Enable Hey Google voice control

Currently available in English only

As an administrator, you can turn Hey Google voice control on or off and troubleshoot supported devices.

Turn on voice control

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. Go to Menu ""and then"" Devicesand thenGoogle Meet hardwareand thenDevices.
  3. At the top of the Devices list, click Settings ""and thenMeet settings.
  4. To apply the setting to all devices in your organization, leave the top organizational unit selected. Otherwise, select a child organizational unit.
  5. Click Hey Google voice control and check the Voice control in meeting rooms box.
  6. Click Save. If you configured a child organizational unit, you might be able to Inherit or Override a parent organizational unit's settings.
Changes can take up to 24 hours but typically happen more quickly. Learn more

Troubleshoot devices

If Hey Google voice control isn’t working on a device, first verify that the device is supported. For details, see Supported devices.
Troubleshoot a supported device:
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. Go to Menu ""and then"" Devicesand thenGoogle Meet hardwareand thenDevices.
  3. Find the device in the device list. 
    If you don’t see the device, scroll down the list to find it. (You might need to go to the next page or further to find the device). 
    Tip: You can also select one of the filter options, such as Name or Device model.   
  4. Restart the device:
    1. Check the box next to the device you want to restart.
    2. On the top-right corner, click Manage devicesand thenReboot.
      Tip
      : You can restart more than one device at a time. 

How Google voice control uses your data

Hey Google voice control listens for a few seconds for a hotword, such as “Ok Google” or “Hey Google.” If it detects none, it deletes the record. No information leaves the device before it hears a hotword. 

When the voice control detects a hotword, Hey Google voice control "" appears at the bottom of the screen to tell you that the microphone is open. A live transcription of the spoken command shows what is captured. Google receives the recording to fulfill your request and deletes it afterward. When the system detects no audio or a pause in the spoken command, the microphone closes.

To turn off hotword detection for your meeting, see Use Hey Google voice control in video meetings.

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