You may need to turn the Jamboard service on in your Admin console (by default, it's turned on).
Before you begin: To turn a service on or off for certain users, put their accounts in an organizational unit (to control access by department) or add them to an access group (to allow access for users across or within departments).
To turn the Jamboard service on for your users:
- From the Admin console, go to Apps Google Workspace Jamboard Service.
- Click Service status.
To turn a service on or off for everyone in your organization, click On for everyone or Off for everyone, and then click Save.
(Optional) To turn a service on or off for an organizational unit:
- At the left, select the organizational unit.
- To change the Service status, select On or Off.
- Choose one:
- If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
- If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.
Note: Learn more about organizational structure.
To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Use groups to customize service access.
Changes can take up to 24 hours but typically happen more quickly. Learn more