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Get an invoice or payment receipt

 

Get your AdWords invoice in five steps. Choose your country and billing payment setting to view steps for your account.

Choose your payment setting:

Automatic or manual payments (applies to most advertisers)

In most countries, AdWords doesn't post or email invoices or payment receipts. However, you can get these documents from your account. Click on the links below to see how.Find and print current and past invoices

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments .
    Go there now
  3. Click Transactions from the menu on the left, or find the "Transactions" card in the centre of the page and click View transactions.
  4. Set the date range above the table so that it corresponds with the invoices that you want to see.
    • The default view is "Last 3 months", which lets you see your most recent debits, credits and invoices.
    • To view previous activity, adjust the date range using the drop-down menu. For example, choose This year if you want to view invoices for this calendar year.
  5. Click Documents to see any available "Monthly Invoice" for your selected date range.
  6. Click the invoice number you'd like to view, then click Download.
    • The link for the current month's invoice won't appear before the end of the current month. "Invoice not ready" will appear, instead of a link.
    • An invoice for a particular month is available starting on the 5th working day of the following month. For example, your September invoice will be ready by 5 October. Invoices aren't generated on weekends or bank holidays, so please expect a delay in getting your invoice over those periods. Meanwhile, you can always print a receipt for each payment.
    • Invoices are generated for payments made in the month, not for click costs accrued. If no payments have happened in your account in a particular month, either an invoice isn't generated for that month or an empty invoice is generated.
  7. The invoice will automatically download to your computer for viewing or printing.

Tip

Make sure that your browser settings don't block pop-ups, which may prevent the invoices from downloading.

View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your monthly invoice won't be generated until the 5th working day of the following month, you can print out a payment receipt for your records. Here's how you do this:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go there now
  3. Click Transactions from the menu on the left, or find the "Transactions" card in the centre of the page and click View transactions.
  4. Set the appropriate date range on the table.
  5. At the top of the table, make sure that Detailed transaction view is selected instead of Summary view.
  6. Click the appropriate Payment link in the Description column. A printable receipt will appear in a new browser window or tab.
  7. To print the receipt, select File and then Print from the browser menu. If you want to download and save a copy on your computer, right-click and select Save as.
Trouble finding your invoice
There are a few reasons why you might not be able to find a certain invoice:
  • Invoices are generated monthly, while charges can occur throughout the month. (For your records, you can print a receipt for each payment.) An invoice for a particular month is available by the 5th working day of the following month. For example, your April invoice will be ready no later than 5 May. If you're trying to get your invoice earlier than this, you'll see the message "Invoice not ready" in your account, instead of the invoice link.
  • If no payment requests have happened in your account in a particular month, an invoice isn't generated for that month or an empty invoice is generated.
  • You might have forgotten to adjust the date range on the transaction history table. Make sure that you set the date range above the table so that it corresponds to the invoices that you want to see.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't post or email invoices for automatic or manual payments.

Changing your invoice

Once an invoice is issued, we're not able to make any changes to it. This is the case even if you've accidentally entered incorrect billing information. However, you can edit your billing information at any time, and the changes will be reflected on your future invoices.

It's also not possible to get a separate invoice for each campaign.

Missing billing information

We’ve upgraded to a new billing system, which changed how billing information is shown. If past billing information is no longer available on this page, then click View account activity from old billing system shown above the current transaction history table. You’ll go to a page where you can download all past billing summaries and invoices.

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but do not wish to do so, please contact us to obtain your past billing information.

Related links

Get your AdWords invoice in a few steps. Choose your country and billing payment setting to view steps for your account.

Choose your payment setting:

Automatic or manual payments (applies to most advertisers)

In most countries, AdWords doesn't post or email invoices or payment receipts. However, you can get these documents from your account. Click on the links below to see how.

For the months of January to April 2015, monthly invoices were split into separate documents for payments and VAT. If you are reviewing VAT for these months, make sure that you view the separate VAT invoice.

Find and print current and past invoices
  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go to Billing
  3. Click Transactions from the menu on the left, or find the "Transactions" card in the centre of the page and click View transactions.
  4. Set the date range above the table so that it corresponds with the invoices that you want to see.
    • The default view is "Last 3 months", which lets you see your most recent debits, credits and invoices.
    • To view previous invoices, adjust the date range using the drop-down menu. For example, choose This year if you want to view invoices for this calendar year.
  5. In the table, click the Documents link under the month that you'd like to see the invoice for.
  6. Click on the Monthly Invoice drop-down menu. If you’re looking for invoices from January to April 2015, you’ll need to also click on the EU VAT Invoice drop-down menu to see the separate VAT invoice.
  7. Click on the number of the invoice.
    • The link for the current month's invoice won't appear before the end of the current month. "Invoice not ready" will appear, instead of a link.
    • An invoice for a particular month is available starting on the 5th working day of the following month. For example, your September invoice will be ready by 5 October. Invoices aren't generated on weekends or bank holidays, so please expect a delay in getting your invoice over those periods. Meanwhile, you can always print a receipt for each payment.
    • Invoices are generated for payments made in the month, not for click costs accrued. If no payments have happened in your account in a particular month, either an invoice isn't generated for that month or an empty invoice is generated.
  8. The invoice will open in a new browser window. To print the invoice, select File and then Print from the browser menu. Or right-click on the invoice and click on Print. If you want to download your invoice and save a copy on your computer, right-click and select Save as.

Tip

Make sure that your browser settings don't block pop-ups, which may prevent the invoice from downloading.

View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your monthly invoice won't be generated until the 5th working day of the following month, you can print out a payment receipt for your records. Here's how you do this:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go to Billing
  3. Click Transactions from the menu on the left, or find the "Transactions" card in the centre of the page and click View transactions.
  4. Set the appropriate date range on the table.
  5. At the top of the table, make sure that Detailed transaction view is selected instead of Summary view.
  6. Click the appropriate Payment link in the Description column. A printable receipt will appear in a new browser window.
  7. To print the receipt, select File and then Print from the browser menu. If you want to download and save a copy on your computer, right-click and select Save as.
Trouble finding your invoice
There are a few reasons why you might not be able to find a certain invoice:
  • Invoices are generated monthly, while charges can occur throughout the month. (For your records, you can print a receipt for each payment.) An invoice for a particular month is available by the 5th working day of the following month. For example, your April invoice will be ready by 5 May. Invoices aren't generated on weekends or bank holidays, so please expect a delay in getting your invoice over those periods. If you're trying to get your invoice earlier than this, you'll see the message "Invoice not ready" in your account, instead of the invoice link.
  • If no payment requests have happened in your account in a particular month, an invoice isn't generated for that month or an empty invoice is generated.
  • You might have forgotten to adjust the date range on your transaction history table. Make sure that you set the date range above the table so that it corresponds to the invoices that you want to see.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't post or email invoices for automatic or manual payments.

Changing your invoice

Once an invoice is issued, we're not able to make any changes to it. This is the case even if you've accidentally entered incorrect billing information. However, you can edit your billing information any time, and the changes will be reflected on your future invoices.

You'll need to edit your billing information at least 14 days before the end of the month to make sure that it's reflected on your next invoice.

It's also not possible to get a separate invoice for each campaign.

