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Introducing the new Policy center

December 7, 2021

We’re excited to announce a significant redesign of the Policy center. The Policy center’s newest features, like reporting the amount of ad requests affected by policy issues and advanced filters, aim to help you better understand, prioritize, and resolve issues.

What is the Policy center?

The Policy center is a tool that helps you adhere to our Program policies and restrictions. Use the Policy center to discover, understand, and resolve issues that affect ad serving on your sites.

Welcome to Inside the Policy center

What’s changing?

To make it easier to understand how your account is affected, we’re introducing an overall account health summary at the top of the Policy center that shows the status of ad serving across your sites. For example, you’ll be able to see at a glance how many sites are affected by issues and what percentage of your ad requests are restricted or disabled.

Example of overall account health summary at the top of the policy center in Ad Sense that shows the status of ad serving across sites.

We’re also introducing more ways to filter and sort in the Policy center. When you access the Policy center, issues are automatically sorted by the number of ad requests. You can also sort by site name, status, type of issue, or date reported. To sort by any of these categories, click the category name.

Example of the policy center in Google Ad Sense.

We’ve also made it easier to filter issues. To find the Must fix issues, navigate to the top of the Policy center and click on the number in the Must fix category. You can also filter by ad serving status by clicking on the numbers in the Disabled ad serving or Restricted ad serving categories. Clicking a number in a category creates a filter for you. You can also click Add filter.

Lastly, you now have the ability to download a CSV file that contains the details of your sites with issues. Click Download CSV and choose Download all items or Download filtered view to create your file.

What's next?

Check out the new Policy center by signing in to your AdSense account and clicking Policy center.

Go to Policy center

Tip: Learn more about using the Policy center, understanding policy issues and ad serving statuses, and how to fix issues. You can also check out our Inside the Policy center video series on YouTube.

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