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Please make sure that you visit Your AdSense Page, where you can find personalised information about your account to help you succeed with AdSense.

Address (PIN) and phone verification

How to request a replacement PIN

If you haven't received your PIN after three weeks, you can request a replacement PIN.

Step 1. Make sure that your payments address can receive standard post

Here are some tips to help you check that you can receive your PIN post. If needed, you can change your payments address.

  • Confirm that your address details match the country/territory that you selected when you signed up for AdSense. Don't use an address in a country/territory that's different from your account's country/territory.
  • Confirm your address so that you can receive standard post through your local postal service. For more details, go to: What is a valid payments address?
  • It's best to enter your payment address in local language characters.
  • Check with your local postal service provider or post office that your post is not being forwarded to another address.

Step 2. Request a replacement PIN

  1. Sign in to your AdSense account.
  2. Click Payments, then Verification check.
  3. Click Resend PIN.

    We'll mail a new PIN to your payment address.

Notes:
  • If your original PIN arrives first, you may use it; the replacement PIN will be a duplicate of the original.
  • If you've requested your 4th replacement PIN mail and you still haven't received it after three weeks, go to our PIN troubleshooter.

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