VAT might not be included

The Google European headquarters are located in Dublin (Google Ireland Ltd.). So, AdWords advertisers with a European Union (EU) billing address are billed and serviced according to Google Ireland Ltd. VAT won't be included in your AdWords costs if your business address is within the EU, but outside of Ireland. Instead, you qualify to self-assess your VAT at your EU member state's local rate, and a separate table of applicable VAT costs is included on the invoice. For invoices from January to April 2015, a VAT invoice was issued separately from the monthly payment invoice.

See our article on taxes to find out more.

Missing billing information

We’ve upgraded to a new billing system, which changed how billing information is shown. If past billing information is no longer available on this page, then click View account activity from old billing system shown above the current transaction history table. You’ll go to a page where you can download all past billing summaries and invoices.

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but do not wish to do so, please contact us to obtain your past billing information.

Related links

Get your AdWords invoice in five steps. Choose your country and billing payment setting to view steps for your account.

Choose your payment setting:

Automatic or manual payments (applies to most advertisers)

In most countries, AdWords doesn't post or email invoices. However, you can get these documents from your account. Click on the links below to see how.Find and print current and past invoices

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go to Billing
  3. Set the date range above the table so that it corresponds with the invoices that you want to see.
    • The default view is "Last 3 months", which lets you see your most recent debits, credits and invoices.
    • To view previous invoices, adjust the date range using the drop-down menu. For example, choose This year if you want to view invoices for this calendar year.
  4. In the table, click on the invoice number next to the month that you'd like to see the invoice for.
    • The link for the current month's invoice won't appear before the end of the current month. "Invoice not ready" will appear, instead of a link.
    • An invoice for a particular month is available starting on the 5th working day of the following month. For example, your September invoice will be ready by 5 October. Invoices aren't generated on weekends or bank holidays, so please expect a delay in getting your invoice over those periods.
    • Invoices are generated for click costs accrued, including taxes. If no costs have accrued in your account in a particular month, an invoice isn't generated for that month.
  5. The invoice will open in a new browser window. If you want to download your invoice and save a copy as a PDF on your computer, right-click and select Save as. To print the invoice, select File and then Print from the browser menu. Or right-click on the invoice and click on Print.

Tip

Make sure that your browser settings don't block pop-ups – that'll prevent the invoice from opening.

Trouble finding your invoice
There are a few reasons why you might not be able to find a certain invoice:
  • Invoices are generated monthly, while charges can occur throughout the month. An invoice for a particular month is available by the 5th working day of the following month. For example, your April invoice will be ready no later than 5 May. If you're trying to get your invoice earlier than this, you'll see the message "Invoice not ready" in your account, instead of the invoice link.
  • If no costs were accrued in a particular month, an invoice isn't generated for that month.
  • You might have forgotten to adjust the date range on the transaction history table. Make sure that you set the date range above the table so that it corresponds to the invoices that you want to see.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't post or email invoices for automatic or manual payments.

Changing your invoice

Once an invoice is issued, we're not able to make any changes to it. This is the case even if you've accidentally entered incorrect billing information. However, you can edit your billing information at any time, and the changes will be reflected on your future invoices.

You'll need to edit your billing information at least 14 days before the end of the month to make sure that it's reflected on your next invoice.

It's also not possible to get a separate invoice for each campaign.

Missing billing information

We’ve upgraded to a new billing system, which changed how billing information is shown. If past billing information is no longer available on this page, then click View account activity from old billing system shown above the current transaction history table. You’ll go to a page where you can download all past billing summaries and invoices.

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but do not wish to do so, please contact us to obtain your past billing information.

Related links

Monthly invoicing (credit line)

Note

These steps apply only to customers on the monthly invoicing payment setting. Most advertisers use automatic payments or manual payments. If you're on automatic or manual payments, see the steps above.

If you pay for your AdWords costs via monthly invoicing, there are three ways to get an invoice:

  1. Email: We'll email you an invoice within five working days of the beginning of every month. It'll include your costs for the previous month. (Your email will need to be verified to receive these invoices.)
  2. Your account: We'll make an electronic version of your fiscal invoice available in your AdWords account in case you'd like to view, print or download it.
Find an invoice in your account

If you're using the monthly invoicing payment setting, here's how you can find your invoices:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go there now
  3. Click the Invoices from the menu on the left.
  4. Locate the invoice that you'd like to view in the Invoice number column.
  5. Click on the Download Icondownload icon next to the invoice number. A PDF version will download, allowing you to print.

To download your electronic fiscal invoices and credit notes, follow the steps below after locating the invoice number as directed above.

  1. Click on the invoice number.
  2. Click on Documents.
  3. Click on Electronic Invoices and Credit Notes.
  4. Click on the fiscal electronic invoice number to download it.
Find invoices from before you were on monthly invoicing

If you'd like to access invoices that were generated before you started using monthly invoicing, follow these steps:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go there now
  3. Click the Billing transfers link on the side of the page.
  4. Click the billing account for which you'd like to see past invoices.
  5. Click the Transactions link to see invoices.
  6. When finished, click Return to current setup in the top corner.
Missing billing information

We’ve upgraded to a new billing system, and your past billing summary is no longer available. You can use the campaign summary instead to verify cost information.

To get past invoices, please contact us.

Get your AdWords invoice in a few steps. Choose your country and billing payment setting to view steps for your account.

Choose your payment setting:

Automatic or manual payments (applies to most advertisers)

In most countries, AdWords doesn't post or email invoices or payment receipts. However, you can get these documents from your account. Click on the links below to see how.

Find and print current and past invoices
  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go there now
  3. Click Transactions from the menu on the left, or find the "Transactions" card in the centre of the page and click View transactions.
  4. Set the date range above the table so that it corresponds with the invoices that you want to see.
    • The default view is "Last 3 months", which lets you see your most recent debits, credits and invoices.
    • To view previous invoices, adjust the date range using the drop-down menu. For example, choose This year if you want to view invoices for this calendar year.
  5. In the table, click on the Documents drop-down menu to the month that you'd like to see the invoice for.
  6. Click on the Monthly Invoice drop-down menu.
  7. Click on the number of the invoice.
    • The link for the current month's invoice won't appear before the end of the current month. "Invoice not ready" will appear, instead of a link.
    • An invoice for a particular month is available starting on the 5th working day of the following month. For example, your September invoice will be ready by 5 October. Invoices aren't generated on weekends or bank holidays, so please expect a delay in getting your invoice over those periods. Meanwhile, you can always print a receipt for each payment.
    • Invoices are generated for payments made in the month, not for click costs accrued. If no payments have happened in your account in a particular month, either an invoice isn't generated for that month or an empty invoice is generated.
  8. The invoice will open in a new browser window. To print the invoice, select File and then Print from the browser menu. Or right-click on the invoice and click on Print. If you want to download your invoice and save a copy on your computer, right-click and select Save as.

Tip

Make sure that your browser settings don't block pop-ups – that'll prevent the invoice from opening.

