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Address (PIN) verification

Problems with your PIN

Find out why your PIN might not have arrived yet.

There are several reasons why you might not have received your Personal Identification Number (PIN) yet:

Possible reason What to check How to resolve
Your account is not on PIN hold. Is there a PIN alert displayed on your AdSense homepage? If not, wait until your account balance reaches the verification threshold.
Your PIN hasn't been sent yet. Has it been a week since your account balance reached the verification threshold If not, allow at least a week for your PIN to be generated and mailed to you.

You haven't allowed enough time for your PIN to arrive.

PINs often take up to 4 weeks to reach you by mail, though it may take longer depending on your location.

Has it been 3 weeks since your PIN was sent?

Check the PIN verification card on your AdSense homepage, to find out when your PIN was generated.

If not, wait for at least 3 weeks for your PIN to arrive. If you still haven't received your PIN after 3 weeks, you can request a replacement PIN.

Your replacement PIN will be an exact duplicate of the original PIN. You can enter any of the PINs that you receive, regardless of which one arrives first.

Your payment address is not valid. Are the payment address details in your AdSense account correct?

If not, change the payment address in your AdSense account.

After you've updated your address, you can request a replacement PIN.

Note: Depending on your location, you may be able to send us an official document as proof of your address. If you're eligible, you'll see a notice on the homepage of your AdSense account with instructions on how to send us your official document.

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