Multiple Customer Management (MCM)

MCM FAQ

Below are answers to some of the most frequently asked questions about MCM. 

How can managers access the publisher’s account settings? 

Only the publisher can access their account settings. Managers can’t view or change the publisher’s Account settings page. 

How can managers access the publisher’s campaigns?

Only the publisher has access to set up and manage campaigns through AdMob at this time. 

How can managers access the publisher’s payments details?

Only the publisher can access their payment details. Managers can’t view or change the publisher’s Payments page. 

What revenue is included in the auto-payment to managers?

Only revenue from the AdMob network is included in the auto-payment to managers. Third-party revenue obtained through mediation will not be auto-paid to managers or publishers through AdMob.

When will managers receive the auto-payment?

The auto-payment percentage should begin within 1 day when the publisher accepts your MCM invitation in their AdMob account. 

Changes to the auto-payment percentage should also begin within 1 day from when the publisher accepts the change. 

Managers should discuss the auto-payment with the publishers prior to establishing the MCM arrangement. Refer to the AdMob payment schedule. 

What are eligible estimated earnings?

Eligible estimated earnings is the total revenue generated from the AdMob Network per publisher. Your auto-payment amount will be based off these earnings once they are finalized. 

To view your eligible estimated earnings:

  1. Sign in to your AdMob account at https://apps.admob.com.
  2. Click Managed accounts in the sidebar. 
  3. In the Account dashboard tab, view the Eligible est. earnings column. 

To view an estimate of the publisher's revenue from all ad sources, access the publisher's account. 

Note: The amounts are estimates that are subject to change when earnings are verified for accuracy at the end of every month. 
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