These instructions are for turning Gmail on or off for some or all users.
As an administrator, you can control who uses Gmail in your organization. Just turn Gmail on or off for those people in your Google Admin console. People who have Gmail turned on can see the service in their account. If you've also set up mail flow for your domain, they can use Gmail to send mail with your organization's address.
Before you begin
To stop using your domain's business address with Gmail, redirect mail flow to the email service you do want to use. If your domain's MX records are pointing to Google servers, update the records to instead point to the server that should get your mail. If you turn off the Gmail service while your MX records are still directing mail to Google servers, the messages will still be delivered.
Google Calendar—If Gmail is turned off, calendar invitations emailed from users outside your Google Workspace domain, or other services such as Exchange, Yahoo, and so on, won't automatically show up in Calendar. Invitations from users in the same Google Workspace domain should continue to work.
To control who uses Gmail in your organization
Before you begin: To turn a service on or off for certain users, put their accounts in an organizational unit (to control access by department) or add them to an access group (to allow access for users across or within departments).
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Sign in to your Google Admin console.
Sign in using your administrator account (does not end in @gmail.com).
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From the Admin console Home page, go to Apps
Google Workspace
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At the top right of the gray box, click Edit Service
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To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.
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(Optional) To turn a service on or off for an organizational unit:
- At the left, select the organizational unit.
- Select On or Off.
- Click Override to keep your setting if the service for the parent organizational unit is changed.
- If Overridden is already set for the organizational unit, choose an option:
- Inherit—Reverts to the same setting as its parent.
- Save—Saves your new setting (even if the parent setting changes).
Learn more about organizational structure.
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To turn on a service for a set of users across or within organizational units, select an access group. For details, go to turn on a service for a group.
You're not done with Gmail setup yet
Turning on the Gmail service doesn't make mail start flowing to people's Gmail accounts. You must first give everyone a user account, then switch your mail flow to Google servers.
For complete setup steps, see Set up Gmail for your team.