View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your monthly invoice won't be generated until the 5th working day of the following month, you can print out a payment receipt for your records. Here's how you do this:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go there now
  3. Click Transactions from the menu on the left, or find the "Transactions" card in the centre of the page and click View transactions.
  4. Set the appropriate date range on the table.
  5. At the top of the table, make sure that Detailed transaction view is selected instead of Summary view.
  6. Click the appropriate Payment link in the Description column. A printable receipt will appear in a new browser window.
  7. To print the receipt, select File and then Print from the browser menu. If you want to download and save a copy on your computer, right-click and select Save as.
Trouble finding your invoice
There are a few reasons why you might not be able to find a certain invoice:
  • Invoices are generated monthly, while charges can occur throughout the month. (For your records, you can print a receipt for each payment.) An invoice for a particular month is available by the 5th working day of the following month. For example, your April invoice will be ready no later than 5 May. Invoices aren't generated on weekends or bank holidays, so please expect a delay in getting your invoice over those periods. If you're trying to get your invoice earlier than this, you'll see the message "Invoice not ready" in your account, instead of the invoice link.
  • If no payment requests have happened in your account in a particular month, an invoice isn't generated for that month or an empty invoice is generated.
  • You might have forgotten to adjust the date range on your transaction history table. Make sure that you set the date range above the table so that it corresponds to the invoices that you want to see.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't post or email invoices for automatic or manual payments.

Changing your past invoice

Once an invoice is issued, we're not able to change your billing name. This is the case even if you've accidentally entered incorrect billing information. However, you can make any other changes by submitting an invoice correction form.

Changing your billing name

You can edit your billing name at any time, and the change will be reflected on your future invoices.

You'll need to edit your billing name at least 14 days before the end of the month to make sure that it's reflected on your next invoice.

Changing other information

To make corrections on your invoice (other than billing name), follow these steps:

  1. Edit your billing information in your AdWords account.
  2. Fill in the invoice correction note below and then email us with the completed form attached.
  3. Once you get an email confirmation from us, you'll be able to use your invoice together with this document for accounting purposes and to pay VAT.

Note

According to the Polish tax law changes made in January 2013, Google is not obliged to return a signed correction note. The email that you'll get from us is a valid form of confirmation.

VAT might not be included

The Google European headquarters are located in Dublin (Google Ireland Ltd.). So, AdWords advertisers with a European Union (EU) billing address are billed and serviced according to Google Ireland Ltd. VAT won't be included in your AdWords costs if your business address is within the EU, but outside Ireland. Instead, you qualify to self-assess your VAT at your EU member state's local rate.

Electronic invoice compliance with EU regulations

The electronic invoices that you print from your account include:

  • Your payments
  • Our VAT ID
  • Your VAT ID (if you indicated it in your billing profile)

These invoices comply with the European Union requirements of the Value Added Tax (VAT) Directive (Article 226, Council Directive 2006/112/EC) and are valid for your local tax authorities. Contact your tax adviser or local government if you have questions.

Missing billing information

We’ve upgraded to a new billing system, which changed how billing information is shown. If past billing information is no longer available on this page, then click View account activity from old billing system shown above the current transaction history table. You’ll go to a page where you can download all past billing summaries and invoices.

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but do not wish to do so, please contact us to obtain your past billing information.

Related links

Please choose your payment setting below.

Manual payments

If you're in Russia and you chose "Individual entrepreneur" or "Business" tax status when setting up your AdWords account, Google will provide you with accounting documents.

When you're setting up an AdWords account, you'll need to choose one of the following tax statuses:

  • Personal
  • Individual entrepreneur
  • Business

The choice that you make is permanent and can't be changed afterwards. Google will provide accounting documents only if your account is set up either as an "Individual entrepreneur" or as a "Business".

Checking your tax status

Here's how to check your tax status:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go there now
  3. Click the Settings from the menu on the left.
  4. Your tax status appears in the "Payments profile" in the middle of the page.
Changing your tax status
If you need to change or correct your tax status, contact us. Any changes won't affect previous transactions or accounting documents, and will only be effective starting from the date we make the change.
The accounting documents we provide

Accounting documents are provided for each AdWords account. If you have more than one account, then we'll provide a separate set of documents for each of the accounts, even if all of them are connected to one or more My Client Centre accounts.

While some billing documents are automatically provided to all eligible advertisers, others should be requested if they're needed. Below are details for each type of document that we can provide:

  What it is Automatically provided to eligible advertisers Provided on request to eligible advertisers
Usage VAT Invoice Sent each month, dated with the last day of the month. This document states the actual costs in the account for that month. Electronic version: Available for download in your account between the 3rd and the 7th of each month for the previous accounting month.

Hard copy: Sent to your postal address once the electronic version is generated. Note that postal delivery can take up to 10 working days.
Request duplicate hard copies for previous periods in your account on the Transactions page. To get there, click the gear icon and choose Billing & payments, then View transactions. Click on the drop-down menu next to "Usage VAT Invoice" and select Reprint. This will generate a copy of the Act of Acceptance as well.

Requests for the previous month must only be made after the 20th of the current month. (For example, if you need a duplicate of the usage VAT invoice for January, request it only after 20th February).
Act of Acceptance Sent each month, dated with the last day of the month. This document states actual costs in your account for that month.

The VAT invoice and Act of Acceptance have identical document numbers and the same costs.
Electronic version: Available for download in your account between the 3rd and the 7th of each month for the previous accounting month.

Hard copy: Sent to your postal address together with the usage VAT invoice. Note that postal delivery can take up to 10 working days.
Request duplicate hard copies for previous periods in your account on the Transactions page. To get there, click the gear icon and choose Billing & payments, then View transactions. Click the drop-down next to "Usage VAT Invoice" and select Reprint. This will generate a copy of the Act of Acceptance as well.

Requests for the previous month must only be made after the 20th of the current month. (For example, if you need a duplicate of the Act of Acceptance for January, request it only after 20th February).
Advance VAT invoice Generated for each payment that you make for the day the payment was received, this document states the full amount of the payment (including VAT).

The document number starts with "A".
Electronic version: Available for download in your account within 48 hours after we receive your payment.

Hard copy: Sent to your postal address once the electronic version is generated. Note that postal delivery can take up to 10 working days
Request duplicate hard copies for previous payments in your account on the Transactions page. To get there, click the gear icon and choose Billing & payments, then View transactions.

Requests must be made only after 10 working days have passed since the payment appeared in your account.
Act of reconciliation This document states all mutual settlements between your account and Google for a specific period, which begins on 1 January and can't be longer than a year. Electronic version: Available for download in your account between the 3rd and the 7th of each month for the previous accounting month.

Hard copy: Sent automatically once a year in January.
Request hard copies for previous periods in your account on the Transactions page. To get there, click the gear icon and choose Billing & payments, then View transactions.

Note that postal delivery of the hard copy can take up to 10 working days.
Pro Forma Invoice This document is created in your account when you generate details for making a payment with funds transfer.

You can print the copy that's created in your account when you generate details for making a payment by funds transfer.
Electronic version: Can be generated after clicking on "Make a payment" button on Transaction history page.

Hard copy: Not sent automatically.
Request a stamped and signed pro forma invoice on the Transactions page. To get there, click the gear icon and choose Billing & payments, then View transactions.

Note that postal delivery of the hard copy can take up to 10 working days.
Terms and Conditions This document states the Google AdWords terms and conditions that you accepted when you set up your account. Electronic version: Available for download within 48 hours after account creation on the Billing profile page. To get there, click the gear icon and choose Billing & payments.

