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Tips to manage important or sensitive emails

Google Workspace productivity guide

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Protect email with confidential mode

Need to send sensitive content to people? With confidential mode in Gmail, you can protect sensitive information from unauthorized access. Set an expiration date for messages, revoke access to messages and attachments at any time, and disable recipients' access to forward, copy, print, and download material.

Learn how at the Gmail Help Center

Label messages with sensitive content

This feature must be enabled by your administrator. If you are an admin, see Create classification labels for your organization.

Add classification labels to your email to indicate that it contains sensitive or important content. For example, if your email contains confidential information, your organization’s data policy might require that you add a “Confidential” label to the email.

Learn how at the Gmail Help Center

Know when a recipient reads your email

This feature must be enabled by your administrator. If you are an admin, see Make read receipts available to users.

If you’re sending an important email to someone, find out when they’ve opened it by setting up a read receipt. A read request is sent to every recipient in the To and Cc fields, but not to recipients in the Bcc field, mailing lists, or aliases.

 

Add an importance marker to a message

Gmail uses several signals to decide which messages to automatically mark as important. You can also add or remove importance markers, yourself.

 

Highlight an email’s importance in the subject field

Sending an urgent or time-sensitive email message to your team? Let recipients know a message needs their attention. Just add an appropriate heading to the subject of your message to highlight your request.

 

Label an email urgent

You can create labels in Gmail to categorize messages as urgent or important.

 

Auto-label email as urgent

If you want to prioritize email from certain people, you can let Gmail filter those email addresses for you and label them accordingly.

 

Have mail sorted by priority

You can also have Gmail sort and prioritize email for you. Just set up a Priority inbox. Your emails are automatically split into three sections: important and unread, starred, and everything else.  


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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