method if it’s available.

Our support team is available to help, but try to make a verification attempt first. That'll make it easier for us to help you.

Related resources

Get help from Small Business Advisors

Want to receive one-on-one guidance and tailored recommendations on how to make the most out of your Business Profile? Try booking an appointment with Small Business Advisors.

Important: This service cannot troubleshoot issues, including Business Profile verification or suspension, or Google Ads billing.

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