Hard copy: Not sent automatically.
Request a hard copy in your account on the Billing profile page. To get there, click the gear icon and choose Billing & payments.
Changing your postal address

Here's how to change the postal address at which you receive documents:

  1. Sign in to your AdWords account
  2. Click the gear icon and choose Billing & payments. Go there now
  3. Click Settings from the menu on the left.
  4. Update your postal address.
  5. Click Save.

Make sure that you make the change at least 15 days before the end of the month to ensure that your documents go to the new address. Note that changing this field won't change the business address of your account.

Changing your business address

Changing your business address will change the address printed on your documents. Here's how to do it:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing. Go there now
  3. Click Settings from the menu on the left.
  4. In the "Payments profile" you'll see "Business name and address".
  5. Click the pencil icon to edit your address.
  6. Click the Save button when you've finished.

Proactive document requests and changes to documents

Requesting terms and conditions

Terms and conditions are available for download on the Billing profile page (under the gear icon after you choose Billing) within 48 hours after you enter your billing information for the first time.

Reprints

Request a hard copy of the terms and conditions by clicking on the drop-down menu next to the Terms and conditions link and choosing Reprints.

Reprints are processed within 48 hours, but postal delivery of the hard copy can take up to 10 working days.

Requesting hard copies of documents

You can request duplicate hard copies of the usage VAT invoice, Act of Acceptance and advance VAT invoice, and hard copies of the act of reconciliation and pro forma invoice. Here's how you do this:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing. Go there now
  3. In the top-right corner, choose the date range that you're interested in.
  4. Click on the arrow next to the document that you'd like to request and choose Reprint.

This generates a request for a hard copy of the selected document. The document will be sent to your postal address. You won't see any confirmation, and you only need to do this once.

Note

  • If you've chosen to receive documents electronically, you won't be able to request hard copies.
  • Requests for hard copies are processed within 48 hours, and postal delivery can take up to 10 days.
Missing hard copies or documents sent to the wrong address

If you never received a hard copy, or if your copy went to the wrong address, verify the postal address in your account on the Settings page. Find your business address. If the address is wrong, please update it using the steps under "Changing your postal address" in this article.

After you update your address, allow 24 hours for the system to synchronise. Then request duplicate hard copies of the required documents using the steps under "Requesting hard copies of documents" in this article.

Missing billing information

We’ve upgraded to a new billing system, which changed how billing information is shown. If past billing information is no longer available on this page, then click View account activity from old billing system shown above the current transaction history table. You’ll go to a page where you can download all past billing summaries and invoices.

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but do not wish to do so, then please contact us to obtain your past billing information.

Documents with errors

Usage VAT invoice or Act of Acceptance

If your document has an error, you'll need to correct your information in your account first and allow 24 hours for the system for synchronise. Then request new documents from your account. Here's how you do this:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing. Go there now
  3. In the top-right corner, choose the date range that you're interested in.
  4. Look under each month to find the documents for that month.
  5. Click on the arrow next to the document that you'd like to request and choose Request revision.

It'll take 24 hours for the system to upload a new electronic copy of the document to your account, and 5 to 10 days for you to receive the hard copies at your postal address. You won't see any confirmation, and you only need to do this once.

Other documents

If any other document has an error, contact us to request a corrected version.

Scanned, signed and stamped documents

Google doesn't provide scans of documents. However, you can download PDF versions of documents under your Transaction history page. To get there, click the gear icon and choose Billing. These documents won't be signed and stamped. This is because, for accounting and tax purposes, printouts of documents with a signature and stamp are equivalent to printouts of documents without a signature and stamp. However, hard copies that you receive at your postal address will be signed and stamped.

Note: This section doesn't apply to accounts using electronic document flow with a certified electronic signature. These accounts will only be provided with electronic documents which can be used for tax purposes. (For more information please see the next section below.)

The electronic documents flow
About the electronic documents flow

Documents containing information in electronic and digital form are called electronic (see article 3 chapter I FZ RF №1-FZ).

Electronic documents signed with a certified electronic signature are equivalent by law to paper originals if agreed by the parties (see FZ RF dated 10.01.2002 №1-FZ). It's not necessary to print them out and store them in paper archives. According to latest amendments to legislation, the entire document flow between companies may be changed over to electronic format.

Since 23 May 2012, e-invoice has been a full substitute to paper originals and may be submitted to the tax authority in e-form. The invoice interchange procedure is stated in Order of Minfin №50н and shall be done via an EDM supplier. Activities of EDM suppliers are governed by Order № ММВ-7-6/253@, and you can find the list of registered EDM suppliers on FNS website.

Benefits of electronic documents flow:

  • Fully comply with legal requirements.
  • Electronic documents take up no space. You can save on costs of printing documents out, manual processing and maintaining paper archives.
  • Delivery of original documents takes just minutes. There's no need to wait for several days or weeks to receive the documents.
How to sign up

To be able to sign up for the electronic documents flow, you need to have an account with DiaDoc.ru before you create your AdWords account. DiaDoc.ru is a service of authorised EDM supplier SKB Kontur, the largest developer of web services for business in Russia. The company is experienced in cooperation with state authorities and ensuring legal validity of e-documents.

Follow these directions to register an account with DiaDoc.ru and obtain a certified electronic signature before you create your AdWords account. Note that Google will not be able to compensate you for the cost of the certificate.

Once you're registered, create an AdWords account and tick the appropriate box to enable the electronic documents flow.

Opting out of or into the electronic documents flow

Opting out

You can choose to begin receiving documents by post at any time. However, bear in mind that documents from previous months can't be posted to you. Also, once you opt out, you'll no longer receive documents by email.

Here's how to opt out:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go there now
  3. Click Settings from the menu on the left.
  4. Click Edit next to your postal address.
  5. Un-tick the electronic documents flow option.
  6. Click Save.

You'll start to receive documents – by post only – the following month. Documents will still be available to download in your Transaction history.

Opting in

If you weren't registered with DiaDoc.ru when you signed up for AdWords, you won't be able to sign up for electronic documents.

However, if you had an account with DiaDoc.ru when you signed up for AdWords, you can enable the electronic documents flow at any time. Here's how you do this:

  1. Sign in to your AdWords account at https://adwords.google.co.uk.
  2. Click the gear icon and choose Billing & payments. Go there now
  3. Click Settings from the menu on the left.
  4. Click Edit next to your postal address.
  5. Tick the box next to the electronic documents flow option.
  6. Click Save.

You'll start to receive documents – electronically only – the following month. Documents will no longer be posted to you.

Other frequently asked questions

How the sums are calculated in the usage VAT invoice and the Act of Acceptance

VAT is calculated based on usage. The usage VAT invoice and Act of Acceptance will show the amount paid for usage and VAT, as you can see in these examples:

Usage VAT invoice example
Example usage VAT invoice

Act of Acceptance example
Example act of acceptance

Documents with a total sum of zero

It's possible to receive an invoice or Act of Acceptance with a sum of zero. This happens when a promotional code was applied to your account and all your costs during the reported period were covered by the amount of promotional credit. Once the promotional credit is used up, your invoice will start to reflect costs again.

