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About goals in the new AdWords experience

This article only applies to the new AdWords experience. Determine which AdWords experience you’re using.

Using a goal eases your decision-making when you create a Search, Display, or Video campaign by guiding you to the specific features designed to help your campaign succeed. When you create a campaign, you can select a goal. The goal you select should align with the main thing you want to get from your campaign, for example, sales or website traffic. After selecting a goal, you'll see relevant, recommended features and settings to help you attain the results that matter most to your business.

This article explains how goals work and defines what each goal can do to help improve the performance of your campaigns. 

How goals work

When creating a Search , Display, or Video campaign, select a goal that corresponds to the main thing you want your campaign to achieve for your business. For example, if after viewing your ads you want people to visit your website, you can select the "Website traffic" goal. As you set up your campaign after selecting this goal, you'll see recommended features and settings that can help generate visits to your website. 

You can add or remove a goal at any time and, if you want, choose to not use a goal and create your campaign without seeing a goal's recommendations. To see more information about each goal type and some of the highlighted features each goal recommends, simply place your cursor over a goal.

Goals aren't available yet for Shopping and Universal App campaigns in the new AdWords experience. Stay tuned.

Goals for Search campaigns

Goal When to use it Types of features
Sales
  • Drive sales or conversions online, in app, by phone, or in store
  • Engage with customers who have already contacted you or are close to making a purchase decision
Features that start the purchasing or conversion process, such as bidding strategies aimed at clicks, extensions, and ads that show to potential customers as they browse sites, videos and apps that partner with Google
Leads
  • Encourage relevant customers to express interest in your products or services by signing up for a newsletter or providing their contact information
Features that start the conversion process, such as audience targeting, extensions, and ads that show to people as they browse sites, videos, and apps that partner with Google
Website traffic
  • Drive potential customers to visit your website
Features that help researching customers find potential product options, such as ads with relevant, dynamically generated headlines, extensions, and bidding strategies that can help increase visits to your site

Goals for Display campaigns

Goal When to use it Types of features
Sales
  • Drive sales or conversions from customers who are ready to act
  • Engage with customers who have already contacted you or are very close to making a purchase decision
Features that start the purchasing or conversion process, such as visually striking ads, automated bidding and targeting, and other features that help you reach people who are actively browsing, researching, or comparing the products and services you sell
Leads
  • Encourage relevant customers to express interest in your products or services by signing up for a newsletter or providing their contact information
Features that start the conversion process, such as automated bidding and targeting, visually striking ads, and other features that help you collect email addresses, newsletter signups, or other relevant contact information from people interested in your business
Website traffic
  • Drive potential customers to visit your website
Features that help researching customers find potential product options, such as automated bidding, targeting, and ad creation, as well as features that can help you build a list of visitors you can later reconnect with
Product and brand consideration
  • Encourage potential customers to explore what you offer
  • Educate people about what makes your products or services unique
Features that help you inspire people to choose your brand, such as automated bidding, targeting, and ad creation, as well as visually appealing ads that help drive engagement
Brand awareness and reach
  • Increase awareness of your products or services
  • Introduce customers to what you offer when releasing a new product or expanding your business into a new area
Features that help you build brand recognition, such as compelling visual ads, bid strategies that drive views, and other features that help attract new customers and capture their attention

Goals for Video campaigns

Goal When to use it
Product and brand consideration
  • Encourage potential customers to consider your brand or products when they are researching or shopping for products
  • Engage with people who've demonstrated interest in your brand
  • Encourage people to consider your brand or products in the future
Brand awareness and reach
  • Reach a wide audience while using your brand efficiently
  • Increase awareness among relevant audiences
  • Use a variety of ad formats designed to get users to recognize your brand

Learn more about video goals

Learn more about ad formats

Create a campaign with goals

  1. Sign in to your AdWords account.
  2. In the page menu along the left, click Campaigns
  3. Click the plus button , then select New campaign
  4. Select a campaign type. Note: At this time, to use goals you must select either "Search Network," "Display Network," or "Video."
  5. Select a goal. As you continue setting up your campaign you'll see features specific to the goal you chose.

Create a call-only campaign

  1. Sign in to your AdWords account.
  2. In the page menu along the left, click Campaigns
  3. Click the plus button , then select New campaign
  4. Select the Search Network campaign type. 
  5. Select the "Sales" or "Leads" goal. 
  6. Select "Get phone calls," then select your location and enter the phone number you want to show in your ad.
  7. Click Continue.
  8. Choose your Location and Language targeting, and set your Maximum CPC bid limit. Keep in mind that your CPC bids should match the value of a call to your business, since all clicks on your ads will start a call from the device where the ads appear. 
  9. Enter your daily budget and select any other settings you'd like for your campaign. 
  10. Click Save and continue
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