Turn Google Groups additional service OFF or ON

The Google Groups additional service is separate from the Groups for Business core service.

Whereas the Groups for Business core service controls groups in your organization, the Groups additional service controls access to groups outside your organization. You can turn this additional service ON or OFF in the Admin console. By default, the service is ON:

  • ON—Users in your organization can access groups outside your organization from their organization accounts (groups.google.com/forum).

  • OFF—Users in your organization can’t access external groups from their organization accounts.

To turn Google Groups additional service OFF or ON:

Sign in to your Google Admin console.

Sign in using your administrator account (does not end in @gmail.com).

  1. From the Admin console Home page, go to Appsand thenAdditional Google services.

    Additional Google services

  2. Scroll down to Google Groups and click the service name to open its settings page.
  3. Select ON for everyone or OFF for everyone, then click Save.
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