OOO "Google" abbreviation

In Russian tax regulations, the required properties of the invoice are specified in paragraph 5 of Article 169. Also, properties not specified in paragraphs 5 and 6 of Article 169 are not considered as valid reasons for not accepting an invoice from the seller.

According to Russian tax regulations, an invoice issued by Google with a shortened name of the seller is still considered to be valid.

Reconciliation act discrepancies

If you notice that the Reconciliation act doesn't include some transactions, those transactions were probably made in another AdWords account. For instance, the payment could have been made to another AdWords account registered to your company or another company whose account you also manage. This happens if you specified a Google bank account number that belongs to another AdWords account when making a payment.

Each AdWords account has its own Google bank account number that needs to be specified when you make a bank transfer. If you think that your transfer might have gone to the wrong account, then check the account number that you specified on your funds transfer against the Google bank account number of your AdWords account.

Here's how to check the Google bank account number for your AdWords account on your pro forma invoice:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go there now
  3. Click Transactions from the menu on the left.
  4. Go to the last month that you made a payment, and click the Documents link.
  5. Click the Pro forma link.
  6. Check the Google bank account number on the funds transfer request.

If the numbers that you see in the account and on your payment order don't match, then it means that transfer was made to another AdWords account. If both accounts are registered to the same legal entity, you need to request the act of reconciliation for the account to which the transfer was made.

Monthly invoicing

If you're in Russia and you chose "Individual entrepreneur" or "Business" tax status when setting up your AdWords account, Google will provide you with accounting documents.

When you're setting up an AdWords account, you'll need to choose one of the following tax statuses:

  • Individual entrepreneur
  • Business
Checking your tax status

Here's how to check your tax status:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go there now
  3. Click the Settings from the menu on the left.
  4. Your tax status appears in the "Payments profile" in the middle of the page.
Changing your tax status
If you need to change or correct your tax status, you'll need to close your account and create a new one.
The accounting documents we provide

Accounting documents are provided for each AdWords account. If you have more than one account, then we'll provide a separate set of documents for each of the accounts, even if all of them are connected to one or more My Client Centre accounts.

While some billing documents are automatically provided to all eligible advertisers, others should be requested if they're needed. Below are details for each type of document that we can provide:

  What it is Automatically provided to eligible advertisers Provided on request to eligible advertisers
Usage VAT Invoice Sent each month, dated with the last day of the month. This document states the actual costs in the account for that month. Electronic version: Available for download in your account between the 3rd and the 7th of each month for the previous accounting month.

Hard copy: Sent to your postal address once the electronic version is generated. Note that postal delivery can take up to 10 working days.
Request duplicate hard copies for previous periods in your account on the Transactions page. Click the drop-down next to "Usage VAT Invoice" and select Reprint. This will generate a copy of the Act of Acceptance as well.

Requests for the previous month must only be made after the 20th of the current month. (For example, if you need a duplicate of the usage VAT invoice for January, request it only after 20th February).
Act of Acceptance Sent each month, dated with the last day of the month. This document states actual costs in your account for that month.

The VAT invoice and Act of Acceptance have identical document numbers and the same costs.
Electronic version: Available for download in your account between the 3rd and the 7th of each month for the previous accounting month.

Hard copy: Sent to your postal address together with the usage VAT invoice. Note that postal delivery can take up to 10 working days.
Request duplicate hard copies for previous periods in your account on the Transactions page. Click the drop-down next to "Usage VAT Invoice" and select Reprint. This will generate a copy of the Act of Acceptance as well.

Requests for the previous month must only be made after the 20th of the current month. (For example, if you need a duplicate of the Act of Acceptance for January, request it only after 20th February).
Advance VAT invoice Generated for each payment that you make for the day the payment was received, this document states the full amount of the payment (including VAT).

The document number starts with "A".
Electronic version: Available for download in your account within 48 hours after we receive your payment.

Hard copy: Sent to your postal address once the electronic version is generated. Note that postal delivery can take up to 10 working days
Request duplicate hard copies for previous payments in your account on the Transactions.

Requests must be made only after 10 working days have passed since the payment appeared in your account.
Act of reconciliation This document states all mutual settlements between your account and Google for a specific period, which begins on 1 January and can't be longer than a year. Electronic version: Available for download in your account between the 3rd and the 7th of each month for the previous accounting month.

Hard copy: Sent automatically once a year in January.
Request hard copies for previous periods in your account on the Transactions page. 

Note that postal delivery of the hard copy can take up to 10 working days.
Pro Forma Invoice This document is created in your account when you generate details for making a payment with funds transfer.

You can print the copy that's created in your account when you generate details for making a payment by funds transfer.
Electronic version: Can be generated after clicking on "Make a payment" button on Transaction history page.

Hard copy: Not sent automatically.
Request a stamped and signed pro forma invoice on the Transactions page.

Note that postal delivery of the hard copy can take up to 10 working days.
Changing your postal address

Here's how to change the postal address at which you receive documents:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go there now
  3. Click Settings from the menu on the left.
  4. Find Mail invoice delivery in the "Payments account" section.
  5. Click on the pencil icon, then update your postal address.
  6. Click Save.

Make sure that you make the change at least 15 days before the end of the month to ensure that your documents go to the new address. Note that changing this field won't change the business address of your account.

Changing your business address

Changing your business address will change the address printed on your documents. To change your business address, contact us.

Proactive document requests and changes to documents

Requesting hard copies of documents

You can request duplicate hard copies of the usage VAT invoice, Act of Acceptance and advance VAT invoice, and hard copies of the act of reconciliation and pro forma invoice. Here's how you do this:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go there now
  3. Click Transactions or Invoices from the menu on the left.
  4. Use the drop-down menu to choose the date range you're interested in.
  5. Click on the arrow next to the document that you'd like to request and choose Reprint.

This generates a request for a hard copy of the selected document. The document will be sent to your postal address. You won't see any confirmation, and you only need to do this once.

Note

  • If you've chosen to receive documents electronically, you won't be able to request hard copies.
  • Requests for hard copies are processed within 48 hours, and postal delivery can take up to 10 days.
Missing hard copies or documents sent to the wrong address

If you never received a hard copy, or if your copy went to the wrong address, verify the postal address in your account on the Settings page, in the "Payments account" section. If the address is wrong, please update it using the steps under "Changing your postal address" in this article.

After you update your address, allow 24 hours for the system to synchronise. Then request duplicate hard copies of the required documents using the steps under "Requesting hard copies of documents" in this article.

Missing billing information

We’ve upgraded to a new billing system, and your past billing summary is no longer available. You can use the campaign summary instead to verify cost information.

To get past invoices, please contact us.

Documents with errors

Usage VAT invoice or Act of Acceptance

If your document has an error, you'll need to correct your information in your account first and allow 24 hours for the system for synchronise. Then request new documents from your account. Here's how you do this:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go there now
  3. Click Transactions or Invoices from the menu on the left.
  4. Use the drop-down menu to choose the date range you're interested in.
  5. Look under each month to find the documents for that month.
  6. Click on the arrow next to the document that you'd like to request and choose Request revision

It'll take 24 hours for the system to upload a new electronic copy of the document to your account, and 5 to 10 days for you to receive the hard copies at your postal address. You won't see any confirmation, and you only need to do this once.

Other documents

If any other document has an error, contact us to request a corrected version.

