Turn Hangouts Chat on or off

You can turn the new Hangouts Chat on for your domain or organizational unit.

Note: Chat history is always on in rooms. Get more information about history settings

Before you begin: To turn the service on or off for select groups of users, put their accounts in an organizational unit.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Apps and thenG Suite and thenHangouts Chat.
  3. At the top of the gray box, click More Settingsand choose:
    • On for everyone to turn on the service for all users (click again to confirm).
    • Off for everyone to turn off the service for all users (click again to confirm).
    • On for some organizations to change the setting only for some users.
  4. If you chose On for some organizations:
    1. In the left panel, select Settings for specific organizational units.
    2. Select the organization that contains the users whose settings you want to change.
    3. Select On or Off  to change the setting.
    4. Click Override to keep the setting the same, even if the parent setting changes.
    5. If the organization's status is already Overridden, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about the organizational structure.

 

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