Google AdWords Third Party Policy – Report a ViolationThis form is for reporting violations of Google Third Party Policy, which applies to anyone who sells AdWords such as a digital marketing agency. If you have an issue with an AdWords third party, communicate and work with them to try to resolve it before contacting us. Learn more about working with an AdWords third partyTell us about yourselfName *Contact email *Your relationship with the third party *Which best describes your relationship with the third party?I am or was a client of the third party.I'm not a client of the third party, but I do use AdWords.I represent another third party.OtherYour AdWords customer IDLearn how to find your customer IDYour AdWords customer IDLearn how to find your customer ID. If you don't have access to your account, ask your account manager for your AdWords customer ID.List the website(s) that you advertise on AdWords. *Add additionalYour company's website *Please explain and provide as much information as possible. *Your privacy is very important to us. In some cases, sharing your website and/or AdWords customer ID with the third party may help us address the issue more effectively. However, we will only share this information if you give us permission to do so.I allow Google to share my website and/or AdWords customer ID with the third party if necessary, solely to more effectively address the issue.Help us identify the offending AdWords third party.Their Company Name *Their website(s): *Add additionalTheir contact email address(es) and/or phone number(s)Add additionalAre they a Google Partner? *Search for a company's Google Partners profileYesNoI don't knowGoogle Partners profile URLTell us about the Google Third Party Policy violation.Read carefully and select all that apply. Describe each violation in as much detail as possible by including specific information such as when and how you were made aware of it, for example, through a phone conversation, email, the third party's website, etc.The third party isn't transparent about AdWords performance.Select all that apply.Third parties should, at minimum, provide clients with monthly data on AdWords costs, clicks, and impressions at the account level.They don't meet the minimum reporting requirements.They provide inaccurate/misleading reports.OtherPlease explain and provide as much information as possible. *The third party misrepresents its relationship with Google.Select all that apply.If someone says they are from Google, ask them for their name and to email you from their Google.com email address.They claim to be Google employees.They claim to be contacting advertisers on behalf of Google.They falsely claim a Google third-party program status, for example, claiming to be a Google Partner or AdWords Premier SMB Partner.They claim or imply to have a special working relationship or partnership with Google, including claims that Google gives them special pricing or access to special ad positions.OtherPlease explain and provide as much information as possible. *If this is visible on their website, please provide the URL.Add additionalThe third party misrepresents Google products or their capabilities related to Google products.Select all that apply.Third parties must represent Google products accurately. For example, it’s not possible to guarantee permanent or specific ad positions on Google.com search results pages because ad position is determined by an auction and changes dynamically with every new search.They misrepresent how AdWords works (such as how costs are calculated).They guarantee top placements in Google or that ads will appear in Google Search at all times.They confuse search results and ads. (AdWords advertising has no impact on your organic or natural ranking in the search results; the two are completely separate.)They misrepresent free placement products, such as Google Places, as pay-for-insertion products, or they offer services in places where Google currently does not offer them.OtherPlease explain and provide as much information as possible. *If this is visible on their website, please provide the URL.Add additionalThe third party engages in unclear, deceptive or harassing sales practices.Select all that apply.Their sales practices are harassing or bullying in nature. (Examples: cold calling potential clients repeatedly, not respecting an advertiser's marketing or email opt out preferences or putting undue pressure on advertisers to sign up or continue doing business)They purposefully don’t use AdWords features that were agreed to with a client or don’t spend a client’s media budget in the agreed upon media.OtherPlease explain and provide as much information as possible. *If this is visible on their website, please provide the URL.Add additionalThe third party violates Google's branding guidelines.Select all that apply.They use Google brand features in a way that isn't consistent with Google's brand-usage guidelines.Their website domain contains a Google trademark. (Examples: www.topadwords.com or www.googleads.com).OtherPlease explain and provide as much information as possible. *If this is visible on their website, please provide the URL.Add additionalThe third party improperly uses AdWords accounts.Select all that apply.They use a single AdWords account for more than one client. (A different AdWords account is required for each client that is being serviced by the third party to ensure accurate reporting and Quality Score attribution.)They erased or destroyed an advertiser's AdWords account without permission.OtherPlease explain and provide as much information as possible. *If this is visible on their website, please provide the URL.Add additionalOtherSelect all that apply.They don't link to the Google Disclosure Notice on their website.They offer AdWords vouchers or coupons in return for payment or other improper purposes.They advertise for or have people take AdWords certification exams on behalf of others.They engage in phishing. This includes any and all attempts to acquire sensitive information, such as usernames, passwords and credit card details, by misrepresenting themselves as a trustworthy entity in an electronic communication.OtherPlease explain and provide as much information as possible. *If this is visible on their website, please provide the URL.Add additionalPlease upload any file(s) that may help us in our investigation. (Examples: AdWords performance report sent by your third party, screenshots, etc.)The content of your complaint may be shared with the offending AdWords third party. We won't share any other information unless you've given us permission to do so above. We may also contact you via email for more information.Summary of the issue *Please be as detailed as possible.Submit* Required fieldThanks for contacting AdWords Support! We'll send you a reply as soon as we can, typically within one business day.