Scanned, signed and stamped documents

Google doesn't provide scans of documents. However, you can download .pdf versions of documents under your Transactions page. To get there, click the gear icon and choose Billing & payments. These documents won't be signed and stamped. This is because, for accounting and tax purposes, printouts of documents with a signature and stamp are equivalent to printouts of documents without a signature and stamp. However, hard copies that you receive at your postal address will be signed and stamped.

Note: This section doesn't apply to accounts using electronic document flow with a certified electronic signature. These accounts will only be provided with electronic documents which can be used for tax purposes. (For more information please see the next section below.)

The electronic documents flow
About the electronic documents flow

Documents containing information in electronic and digital form are called electronic (see article 3 chapter I FZ RF №1-FZ).

Electronic documents signed with a certified electronic signature are equivalent by law to paper originals if agreed by the parties (see FZ RF dated 10.01.2002 №1-FZ). It's not necessary to print them out and store them in paper archives. According to latest amendments to legislation, the entire document flow between companies may be changed over to electronic format.

Since 23 May 2012, e-invoice has been a full substitute to paper originals and may be submitted to the tax authority in e-form. The invoice interchange procedure is stated in Order of Minfin №50н and shall be done via an EDM supplier. Activities of EDM suppliers are governed by Order № ММВ-7-6/253@, and you can find the list of registered EDM suppliers on FNS website.

Benefits of electronic documents flow:

  • Fully comply with legal requirements.
  • Electronic documents take up no space. You can save on costs of printing documents out, manual processing and maintaining paper archives.
  • Delivery of original documents takes just minutes. There's no need to wait for several days or weeks to receive the documents.
How to sign up

To be able to sign up for the electronic documents flow, you need to have an account with DiaDoc.ru. DiaDoc.ru is a service of authorised EDM supplier SKB Kontur, the largest developer of web services for business in Russia. The company is experienced in cooperation with state authorities and ensuring legal validity of e-documents.

Follow these directions to register an account with DiaDoc.ru and obtain a certified electronic signature. Note that Google will not be able to compensate you for the cost of the certificate.

Once you've registered, opt in to receive the electronic documents flow in your AdWords account.

Opting out of or into the electronic documents flow

Opting out

You can choose to begin receiving documents by post at any time. However, bear in mind that documents from previous months can't be posted to you. Also, once you opt out, you'll no longer receive documents by email.

Here's how to opt out:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go there now
  3. Click the Settings from the menu on the left.
  4. In the "Payments account" section, untick the electronic documents flow option in the "Electronic documents delivery" field.
  5. Click Save.

You'll start to receive documents – by post only – the following month. Documents will still be available to download in your Transaction history.

Opting in

If you aren't registered with DiaDoc.ru, you won't be able to sign up for electronic documents. However, if you have an account with DiaDoc.ru, you can enable the electronic documents flow at any time. Here's how you do this:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go there now
  3. Click the Settings from the menu on the left.
  4. Click on Check eligibility next to the "Electronic documents delivery" field.
  5. If you've already registered with DiaDoc, tick the box "Receive accounting documents only electronically, with a certified electronic signature".
  6. Click Save.

You'll start to receive documents – electronically only – the following month. Documents will no longer be posted to you.

If you see the message that says you're not eligible for electronic delivery of documents, you haven't finished registering with DiaDoc.

Other frequently asked questions

How the sums are calculated in the usage VAT invoice and the Act of Acceptance

VAT is calculated based on usage. The usage VAT invoice and Act of Acceptance will show the amount paid for usage and VAT, as you can see in these examples:

Usage VAT invoice example
Example usage VAT invoice

Act of Acceptance example
Example act of acceptance

Documents with a total sum of zero

It's possible to receive an invoice or Act of Acceptance with a sum of zero. This happens when a promotional code was applied to your account and all your costs during the reported period were covered by the amount of promotional credit. Once the promotional credit is used up, your invoice will start to reflect costs again.

OOO "Google" abbreviation

In Russian tax regulations, the required properties of the invoice are specified in paragraph 5 of Article 169. Also, properties not specified in paragraphs 5 and 6 of Article 169 are not considered as valid reasons for not accepting an invoice from the seller.

According to Russian tax regulations, an invoice issued by Google with a shortened name of the seller is still considered to be valid.

Reconciliation act discrepancies

If you notice that the Reconciliation act doesn't include some transactions, those transactions were probably made in another AdWords account. For instance, the payment could have been made to another AdWords account registered to your company or another company whose account you also manage. This happens if you specified a Google bank account number that belongs to another AdWords account when making a payment.

Each AdWords account has its own Google bank account number that needs to be specified when you make a bank transfer. If you think that your transfer might have gone to the wrong account, then check the account number that you specified on your funds transfer against the Google bank account number of your AdWords account.

Here's how to check the Google bank account number for your AdWords account on your pro forma invoice:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & settings. Go there now
  3. Click Transactions from the menu on the left.
  4. Go to the last month that you made a payment, and click the Documents link.
  5. Click the Pro forma link.
  6. Check the Google bank account number on the funds transfer request.

If the numbers that you see in the account and on your payment order don't match, then it means that transfer was made to another AdWords account. If both accounts are registered to the same legal entity, you need to request the act of reconciliation for the account to which the transfer was made.

Related links

Credit line (monthly invoicing)

Note

These steps apply only to customers on the monthly invoicing payment setting.

If you pay for your AdWords costs via monthly invoicing, there are three ways to get an invoice:

  1. Email: We'll email you an invoice within five working days of the beginning of every month. It'll include your costs for the previous month. (Your email will need to be verified to receive these invoices.)
  2. Post: If you asked us to do so when you set up your account, we'll also post you a hard copy of your invoice. You can view and edit these settings on your Billing settings page, under the Email invoice delivery or Mail invoice delivery section.
  3. Your account: We'll make an electronic version of your invoice available in your AdWords account in case you'd like to view, print or download it.
Find an invoice in your account

If you're using the monthly invoicing payment setting, here's how you can find your invoices:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go there now
  3. Click the Invoices link from the menu on the left.
  4. Locate the invoice that you'd like to view in the Invoice number column.
  5. Click on the Download Icondownload icon next to the invoice number. A PDF version will download, allowing you to print.
Find invoices from before you were on monthly invoicing

If you'd like to access invoices that were generated before you started using monthly invoicing, follow these steps:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go there now
  3. Click the Billing transfers from the menu on the left.
  4. Click the invoice setup for which you'd like to see past invoices.
  5. Click the Transactions link on the left to browse past invoices.
  6. When finished, click Return to current setup in the top corner.
Go paperless

If you're on the monthly invoicing payment setting and would like to receive your invoices by email only and stop receiving paper invoices, follow these steps:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go there now
  3. Click Settings from the menu on the left.
  4. In the "Payments account" section, remove all addresses under the Mail invoice delivery section.
  5. Add an address under the Email invoice delivery section.
Missing billing information

We’ve upgraded to a new billing system, and your past billing summary is no longer available. You can use the campaign summary instead to verify cost information.

To get past invoices, please contact us.

Credit line (monthly invoicing)

Note

These steps apply only to customers on the monthly invoicing payment setting.

