Reset your administrator password

If you're an administrator of a Google enterprise account and you forget your password:

Reset your administrator password

  1. Go to
  2. Click Need help? below the Sign in button.
  3. Follow the on-screen instructions, which offer one or more of the following options:
What if phone and email options aren't available?

Phone and email options aren't available if:

  • You haven't added recovery information to your administrator account. If you were granted administrator privileges by another administrator, you probably need to tell us your phone and email contact information. See Add recovery options to your administrator account.
  • Your Google enterprise account has more than 3 super administrators or 500 users.

When phone and email options aren't available:

For other issues such as forgotten usernames, see Problems signing in to your account.

See our password selection tips for advice on choosing a strong password during reset.