Contact your Google reseller

Applies to editions of Google Workspace and other paid subscriptions in your Google Admin console.

If you purchased Google Workspace from a Google reseller,  your reseller can help with your account, access issues, domain settings, and billing.

Google Workspace from a reseller

When you buy Google Workspace from a reseller, they set up your account. Contact your reseller to request the username and password for your Google Workspace administrator account.

Information for some Google Workspace resellers:

• Wix
• Squarespace
• Weebly
• Namecheap

Identify your reseller

Not sure you have a reseller or the name of your reseller? Here's how to find out:

1. Sign in to your Google Admin console.

   Sign in using your administrator account (does not end in @gmail.com).

2. In the Admin console, go to Menu  BillingSubscriptions.
3. On the Subscriptions list, check the Payment plan. If you purchased Google Workspace from a reseller, the payment plan shows Reseller pricing and the reseller's name. 
   

Contact your reseller for billing or payment issues

Your reseller can help you change a payment method, purchase licenses, or add services. For other questions, contact Google Workspace support.

1. Sign in to your Google Admin console.

   Sign in using your administrator account (does not end in @gmail.com).

2. On the Admin console Home page, click Support. 
3. In the Help window, click Contact support. 
4. Click the button to contact your reseller. 

You will be taken to the reseller's website or shown the reseller's contact information. 

Related topics

• Transfer your account from a reseller
• Can’t sign in to the Admin console

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