Recommended Answer
Jun 27, 2022
Hi Sabrina,
 
The issue could be severe and not something we can really assist with here. Any steps we could suggest could be circumvented by something unknown and so it is moot, sadly. 
 
Realize that you may need to destroy the device, SIM card, Google Account, modem, router, charging cords, plugs, accessories, mouse, keyboard... and more. Anything could be part of the spy tools involved. And the source of those current items could be part of it all, too. So buy replacements from credible and proper sources. 
 
While you work through it all, please use this information (<--Click it) to raise the security of your Google Account. It covers everything really well. Look over all of the links throughout the page, too. Lots of important stuff to explore. 
 
I would also advise learning more about password security with the information (<--Click it).
 
Next, be sure to read all of this information (<--Click it) to learn more about general safety & security online.  
 
Lastly, if you believe your Google Account is hacked or compromised, please review all of this information (<--Click it). 
 
Kind Regards,
 
James
Diamond Product Expert Avishkar Singh recommended this
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Recommended Answer
Jun 27, 2022
Hi Sabrina,
 
The issue could be severe and not something we can really assist with here. Any steps we could suggest could be circumvented by something unknown and so it is moot, sadly. 
 
Realize that you may need to destroy the device, SIM card, Google Account, modem, router, charging cords, plugs, accessories, mouse, keyboard... and more. Anything could be part of the spy tools involved. And the source of those current items could be part of it all, too. So buy replacements from credible and proper sources. 
 
While you work through it all, please use this information (<--Click it) to raise the security of your Google Account. It covers everything really well. Look over all of the links throughout the page, too. Lots of important stuff to explore. 
 
I would also advise learning more about password security with the information (<--Click it).
 
Next, be sure to read all of this information (<--Click it) to learn more about general safety & security online.  
 
Lastly, if you believe your Google Account is hacked or compromised, please review all of this information (<--Click it). 
 
Kind Regards,
 
James
Diamond Product Expert Avishkar Singh recommended this
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