You can set up automated user provisioning (autoprovisioning) so that any changes you make to user accounts in Google Workspace are automatically synced with this third-party app.
Automated user provisioning operates only on active, suspended, or deleted users. It doesn't include archived users.
Before you begin: Set up SSO for this app
Get the OAuth token for the ThousandEyes application- Sign in to your ThousandEyes enterprise account.
- Click the Profile icon, then choose Account Settings
Security & Authentication.
- Copy and save the OAuth Bearer Token. (If no token exists, you can generate one).
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Sign in to your Google Admin console.
Sign in using your administrator account (does not end in @gmail.com).
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In the Admin console, go to Menu
Apps
- Open the ThousandEyes application.
- In the Auto-provisioning section, click Configure auto-provisioning.
- Enter the OAuth token you copied from ThousandEyes.
- Click Continue.
- Verify that all mandatory ThousandEyes attributes (those marked with an *) are mapped to Google Cloud Directory attributes. If not, click the Down arrow
and map to the appropriate attribute.
- Click Continue.
- (Optional) Restrict provisioning to specific groups:
- Enter all or part of a group name in the Search groups field.
A list of available groups appears. Select a group to add it and open a new search field. - If necessary, add more groups and choose a scope.
- To remove any group you added, click
next to it.
- Enter all or part of a group name in the Search groups field.
- Once you’re done, click Continue.
- Choose how long deprovisioning actions should be delayed before taking effect. The default for each is to suspend the account within 24 hours. The amount of time before deprovisioning takes effect can be set to: within 24 hours or after one, 7, or 21 days. Select at least one of these options:
- When an app is turned off for the user, hard delete their account after [number of days]. A suspended account is temporarily unavailable until it's restored. A hard deleted account can be restored without data loss up to 3 days after deletion, depending on the deprovision time you set. An account can’t be recovered once the deprovision time has been exceeded and it’s been hard deleted.
- When a user is suspended on Google, hard delete their account after [number of days].
- When a user is deleted from Google, hard delete their account after [number of days].
Tip: Always set more time before hard deleting a user's account than for suspending a user's account.
- Click Finish.
- In the Auto-provisioning section, click the activation slider.
Note: The activation slider is disabled if ThousandEyes isn’t turned on for any users. Click User access and turn the app on to enable the slider.
- In the confirmation dialog box, click Turn on.
Once provisioning is on, Google starts collecting usage information. You'll see the usage information in the Auto-provisioning section. There won't be any numbers next to the event names until you enable provisioning.
The following event names provide the usage information for the last 30 days:
- Users created
- Users suspended
- Users deleted
- Failures
For more information, see Monitor automated user provisioning.
You may want to restrict the scope of provisioning to members of groups you define.
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Sign in to your Google Admin console.
Sign in using your administrator account (does not end in @gmail.com).
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In the Admin console, go to Menu
- Open the ThousandEyes application.
- Click the Auto-provisioning section to open the settings page.
- Under Provisioning scope, click Edit.
- Enter all or part of a group name in the Search groups field. A list of available groups appears.
- Select a group to add it and open a new search field.
- If necessary, add more groups and choose a scope.
- To remove any group you added, click
If a group has users from a secondary domain or from outside the organization, those users are not provisioned.
- Once you’re done, click Update.
The next time you edit provisioning scope, the groups you added appear in the Provisioning scope window. If you turned on the thousandEyes application for a set of organizational units, the provisioning scope is restricted to those users in the added groups who are also members of those organizations.
To disable auto-provisioning for the ThousandEyes application without losing all the configuration information:
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Sign in to your Google Admin console.
Sign in using your administrator account (does not end in @gmail.com).
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In the Admin console, go to Menu
- Open the ThousandEyes application.
- Do one of the following:
- In the Auto-provisioning section, click the activation slider.
- Click the Auto-provisioning section to open the settings page, then click Status
- In the confirmation dialog box, click Turn off.
To define how long deprovisioning actions should be delayed before taking effect:
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Sign in to your Google Admin console.
Sign in using your administrator account (does not end in @gmail.com).
-
In the Admin console, go to Menu
- Open the ThousandEyes application.
- Click the Auto-provisioning section to open the settings page.
- Under Deprovisioning, click Edit.
- Choose how long deprovisioning actions should be delayed before taking effect. The default for each is to suspend the account within 24 hours. The amount of time before deprovisioning takes effect can be set to: within 24 hours or after one, 7, or 21 days. Select at least one of these options:
- When an app is turned off for the user, hard delete their account after [number of days]. A suspended account is temporarily unavailable until it's restored. A hard deleted account can be restored without data loss up to 3 days after deletion, depending on the deprovision time you set. An account can’t be recovered once the deprovision time has been exceeded and it’s been hard deleted.
- When a user is suspended on Google, hard delete their account after [number of days].
- When a user is deleted from Google, hard delete their account after [number of days].
Tip: Always set more time before hard deleting a user's account than for suspending a user's account.
- Click Update to save your edited deprovisioning configuration.
To disable auto-provisioning for the ThousandEyes application and remove all the configuration information:
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Sign in to your Google Admin console.
Sign in using your administrator account (does not end in @gmail.com).
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In the Admin console, go to Menu
- Open the ThousandEyes application.
- Click the Auto-provisioning section to open the settings page.
- Under Delete configuration, click Delete.
- Click Delete to both deactivate auto-provisioning and remove all the configuration information.
Existing users on ThousandEyes will not be deprovisioned.
If the admin password for ThousandEyes has changed, automatic provisioning will stop working. In this case, the original authorization is revoked by ThousandEyes, and you must reauthorize automatic provisioning.
- Follow the steps in Get the OAuth token for the ThousandEyes application, above, to get a new access token from ThousandEyes.
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Sign in to your Google Admin console.
Sign in using your administrator account (does not end in @gmail.com).
-
In the Admin console, go to Menu
- Click the ThousandEyes application.
- Click the Auto-provisioning section to open the settings page.
- Under App authorization, click Reauthorize.
- Enter your ThousandEyes access token, then click Re-authorize.
After reauthorization completes, you're returned to the Auto-provisioning settings page in the Admin console.
Note: Your third-party application might revoke authorization for reasons other than the admin password changing. These reasons can include account inactivity, for example. Check with the documentation for the third-party application for scenarios in which authorization can be revoked.
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