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During routine maintenance, a number of users were signed-out from their Google accounts. If you were affected, please sign back in using your usual username and password at https://accounts.google.com. If you can’t remember your password or can’t sign in for another reason, recover your account password here. For security reasons, our support agents are unable to assist with password issues.

Add a Security Key to your Google Account

Before you can use your Security Key, you’ll have to register it to your Google Account so that you can use it to sign in on any computer.

  1. Go to the Add a Security Key page section of My Account.
  2. If your Security Key is already inserted, remove it.
  3. Click on the Register button.
  4. Insert your Security Key into a USB port on your computer.
  5. Complete your registration using the instructions for the type of Security Key you have: If your Security Key has a button
    • After inserting, you should see a blinking light. Lightly tap the blinking circle
    • You’ll see a green checkmark to confirm
    If your Security Key doesn't have a button
    • This Security Key turns off after each use. Please remove and reinsert the Security Key each time you need to use it.
    • You’ll see a green checkmark to confirm
  6. Click Done.

Still having trouble? See reasons why Security Key may not be working.

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Ashley is an Accounts expert and the author of this help page. Leave her feedback below about how to improve it.

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