If you pay for your AdWords costs using the monthly invoicing payment setting, there are different ways to get an invoice:

  1. Email: We'll email you a commercial invoice and your Nota Fiscal between the 5th and 10th of every month. They'll include your costs for the previous month. (Your email will need to be verified to receive these invoices.)
  2. Your account: We'll make an electronic version of your commercial invoice and your Nota Fiscal available in your AdWords account in case you'd like to view, print or download them.

These steps apply only to advertisers using the monthly invoicing payment setting. Most advertisers use automatic payments or manual payments.

Find an invoice in your account

If you're using the monthly invoicing payment setting, here's how you can find your invoices:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go there now
  3. Click on the Invoices link on the side of the page.
  4. Locate the invoice that you'd like to view, and in the Invoice number column, click its invoice number.
  5. On the following page, click the Documents drop-down. You'll see all the documents associated with that invoice number that are available for download.
  6. Click a document name to start downloading it. Once you download a document, you can print it.

Find previous billing setups

If you'd like to access invoices that were generated before you started using monthly invoicing, follow these steps:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go there now
  3. Click the Billing transfers link from the menu on the left.
  4. Click the "Invoice setup" for which you'd like to see past invoices.
  5. Click the Transactions from the menu on the left.
  6. When finished, click Return to current setup in the top right-hand corner.
Missing billing information

We’ve upgraded to a new billing system, and your past billing summary is no longer available. You can use the campaign summary instead to verify cost information.

To get past invoices, please contact us.

Credit line (monthly invoicing)

Note

These steps apply only to customers on the monthly invoicing payment setting.

If you pay for your AdWords costs via monthly invoicing, you'll receive an invoice for your AdWords costs via email and in your account. You'll also receive a local tax invoice every month from MakeBill, Google's local invoicing partner. Here are details on your AdWords invoice:

  1. Email: We'll email you an invoice within five working days of the beginning of every month. It'll include your costs for the previous month. (You'll need to verify your email address to receive these invoices.)
  2. Your account: We'll make an electronic version of your invoice available in your AdWords account in case you'd like to view, print or download it.
Find an invoice in your account

If you're using the monthly invoicing payment setting, here's how you can find your invoices:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go there now
  3. Click on the Invoices link on the side of the page.
  4. Locate the invoice that you'd like to view in the Invoice number column.
  5. Click on the Download Icondownload icon next to the invoice number. A PDF version will download, allowing you to print.
Find invoices from before you were on monthly invoicing

If you'd like to access invoices that were generated before you started using monthly invoicing, follow these steps:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go there now
  3. Click the Billing transfers link from the menu on the left.
  4. Click the "Invoice setup" for which you'd like to see past invoices.
  5. Click the Transactions from the menu on the left.
  6. When finished, click Return to current setup in the top right-hand corner.
Missing billing information

We’ve upgraded to a new billing system, and your past billing summary is no longer available. You can use the campaign summary instead to verify cost information.

To get past invoices, please contact us.

Get your AdWords invoice in five steps. Choose your country and billing payment setting to view steps for your account.

Choose your payment setting:

Automatic or manual payments (applies to most advertisers)
Find and print current and past invoices
  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go to Billing
  3. Click Transactions from the menu on the left.
  4. Set the date range above the table so that it corresponds with the invoices that you want to see.
    • The default view is "Last 3 months", which lets you see your most recent debits, credits and invoices.
    • To view previous invoices, adjust the date range using the drop-down menu. For example, choose This year if you want to view invoices for this calendar year.
  5. In the table, click the Documents tab below the month you'd like to see the invoice for and select the PDF or the XML folder to download the invoice.
    • An invoice for a particular month is available starting on the third business day of the following month, together with a credit note for the same amount. A separate invoice for each payment you make will be available 3 business days after the payment is processed. For example, your September invoice will be ready by 3 October and if you made a payment on Monday 5 September, an invoice for the payment will be ready for download on 8 September.
  6. The invoice will download to your computer, allowing you to print it
View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your monthly invoice won't be generated until the third working day of the following month, you can print out a payment receipt for your records. Here's how you do this:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go to Billing
  3. Click Transactions from the menu on the left.
  4. Set the appropriate date range on the table.
  5. At the top of the table, make sure that Detailed transaction view is selected instead of Summary view.
  6. Click the appropriate Payment link in the Description column. A printable receipt will appear in a new browser window.
  7. To print the receipt, select File and then Print from the browser menu. If you want to download and save a copy on your computer, right-click and select Save as.
Trouble finding your invoice
There are a few reasons why you might not be able to find a certain invoice:
  • Invoices are generated monthly, while charges can occur throughout the month. (For your records, you can print a receipt for each payment.) An invoice for a particular month is available by the third working day of the following month. For example, your April invoice will be ready no later than 3 May. If you're trying to get your invoice earlier than this, you'll see the message "Invoice not ready" in your account, instead of the invoice link.
  • You might have forgotten to adjust the date range on the transaction history table. Make sure that you set the date range above the table so that it corresponds to the invoices that you want to see.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't post or email invoices for automatic or manual payments.

Changing your invoice

Once an invoice is issued, we're not able to make any changes to it. This is the case even if you've accidentally entered incorrect billing information. However, you can edit your billing information at any time, and the changes will be reflected on your future invoices.

You'll need to edit your billing information at least 14 days before the end of the month to make sure that it's reflected on your next invoice.

It's also not possible to get a separate invoice for each campaign.

Missing billing information

We’ve upgraded to a new billing system, which changed how billing information is shown. If past billing information is no longer available on this page, then click View account activity from old billing system shown above the current transaction history table. You’ll go to a page where you can download all past billing summaries and invoices.

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but do not wish to do so, please contact us to obtain your past billing information.

Related links

Credit line (monthly invoicing)

Note

These steps apply only to customers on the monthly invoicing payment setting.

You'll receive three types of documents: your fiscal invoice, your commercial invoice and a file with more details of your costs. If you pay for your AdWords costs via monthly invoicing, there are two ways to get these documents:

  1. Email: We'll email you the documents within five working days of the beginning of every month. They'll include your costs for the previous month. (You'll need to verify your email address to receive these invoices.)
  2. Your account: Electronic versions of your documents are available in your AdWords account in case you'd like to view, print or download them.
Find an invoice in your account

If you're using the monthly invoicing payment setting, here's how you can find your invoices:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go to Billing
  3. Click on the Invoices link on the side of the page.
  4. Find the document that you'd like to view in the Documents section for any month.
  5. Click the document name to download it.
Find invoices from before you were on monthly invoicing

If you'd like to access invoices that were generated before you started using monthly invoicing, follow these steps:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go to Billing
  3. Click the Billing transfers from the menu on the left.
  4. Click the "Invoice setup" for which you'd like to see past invoices.
  5. Click the Transactions link to see invoices.
  6. When finished, click Return to current setup in the top corner.
Missing billing information

We’ve upgraded to a new billing system, and your past billing summary is no longer available. You can use the campaign summary instead to verify cost information.

To get past invoices, please contact us.

Related link

If your billing address is in Ukraine and you chose "Individual entrepreneur" or "Legal entity" tax status when setting up your AdWords account, Google will provide you with accounting documents.

