Turn Gmail on or off for users
If you have Drive Enterprise edition, upgrade to G Suite Enterprise to get this service.
These instructions are for turning Gmail on or off for some users. Read more about completely removing the Gmail service from your Admin console.
As a G Suite administrator, you can control who uses Gmail in your organization. Just turn Gmail on or off for those people in your Google Admin console. People who have Gmail turned on can see the service in their account. If you've also set up mail flow for your domain, they can use Gmail to send mail with your organization's address.
Before you begin
To stop using your G Suite domain's business address with Gmail, redirect mail flow to the email service you do want to use. If your domain's MX records are pointing to Google servers, update the records to instead point to the server that should get your mail.
- Google Calendar—If Gmail is turned off, calendar invitations emailed from users outside the G Suite domain, or other services such as Exchange, Yahoo, and so on, won't automatically show up in Calendar. Invitations from users in the same G Suite domain should continue to work.
- If you turn off the Gmail service while your MX records are still directing mail flow to Google servers, the messages will still be delivered.
To control who uses Gmail in your organization
Before you begin: To turn the service on or off for certain users: Put their accounts in an organizational unit (to control access by department) or put them in an access group (to control access for users across or within departments).
From the Admin console Home page, go to AppsG SuiteGmail.
At the top right of the gray box, click Edit Service .
To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.
To turn on or off a service only for users in an organizational unit:
- At the left, select the organizational unit.
- Select On or Off.
- To keep the service turned on or off even when the service is turned on or off for the parent organizational unit, click Override.
- If the organization's status is already Overridden, choose an option:
- Inherit—Reverts to the same setting as its parent.
- Save—Saves your new setting (even if the parent setting changes).
Learn more about organizational structure.
To turn on a service for a set of users across or within organizational units, select an access group. For details, go to turn on a service for a group.
You're not done with Gmail setup yet
Turning on the Gmail service doesn't make mail start flowing to people's Gmail accounts. You must first give everyone a user account, then switch your mail flow to G Suite.
For complete setup steps, see Set up Gmail for your team.
- Control who can access G Suite and Google services
- Opt in to new services (to turn new services on by default)
- G Suite for Education Core and Additional services