Add or remove an email address for a user

Every user in a Google enterprise account has a primary address for signing in to their account and receiving mail (if they're using Gmail). If they want an alternate address for receiving mail, you can create an email alias for them. For example, if bill@solarmora.com wants to also receive email sent to william@solarmora.com, create the alias william@solarmora.com. Mail sent to either address then appears in Bill's Gmail inbox.

You can add up to 30 email aliases for each user.

Adding an email alias as described here gives a single user an alternate address in the same domain as their primary address. To give everyone in your domain alias at another domain, add a domain alias to your account.
What is an email alias?

An email alias is an alternate address that points to a user's existing Gmail account. Mail sent to the user's primary address (the one you created their Google Apps account with) and any email aliases you add, all appear in the user's same Gmail inbox.

How you add an email alias depends on whether you want to customize the first or last part of their address:

  • Follow the instructions below to give a single user an email alias in the same domain as their primary address. For example, you can give maria@example.com the email alias maria.lopez@example.com. In this case, the first part of Maria's address changes.
  • Alternately give every user in your primary domain an alternate address at another domain by adding a domain alias to your account. This can give maria@example.com the alias address maria@alias.com, changing the last part of Maria's address.

Note that you can’t customize the first part of a domain alias address. In the example above, maria@alias.com can’t have the address maria.lopez@alias.com.

How to add an email alias
  1. Sign in to the Google Admin console.
  2. Find the user's account.
  3. Select the user and click Profile, which will display the user's profile.
  4. In the Aliases section at the right, click Add an alias.
  5. Enter the user name in the Add an alias text box. This name is the portion of the user's email address that appears before the @ sign.

    As with any other email address, you can't reuse an alias that's already been assigned to someone else, either as a primary address or alias.

  6. If multiple domains have been added to your account, the field to the right of the @ sign is a menu listing available domains. Select a domain for the alias address. The domain is the portion of the address that appears after the @ sign.
  7. Click Save changes. It can take up to 24 hours for the alias to become available.
How to remove an email alias
  1. Sign in to the Google Admin console.
  2. Find the user's account.
  3. Select the user and click Profile, which will display the user's profile.
  4. In the Aliases section at the right, click Remove next to the alias you want to remove.
  5. Click Save changes. It can take up to 24 hours for the Admin console to completely remove the alias.
Note: While you can remove an email alias for individual users (as this procedure describes), you can’t remove domain aliases for individual users. You must remove the domain alias from your Google Apps account.
Sending mail from an alias

Creating an email alias allows the user to receive email at the email alias address. To send mail using the alias address so the address appears in the message's From field, the user must set up a custom From address in Gmail. For instructions, see Sending mail from a different address.

Note that messages you send to your own email alias aren't listed in your inbox unless you set the alias up as a sending address.

Used only for email. You can't sign in to a Google enterprise account with an email alias but must instead use your primary address. You also use the primary address for calendar invitations, to sync with a mobile device, and to share Google Docs and Sites.