If your organization stops using Google Voice as a part of Google Workspace, you can port the phone numbers from Voice to another service provider. To port out the numbers, get a PIN (or other code, depending on your country) and initiate the port request with the receiving service provider.
Before you begin
- Don't cancel your Voice service until your new provider notifies you that the port is complete. Otherwise, the port request could be rejected.
- For U.S. ports, Google validates the address. The address in the port request must match the primary location you set up in the Google Admin console. For details, see Add Voice locations.
Get a PIN or code for your port-out request
Some service providers, countries, or regions might require more information, such as your account ID or the primary location set for Voice. To see your primary location, in the Service management section of Google Voice, click Locations.
For U.S. and Canada numbers, you need a PIN. For numbers in Portugal, you need a CVP code. To port out a number in France, it’s a SIRET code. For Ireland, you need a UAN and in Italy, a Codice Segreto. If the gaining operator requests this information, contact Google Workspace.
From the Admin console Home page, go to AppsGoogle WorkspaceGoogle Voice.
- Click Number porting.
- On the Number porting page, click Port-out info.
In the Port-out info window, you get the code to validate requests.
- (Optional) To see the code, click Preview .
- (Optional) To copy the code, click Copy .
- (Optional) To change it, click Edit and enter a new code that’s at least 4–10 digits long.
Note: Changing the code might cause a port-out request that's in progress to be rejected.
- Click Close.