Feb 20, 2021

Android auto not connecting to my oppo find x2

Android auto was working fine in my Kia seltos with my oppo find x2 before the Android 11 update. Now after the Android 11 update, my car not detecting my oppo find x2 for android auto, car's head unit give error of "connected usb device not supported".
I do have changed the the usb option from "charging" to "Transfer files/android auto" when connected to the car. Using the same cable I'm able to load android auto with different phones(lg v30+, Samsung galaxy a50).
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Recommended Answer
Jul 3, 2021
Hi everyone, 
 
It would be great if you could send us a bug report from your phone to diagnose the root cause of the issue. We'll send an email with the instructions on how to capture a bug report. Please reply directly to the email with your information.
 
Thanks!
Community Specialist Anubhav - Android Auto Team recommended this
Helpful?
Recommended Answer
Mar 16, 2021
Hey everyone,
 
Thanks for reporting this issue. We forwarded this issue to the rest of the team. We'll update with more information when it's available. Thanks!
Community Specialist Anubhav - Android Auto Team recommended this
Helpful?
Recommended Answer
Feb 20, 2021
Hi Basha,
 
Thanks for reaching out to us.
 
Connectivity issues can occur due to several factors (car, phone, USB cable, software, etc) that can affect the performance of Android Auto. We recommend trying the troubleshooting steps on this FAQ thread to help with your experience.
 
If the issue still persists, you can fill out this Contact us form for further assistance. Thanks!
Community Specialist Anubhav - Android Auto Team recommended this
Helpful?
All Replies (63)
Mar 10, 2021
I connected to a European VPN and checked for an update - this finally worked.
Mar 15, 2021
As others have said. I have
Oppo find X2 pro 
Ford fiesta 18 plate. 

Worked very well until recently. Am sick and tired of the same old drivel responses saying to try different leads, clear caches etc. 
We would like someone to actually acknowledge the issue and at the very least say. Sorry we don't know what the issue is but will have a look at it.
Recommended Answer
Mar 16, 2021
Hey everyone,
 
Thanks for reporting this issue. We forwarded this issue to the rest of the team. We'll update with more information when it's available. Thanks!
Community Specialist Anubhav - Android Auto Team recommended this
Mar 16, 2021
It's a software problem at Oppo I have the same issue had a update today but still not working getting pissed off now
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