Lock a device and reset its password (Android)

This feature is available with G Suite Business and Enterprise editions, Enterprise for Education, or Cloud Identity Premium edition. Compare editions

Feature available only for Android devices that are company-owned or user-owned with ownership assigned to your company. Learn more

As an administrator, you can protect your organization’s data by locking a managed device. You can also reset the device’s password.

Lock a device

If you lock a device, users must enter a password before they can use the device.

1. Sign in to your Google Admin console.

   Sign in using your administrator account (does not end in @gmail.com).

2. From the Admin console Home page, go to DevicesMobile devices.
3. Select the device and click Lock Device.

Reset a device password

1. Sign in to your Google Admin console.

   Sign in using your administrator account (does not end in @gmail.com).

2. From the Admin console Home page, go to DevicesMobile devices.
3. Select the device and click Reset Device Password.
4. Enter and then confirm the new password.
   Make sure the passwords match and that they meet your company's requirements.
5. Click Reset Password.