We recently launched Your AdSense Page where you can find personalized information about your account to help you succeed with AdSense.


Why does your account have a payment hold

Your AdSense payments may be held for any of the following reasons:


Possible reason What to check How to remove
You haven't submitted your tax information. Is your payment address in a country that Google may require you to provide certain tax information? Submit your tax information to Google.


Possible reason What to check How to remove
You haven't verified your identity. Have you submitted the required documents to Google?

Verify your identity.

You haven't verified your address. Have you received a PIN in the mail?

All publishers are mailed a personal identification number (PIN) when their earnings reach the verification threshold.

Enter your PIN to verify your payment address.
You haven't set up a form of payment. Have your earnings reached the payment method selection threshold? Set up your form of payment.
You haven't removed a self-hold. Have you chosen to pause your AdSense payments? Remove the self-hold to begin receiving payments again.
Note: You may also see payment holds for some less common payment-related issues. Any time your payments are on hold, an alert appears on your Payments page. Click the link in the alert to see the steps you need to take to remove the hold and become eligible for payment.



Possible reason What to check How to remove
You have a compliance hold on your account.

Our Payments team need you to provide certain information to confirm your identity, before your payment can be made.

Have you received a request from the Google Payments team asking you to verify your personal information? Confirm your personal information.
Your account is currently under review for compliance with the AdSense Program policies.

All accounts are monitored for policy compliance and invalid activity. At times, while your account is under investigation, your payments will be temporarily placed on hold.

Is there an alert on your Payments page? You do not need to take action. This hold will be automatically removed at the end of the investigation if your account is policy compliant and your traffic is valid.
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Your AdSense page

Introducing AdSense Page: a new resource in which you can find personalized information and new opportunities in your account to help to succeed with AdSense.

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