When you're setting up an AdWords account, you'll need to choose one of the following tax statuses:

  • Personal
  • Individual entrepreneur
  • Legal entity

The choice that you make is permanent and can't be changed afterwards. Google will provide accounting documents only if your account is set up either as an "Individual entrepreneur" or as a "Legal entity".

Checking your tax status

Here's how to check your tax status:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go there now
  3. Click the Settings from the menu on the left.
  4. Your tax status appears in the "Payments profile" in the middle of the page.
The accounting documents we provide

Accounting documents are provided for each AdWords account. If you have more than one account, then we'll provide a separate set of documents for each of the accounts, even if all of them are connected to one or more My Client Centre accounts.

While some billing documents are automatically provided to all eligible advertisers, others should be requested if they're needed. Below are details for each type of document that we can provide:

  What it is Automatically provided to eligible advertisers Eligible advertisers
Act of Acceptance Sent each month, dated with the last day of the month. This document states actual costs in the account for that month. Electronic version: available for download in your account from the 7th of each month for the previous accounting month.

Hard copy: sent to your postal address. Note that postal delivery can take up to 14 business days.
All Individual entrepreneurs and Legal entities: electronic copies are available for downloading and hard copies are sent by post.
VAT invoice Generated for each payment that you make for the day that the payment was received, this document states the full amount of the payment (including VAT). Electronic version: Available for download in your account within 48 hours after we receive your payment.

The electronic version of the VAT invoice is registered in the Unified State Register of VAT Invoices several days after payment.
VAT-registered Individual entrepreneurs and VAT-registered Legal entities: Electronic copies are available for downloading and hard copies are sent by post.

Non-VAT-registered Legal entities: Electronic copies are available for downloading.
Act of reconciliation This document states all mutual settlements between your account and Google for a specific period, which begins on 1 January and can't be longer than a year. Electronic version: available for download in your account from the 7th of each month for the previous accounting month.

Hard copy: sent automatically once a year in January.
All Individual entrepreneurs and Legal entities
Pro forma invoice This document is created in your account when you generate details for making a payment with bank transfer, and you can print it then. Electronic version: Can be generated after clicking the "Make a payment" button on your "Transaction history" page.

Hard copy: can be ordered on the "Payments" tab in your account, in the documents section (choose the month of the pro-forma invoice that you need). Pro-forma invoices are available for the previous month after the 7th of the following month.
All Individual entrepreneurs and Legal entities
Terms and Conditions This document states the Google AdWords terms and conditions that you accepted when you set up your account. Electronic version: available for download within 48 hours after account creation.

Hard copy: sent automatically along with the VAT invoice after you make your first payment.

Legal entities and VAT-registered Individual entrepreneurs: delivery as described at left.

Non-VAT-registered Individual entrepreneurs: An electronic copy can be downloaded from your account.

Changing your postal address

Here's how to change the postal address at which you receive documents:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go there now
  3. Click the Settings link on the side of the page.
  4. Find Mail invoice delivery in the "Payments account" section and click the pencil icon.
  5. Update your address, then click Save.

Make sure that you make the change at least 15 days before the end of the month to ensure that your documents go to the new address. Note that changing this field won't change the business address of your account.

Changing your business address

Changing your business address will change the address printed on your documents. Here's how to do it:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go there now
  3. Click the Settings link on the side of the page.
  4. Find Business name & address in the "Payments profile" section and click the pencil icon.
  5. Update your address, then click Save.

Proactive document requests and changes to documents

Requesting hard copies of documents

You can request hard copies of the Act of Acceptance, VAT invoice, act of reconciliation and pro forma invoice. Here's how you do this:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go there now
  3. Click Invoices from the menu on the left.
  4. Above the table, choose the date range that you're interested in.
  5. Click the arrow next to the document that you'd like to request and select Reprint.

This generates a request for a hard copy of the selected document. The document will be sent to your postal address. You won't see any confirmation, and you only need to do this once.

Note

Requests for hard copies are processed within 48 hours, and postal delivery can take up to 14 working days.

Missing hard copies or documents sent to the wrong address

If you have never received a hard copy, or if your copy went to the wrong address, then verify the postal address in your account on the "Billing settings" page. To get there, click the gear icon , choose Billing & payments, and click Settings on the left-hand side. The postal address appears in the "Payments account" section. If it's wrong, please update it using the steps under "Changing your postal address" in this article.

After you update your address, allow 24 hours for the system to synchronise. Then request duplicate hard copies of the required documents using the steps under "Requesting hard copies of documents" in this article.

Missing billing information

We’ve upgraded to a new billing system, which changed how billing information is shown. If past billing information is no longer available on this page, then click View account activity from old billing system shown above the current transaction history table. You’ll go to a page where you can download all past billing summaries and invoices.

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but do not wish to do so, then please contact us to obtain your past billing information.

Documents with errors

For all documents except VAT invoices, if the document has an error, you'll need to correct your information in your account first and allow 24 hours for the system to synchronise. Then request new documents from your account. Here's how you do this:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go there now
  3. Click Transactions or Invoices from the menu on the left.
  4. Above the table, choose the date range that you're interested in.
  5. Look under each month to find the documents for that month.
  6. Click the arrow next to the document that you'd like to request and choose Request revision.

It'll take 24 hours for the system to upload a new electronic copy of the document to your account, and 5 to 10 days for you to receive the hard copies at your postal address. You won't see any confirmation, and you only need to do this once.

Scanned, signed and stamped documents

Google doesn't provide scans of documents. However, you can download PDF versions of documents on your "Transaction history" page. To get there, click the gear icon and choose Billing. These documents won't be signed and stamped. This is because, for accounting and tax purposes, printouts of documents with a signature and stamp are equivalent to printouts of documents without a signature and stamp. However, hard copies that you receive at your postal address will be signed and stamped.

Other frequently asked questions

Documents with a total sum of zero

It's possible to receive an invoice or Act of Acceptance with a sum of zero. This happens when a promotional code was entered in your account and all your costs during the reported period were covered by the amount of promotional credit. Once the promotional credit has been used up, your invoice will start to reflect costs again.

Act of Acceptance discrepancies

If you notice that the Act of Acceptance doesn't include some transactions, then those transactions were probably made in another AdWords account. For instance, the payment could have been made to another AdWords account registered to your company or another company whose account you manage. This happens if you specified a Google bank account number that belongs to another AdWords account when making a payment.

Each AdWords account has its own Google bank account number that needs to be specified when you make a bank transfer. If you think that your transfer might have gone to the wrong account, then check the account number that you specified on your funds transfer against the Google bank account number of your AdWords account.

Here's how to check the Google bank account number for your AdWords account on your pro forma invoice:

  1. Sign in to your AdWords account.
  2. Click the gear icon and choose Billing & payments. Go there now
  3. Click Transactions from the menu on the left.
  4. Go to the last month that you made a payment, and click the Documents link.
  5. Click the Pro forma link.
  6. Check the Google bank account number on the funds transfer request.

If the numbers that you see in the account and on your payment order don't match, then it means that transfer was made to another AdWords account. If both accounts are registered to the same legal entity, then you need to request an act of reconciliation for the account to which the transfer was made.

Related link

If you're not sure what your setting is

To verify your payment setting, click the gear icon and choose Billing within your AdWords account. You'll see your payment setting at the top in the How you pay section.

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