This article is about Google Analytics 4 properties. Refer to the Universal Analytics section if you're still using a Universal Analytics property, which will stop processing data on July 1, 2023 (July 1, 2024 for Analytics 360 properties).

[GA4] Differences in user counts

You can expect differences in user counts between Google Analytics 4 properties and Universal Analytics Standard/360 properties under the following circumstances:

  • The two types of properties are using different user-identity methods; for example, the Google Analytics 4 property is using User-ID and the Standard/360 property is using Client ID.
  • Google Analytics 4 properties focus on active users (users who are currently engaged), while Standard/360 properties focus on total users.
  • Google Analytics 4 property report data by default includes all data streams, while in Standard/360, you have to add specific data streams via filters in report settings.
  • Google Analytics 4 properties currently do not support filters, while data in Standard/360 reporting may be subject to view filters that exclude data.
  • The method by which Analytics counts users can have a different margin of error for Google Analytics 4 properties than for Universal Analytics Standard/360 properties.
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