Turn Google Takeout on or off for users

Note: Starting December 2021, some Additional Services will have individual Google Takeout controls

If you're an administrator of Google Accounts for an organization, you can control who uses Google Takeout. When you turn on Takeout for a service, users can download a copy of the service’s data from their account. 

Some Google Additional Services (listed below), such as Google Photos, have an individual Takeout control. Most Google services, such as Contacts or Classroom, don’t have an individual option to turn Takeout on or off.

For services with an individual Takeout control, you can turn Takeout on or off for that service, independent of the Takeout service status control. Services without an individual Takeout control are turned on or off in the Takeout service control.

For example, Photos has an individual Takeout control. That means even if you set the Takeout service to off for your users, you can still turn on Takeout specifically for the Photos service. Users can then download and export their Photos data from Google Takeout.

When Takeout is turned off for a service with individual controls, that service is hidden in the user’s view of Takeout. Users will be unable to export data from that service.

Notes:

  • If a user schedules an export before the Takeout service is turned off, the scheduled export will continue. Only the user can cancel their export. 
  • Suspended users can’t access their Google Account or download data from Takeout. 

Learn how users download their Google data.

Manage downloads in your organization

You have two ways to manage downloads.

Turn Takeout on or off for services without an individual Takeout control

Most Google services don’t have an individual option to turn Takeout on or off. These services are known as services without an individual Takeout control

In the Admin console, you can control Takeout for all these services in the Takeout service status pane.

Important: Even if the Takeout service is turned off, you can still turn on Takeout for each service that has an individual Takeout control. 

Turn Takeout on or off for services with an individual Takeout control

Some Google services have an individual Takeout control, and you can turn Takeout on or off for each of these specific services. These services are known as services with an individual Takeout control and their Takeout controls are separate from the control discussed above

Currently, these services have an individual Takeout control:

  • Blogger
  • Google Books
  • Google Maps
  • Google Pay
  • Google Photos
  • Google Play
  • Google Play Console
  • Location History
  • YouTube

Control Takeout for services without an individual Takeout control

Before you begin: To turn a service on or off for certain users, put their accounts in an organizational unit (to control access by department) or add them to an access group (to allow access for users across or within departments).

The Takeout service status control turns Takeout on or off for all services without an individual Takeout control. 

When the Google Takeout service status is off, services that do not have an individual Takeout control will not show in the user’s Takeout page.

Note: To manage individual Takeout settings for services with an individual Takeout control, go below to Control Takeout for services with an individual Takeout control.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenAdditional Google services.
  3. Click Google Takeout.
  4. Click Service status.
  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. (Optional) To turn a service on or off for an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. Click Override to keep your setting if the service for the parent organizational unit is changed.
    4. If Overridden is already set for the organizational unit, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. To turn on a service for a set of users across or within organizational units, select an access group. For details, go to turn on a service for a group.

Note: Changes typically take effect in minutes, but can take up to 24 hours.

Control Takeout for services with an individual Takeout control

Before you begin: To turn a service on or off for certain users, put their accounts in an organizational unit (to control access by department) or add them to an access group (to allow access for users across or within departments).

You can individually control Takeout for these services: Blogger, Google Books, Google Maps, Google Pay, Google Photos, Google Play, Google Play Console, Location History, and YouTube.

Services that have Takeout turned off do not show in the user’s Takeout page.

Note: To manage Takeout settings for all services without an individual Takeout control, go above to Control Takeout for services without an individual Takeout control.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenAdditional Google services.
  3. Click the additional service with an individual Takeout control. 
    Note: For a list of available services, go to the list of available services above.
  4. Select a supported additional service.
  5. On the additional service’s settings page, click Google Takeout.
  6. To turn on or off Takeout for the service for everyone in your organization, click On or Off, and then click Save.
    Note: If Takeout is turned off for a specific organizational unit, the options are unavailable.
  7. (Optional) To turn a service on or off for an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. Click Override to keep your setting if the service for the parent organizational unit is changed.
    4. If Overridden is already set for the organizational unit, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  8. To turn on a service for a set of users across or within organizational units, select an access group. For details, go to turn on a service for a group.

Note: Changes typically take effect in minutes, but can take up to 24 hours.

FAQs

What is the difference between the Google Takeout service control and the Google Takeout individual controls? 

The Takeout service control turns Takeout on or off for all services without an individual Takeout control, like Classroom. Most Google services don’t have an individual option to turn Takeout on or off.
For services with an individual Takeout control, like Photos, Takeout can be turned on or off independently of the Takeout service control. For example, even if the Takeout service control is off, users can still export data from Photos if the individual Takeout control is on for that service.

What if users in my organization report that a service does not appear in Takeout, even if Takeout for that service is turned on? 

The most common reason a service does not appear in Takeout is because the user has no data for that service. 
Also, if the setting was changed recently, it can take up to 24 hours for the change to propagate through the system.

What if a service appears in Takeout for users in my organization, even though Takeout is turned off? 

  • If the service has an individual Takeout control—Check that users are in an organization unit or group that has Takeout off for the affected service. 
  • If the service does not have an individual Takeout control—Check that users are in an organization unit or group that has the Takeout service off. 
Also, if the setting was changed recently, it can take up to 24 hours for the change to propagate through the system.

What if users in my organization report that data is missing?

If a user reports that data is missing from an export, ask the user to retry the export.

How can I turn Takeout off across all services?

To turn Takeout off across all services for your users, the Takeout service control must be turned off and the individual Takeout controls for each service that supports it must also be turned off. 
To learn how to turn off the Takeout service status control, go to Control Takeout for services without an individual Takeout control.
To learn how to turn off individual Takeout controls, go to Control Takeout for services with an individual Takeout control.

Where can I see when Takeout settings were turned on or off?

If you or another Admin turned Takeout settings on or off, you can find that information in the Admin audit log

Can I see if users in my organization used Takeout?

To see data on who in your organization used Takeout to download a copy of their data, go to the Takeout audit log.

Next steps

If you are an Education edition administrator, learn how your users can transfer their content to another Google Account. For details, go to Let graduating students transfer data.

Learn how users can download their Google data.

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