Why use Data Import?
Each business system you use generates its own data. Your CRM might contain information like customer-loyalty ratings, lifetime values, and product preferences. If you're a web publisher, your content-management system might store dimensions like author and article category. If you run an ecommerce business, you store item attributes like price, style, and size.
And you use Analytics to measure traffic and performance for your websites and apps.
Typically, each body of data exists in its own silo, uninformed by the other data. Data Import lets you join all this data in Analytics on a defined schedule in order to take down these silos, unlock new insights, and democratize your data.
How Data Import works
You upload CSV files that contain external data to an Analytics property. You can export those CSV files from an offline business tool like your CRM or CMS system, or for smaller amounts of data, you can create the files manually in a text editor or spreadsheet.
Data Import joins the offline data you upload with the event data that Analytics collects. The imported data enhances your reports, comparisons, and audiences. The result is a more complete picture of online and offline activity.
Data is joined two different ways depending on the type of imported data:
- Collection/Processing time: Your imported data is joined with Analytics data as the Analytics data is collected and processed, as if it were collected with the event, and the joined data is written to the Analytics aggregate tables. The imported data is not joined with Analytics historical data (data that is already processed). If you delete the imported data file, no further joins take place, but the joins that have already already taken place remain.
User data and offline-event data are joined at collection/processing time.
- Reporting/Query time: Your imported data is joined with Analytics data when you open a report and Analytics issues a query for the report data. This type of join is temporary: if you delete the imported data file, no further joins take place and the joined data will no longer be accessible in Analytics.
Cost and item data are joined at reporting/query time.
Reporting/Query time data is not available when you're creating audiences in Analytics or when you're creating segments in Explorations.
Types of metadata you can import
Importing metadata adds to the data already collected and processed by a property. Typically, metadata is stored in a custom dimension or metric, though in some cases you might want to overwrite the default information already gathered (for example, importing a product catalog with updated categories).
You can import the following data types:
- Cost data: 3rd party (non-Google) ad network clicks, cost and impression data
- Item data: product metadata like size, color, style, or other product-related dimensions
- User data: user metadata, e.g., a loyalty rating or lifetime customer value, that you can use to create segments and remarketing lists
- Offline events: offline events from sources that don't have an internet connection or that otherwise don’t support real-time event collection
|Total storage||10 GB|
|Data-source size||1 GB|
Number of uploads: 24
Cumulative limit: 10 GB
How to import data
When you import data, you create a data source. A data source is the combination of the CSV file you want to upload and a mapping of existing Analytics fields to the fields in your CSV. For example:
Do not upload a file that includes duplicate keys (e.g., two fields named user_id)
Start the import process
- In the Property column, click Data Import.
- Create a new data source or select an existing data source. (See the following sections.)
Create a new data source
- Click Create data source.
- Enter a name for your data source.
- Select the data type:
- Cost data (query-time import only)
- Item data (reporting/query-time import)
- User data by User ID (collection/processing-time import)
- User data by Client ID (collection/processing-time import)
- Offline events data (collection/processing-time import)
- Click Review terms if prompted. This prompt is displayed if you are importing device or user data.
- Do one of the following:
- Select Manual CSV upload, select the CSV file on your computer, then click Open.
- Select SFTP.
- SFTP server user name: Enter your user name for your SFTP server.
- SFTP server URL: Enter the URL for your SFTP server.
- Frequency: Choose the upload frequency (Daily, Weekly, Monthly).
- Start time: Select the hour when you want the upload to start.
- After the data source is created, the public key for your SFTP server will be visible in the interface where you're creating the data source, and it will be available in the data-source details (see below).
- Click Next to proceed to the mapping stage.
- Select the Analytics fields and imported fields you want to map to one another. Edit the field names as necessary.
- Click Import.
Upload data to an existing data source
- In the row for an existing data source, click Import now.
- If the data source is configured for CSV import, then select the CSV file you want to import and click Open.
The CSV file has to include the same fields, or subset of fields, as the original. If you want to import different fields for the same data type, you need to delete the existing data source and create a new one.
See data-source details, import new data, delete a data source
- In the Property column, click Data Import.
- In the row for the data source, click .
You can view the name, data type, public key, and history of each upload.
- % imported: The number of rows successfully imported divided by the number of rows in the import file. 100% means all rows successfully imported.
- Match rate: The ratio of keys in the import file that can be found in your property within the last 90 days. 100% means the data is fully useful and relevant for your data within the last 90 days.
To import new data:
Click Import now and choose the relevant CSV file on your computer.
To delete the data source:
- Click > Delete data source.
- Read the deletion notice, then click Delete data source.
You can delete Collection/Processing-time data, but if you want to remove the data that was previously uploaded from all events processed by Analytics, then you may also need to follow up with a user or user-property deletion (learn more). Deleting an already imported file will not remove the processed data that has been associated with events collected since the import was completed.
Reserved names and prefixes
The following event names, event-parameter names, user-property names, and prefixes are reserved for use by Analytics. If you try to upload data that includes any of the reserved names or prefixes, that data will not be uploaded.
- If you try to import an event with a reserved name, that event and its parameters will not be imported.
- If you try to import an event with a valid name but one of the parameters uses a reserved name, the event will be imported but the parameter with the reserved name will not be imported.
Reserved event names
Reserved event-parameter names
Reserved user property names
Reserved prefixes (applies to event parameters and user properties)