Switching to Chat from classic Hangouts

 
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Chat

Now that you’ve switched from classic Hangouts to Google Chat, here are some tips on using Chat to collaborate with your team, whether in a 1:1 direct message (DM) or a dedicated group workspace.


Get Chat: chat.google.com | Desktop app | Android app | iOS app

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Comparison at a glance

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In classic Hangouts... In Chat...*
Open classic Hangouts in a browser, mobile app, Mac, or Windows Open Chat in a browser, mobile app, Mac, or Windows
For more details, see Get started with Google Chat.
Send a DM to someone or a group Send a DM to someone or a group

Send a direct message to a person

  1. Go to Google Chat or your Gmail Account.
  2. If the name isn’t under Chat, click Find people, rooms, bots or click Start a chat "".
  3. Enter a name or email address. Suggestions appear as you type.
    To send a direct message to someone outside of your organization, enter their full email address.
  4. Select the person you want to message.
  5. Enter a message and then click Send "".
    Suggestions include everyone in your organization, even if they don't have Chat.

Send a direct message to a group

  1. Go to Google Chat or your Gmail Account.
  2. Under "Chat," click a group name, enter a message, and then click Send "".
  3. If the group name isn’t under "Chat":
    • In Chat, click Find people, rooms, bots and then Start group conversation.
    • In Gmail, under Chat, click Start a chat ""and then Start group conversation.
  4. Enter a name or email address. Suggestions appear as you type. 
  5. Click Message or Done "".
  6. Enter a message and then click Send "".
    Suggestions include everyone in your organization, even if they don't have Chat.

 

No rooms Create a room or preview and join a room

Create a room

You can chat with both people within your organization and with external guests. 

  1. Go to Google Chat or your Gmail Account.
  2. Next to “Rooms,” click Create or Find a room "" and then Create room.
  3. Enter a room name.
  4. (Optional) In the top left, click Choose an emoji "". If you don't select an emoji, a default avatar is used.
  5. Enter names or email addresses of people and groups you want to add. You can also select from suggestions. Suggestions include everyone in your organization, even if they don't have Chat.
  6. (Optional) To allow threaded replies, select Use threaded replies
    1. Important: You can’t change this setting later.
  7. (Optional) To allow external people to join the room, select Allow people outside your organization to join. If your administrator doesn’t allow this feature, you may not have this option.
    1. Important: You can’t change this setting later.
  8. (Optional) To notify invitees, select the box next to “Notify people via email.”
  9. Click Create.
  10. (Optional) To add more people and bots to the room, click Add people & bots. Enter names or emails. Click Send.

Preview and join a room

  1. Open Chat.
  2. At the top left, click Find people, rooms, bots.
  3. Click Browse rooms.

    The rooms that you're directly invited to appear at the top of the list. Enter a room name to quickly find a room.

  4. (Optional) To preview a room, point to the room name and click Preview.
    When you preview a room, you can read messages, but you can't participate in the conversation or get notifications.
  5. Click Add "" or Join in the preview to join the room.
  6. Click Open to open the room.
For more details, see Get started with Google Chat.
Can't edit text in a conversation after it's sent Edit text in a conversation
Point to your chat message, then click one of the following:
  • Edit ""—Make your changes, then click Update.
  • Delete ""—To confirm, click Delete.
Add styles and emoji to your message Add styles and emoji to your text

You can add formatting to your chat messages by including special characters in the text.

  • To bold text, add asterisks * before and after the text you want bolded.
    For example, if you type *Tuesday*, the chat will display Tuesday.
  • To italicize text, add underscores _ before and after the text you want italicized.
    For example, if you type _every week_ , the chat will display every week.
  • To strike through text, add tildes ~ before and after the text you want struck through.
  • To create an inline code block, add backticks ` before and after the text you want in a code block.
  • To create a multiline code block, add three backticks ``` before and after the text you want in a code block.
You can also click Emoji "" and select the emoji you want to add.
Leave a DM Leave a room
  1. Go to Google Chat or your Gmail Account.
  2. Next to a room name, click More""and then Leave.
  3. Click Leave room.
Delete an entire DM Delete an entire DM
 
  1. Go to Google Chat or your Gmail Account.
  2. On the left, next to the person's name, click More ""and thenDelete conversation.
  3. Click Delete to confirm.
Upload and share photos Upload and share files
  1. Open Gmail.
  2. Enter your message and choose an option:
    • To attach a file from your computer, click Upload "".
      The file is not added to Drive. Other users get the file directly in the message.
    • To attach a Drive file, click Google Drive "".
      When you send the file, you'll be warned if the room or someone in a direct message doesn't have access. If you have Edit access to the file, you'll see an option to grant access. If you grant access to a room, it also applies to people who join the room later. If people leave the room, they lose access to the file unless they’re given access individually or through another group.
  3. Select the file that you want to send.
  4. Click Send "".
Search your messages Search your messages
  1. Open Chat.
  2. At the top, click Search "".
  3. On the left, select a room or click All rooms and direct messages.
  4. In the search box, enter search text.
  5. (Optional) To narrow your search, click people and content types (such as images or videos). 
  6. Click Go to thread to open the result.
For more details, see Get started with Google Chat.
Manage your notifications Manage your notifications
  1. Open Chat.
  2. At the top, click your statusand thenNotification settings.
  3. Under Desktop, click the Down arrow "" and choose an option:
    • All Messages—Get a notification for all direct messages and all messages in rooms.
    • New threads, threads I’m following and direct messages—Get a notification for all direct messages, the first message of every new thread, and all threads you’re following.
    • Threads I’m following and direct messages—Get a notification for all direct messages and threads you’re following.
    • Only @mentions and direct messages—Get a notification for direct messages and @mentions in Rooms.
    • Off—Turn off all notifications.
  4. (Optional) To hear a sound for incoming notifications, check the Play notification sounds box.
  5. (Optional) To set mobile notifications, under Mobile, click the Down arrow "" and choose an option.
  6. (Optional) To turn email notifications for unread messages on or off, under Email, select Only @mentions & direct messages or Off.

    Email reminders apply to messages that you haven't read after 12 hours. They are not sent for @mentions.

For more details, see Get started with Google Chat.

 

*These instructions are primarily web only.



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